DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my purchase, I only wanted 12 tiles and this company lets you order minimum amounts which is a real plus for me.”

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Posted 5 years ago

Hi David, thank you for leaving a 5 star review!✨⭐

Posted 5 years ago

“I would not hesitate to recommend DCTUK to a fr”

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Posted 5 years ago

Thanks for the lovely review😊

Posted 5 years ago

“The whole process was very straight forward and when needing to order more tiles the order was processed very quickly. The end result looks good and brightens up the space. Thank you”

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Posted 5 years ago

Thanks for leaving a great review, we appreciate it!

Posted 5 years ago

“Very efficient and easy to place an order with them. I ordered carpet tiles which are perfect. Arrived a few days after ordering. Would highly recommend this company ”

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Posted 5 years ago

Thanks for the lovely review Maggie!⭐

Posted 5 years ago

“Good quality kit and delivered early !! What more can you want”

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Posted 5 years ago

Thanks for the lovely review Andrew, we appreciate it!

Posted 5 years ago

“Arrived quickly and well packed and everything in order.”

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Posted 5 years ago

Thanks for the great review, we appreciate it! ⭐

Posted 5 years ago

“I am very happy with the service of DCTUK, especially I have changed my carpet three times, Ross is very patient and helped me out, finally, I got what I want and they look so good in our showroom and office. Thanks, Ross, appreciated.”

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Posted 5 years ago

Thanks for the great review Anita, we'll pass the praise onto Ross! 🙌

Posted 5 years ago

“Good quality and reasonable priced and delivery on time at break neck speed”

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Posted 5 years ago

Thank you for your great review Stephen! 🙌

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks for the great review Dean, we appreciate it 😊🙌

Posted 5 years ago

“Samples ordered were received quickly, Customer service team really helpful arranging my delivery. Have bought previously and will keep coming back.”

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Posted 5 years ago

Hi Emma, thank you for your lovely review, we appreciate it!⭐🙌

Posted 5 years ago

“Excellent service from this company. Carpet tiles were delivered within two days of placing the order. Really good quality tiles and we are very pleased with our purchase and would not hesitate to use DCTUK in the future.”

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Posted 5 years ago

Thanks for leaving a great review June!

Posted 5 years ago

“Excellent service, friendly staff who were a great help”

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Posted 5 years ago

Thanks for the lovely review Sharon!

Posted 5 years ago

“Very fast and efficient service. Enjoyed the website - pitched just right without being cheesy!”

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Posted 5 years ago

Hi Dan, thanks so much for your review, it's made us smile! 😊

Posted 5 years ago

“Speedy delviery and excellent customer service”

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Posted 5 years ago

Hi Michelle, thanks so much for the lovely review!🙌

Posted 5 years ago

“Professional service.”

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Posted 5 years ago

Thanks for the lovely review Rositsa 😊

Posted 5 years ago

“These carpet tiles are just the job! We had a sample sent through the post and discovered that they are nothing like office ones (these had deep pile and felt luxurious to the touch). We measured the room and calculated the amount of tiles required, which was double checked by the sales team at DCTUK with no fuss. We placed the order and believe it or not the tiles arrived by courier the next day, amazing! As the carpet we were replacing was in the master bedroom it was terrific that we could do it in sections, which meant that not all the furniture had to be removed at once. Fitting was a breeze just make sure you have sharp blade and straight edge to hand. We are very happy with the end result, looks and feels luxurious when walked on in the morning, the pile is already merging together in places and the joins are less prominent. We believe with time and vacuuming these will completely disappear, have a look at the video taken shortly after laying as you can see by the incomplete re-installation of bedroom. We can honestly recommend DCTUK for their customer service, delivery speed and quality of the product and will be using them again for the next room.”

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Posted 5 years ago

Thank you so much for this review Gary, we appreciate it! We're glad you loved the carpet tiles⭐🙌

Posted 5 years ago

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Posted 5 years ago

“Thank you for your speedy sample deliveries. The carpet tile samples are excellent quality and the colours we ordered from your online website are true to the graphic colours, making it an easy process in choosing the right colours for our conservatory.”

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Posted 5 years ago

Thanks for your great review Karen! We appreciate it ⭐😊

Posted 5 years ago

“Very good help line Samples were promptly sent and ordering was a smooth process”

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Posted 5 years ago

Thank you for your lovely review Margaret!

Posted 5 years ago

“prompt delivery of samples and very pleased with order . packaging was heavily damaged but tiles were OK inside . Vanessa very patient and helpful. Still need refund for order placed then told could not order less than 20 . £42 I believe . many thanks Penny Thomas”

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Posted 5 years ago

Thanks for your lovely review Penelope! We appreciate it😊

Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews