DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service, helpful staff. Items arrived on time.”

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Posted 5 years ago

Thanks for the 5 star review Karen! We appreciate it 😊⭐

Posted 5 years ago

“Have used this company before Excellent company. Received samples as requested, ordered goods and received next day. Couldn't ask for better service.”

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Posted 5 years ago

Hi Paul, thanks for the great review! We appreciate it 😊

Posted 5 years ago

“Very good service, delivery excellent, and very good value.”

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Posted 5 years ago

Thanks for the 5 star review Leslie, we appreciate it! ⭐

Posted 5 years ago

“After 6 days, still no signs of the requested samples.”

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Posted 5 years ago

“Your staff very helpful. I am the person undecided!! Thank you Regards Maureen”

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Posted 5 years ago

Hi Maureen, thanks for the nice review! If you need any help regarding choosing flooring, give us a call and we'll be here to help 😊

Posted 5 years ago

“Great quality, great price, would recommend them”

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Posted 5 years ago

Thank you for the nice review Antony! We appreciate it 😊

Posted 5 years ago

“I use DCTUK for all my HSBC projects and I deal with Heather every time to order tiles. Any time I am not sure of the tile Heather sorts it for me within hrs. I am 100% satisfied with there service and would fully recommend them to anybody who does this line of work. Cheers.”

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Posted 5 years ago

Hi Stuart, thanks for the amazing review! We'll pass the praise onto Heather⭐😊

Posted 5 years ago

“Excellent service - samples by return of post”

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Posted 5 years ago

“Excellent customer service! Vanessa from the sales team, contacted me direct to see if I received the samples/ or had any questions about my enquiry. Vanessa was very polite, friendly and very knowledgeable. Really helpful 👍”

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Posted 5 years ago

Thanks for the 5 star review Susan, we appreciate it! We'll pass the praise on to Vanessa 🎉

Posted 5 years ago

“Vanessa has been very helpful in getting samples sent and I placed an order with her today.Shes a credit to your sales team.Have not recieved my order yet”

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Posted 5 years ago

Hi Mike, thanks for leaving a review! We'll pass the praise on to Vanessa 🎉

Posted 5 years ago

“The website is easy to navigate & select your preferred samples as you browse. Samples arrived within 2 days and resulted in an order being placed.”

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Posted 5 years ago

Thanks for the 5 star review Phil! We appreciate it ⭐😊

Posted 5 years ago

“Excellent range of products at unbeatable prices. First class Customer Service and very fast delivery. I was kept up to date as the order progressed and sent out for delivery. I would give this company the highest possible recommendation.”

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Posted 5 years ago

Thanks for the 5 star review Alan, we appreciate it so much! 😊

Posted 5 years ago

“Quality carpet tiles speedily delivered at a good price what more could you ask for.”

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Posted 5 years ago

Thanks for the 5 star reviews Michael! We appreciate it 😊

Posted 5 years ago

“Very prompt service. The samples were a good size and all arrived very quickly. Very impressed. Thank you”

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Posted 5 years ago

Thanks for the 5 star review Samantha! We appreciate it 😊

Posted 5 years ago

“Excellent product at a good price and super fast delivery.”

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Posted 5 years ago

Thanks for the great review!

Posted 5 years ago

“Just be aware of their website orders. The website will accept an order in stock for next day delivery. This is then followed by several emails promising delivery again and again until eventually the product is delivered close to 1 month later.”

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Posted 5 years ago

Hi there, we're really sorry this happened to you, we're looking into it now.

Posted 5 years ago

“Good company to deal with, sample received within days.”

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Posted 5 years ago

Thanks for the great review Douglas!

Posted 5 years ago

“We have purchased carpet tiles before which were nowhere near as good as the lovely ones purchased from yourselves. Great price too.”

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Posted 5 years ago

Thanks for the great review Sharon! We appreciate it!

Posted 5 years ago

“Excellent staff, very helpful.”

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Posted 5 years ago

Thanks for the 5 star review Debbie! We appreciate it 😊

Posted 5 years ago

“Sample to small to get an idea on shading .”

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Posted 5 years ago

Thanks for the 5 star review Francess!

Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews