DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,689 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - samples by return of post”

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Posted 4 years ago

“Excellent customer service! Vanessa from the sales team, contacted me direct to see if I received the samples/ or had any questions about my enquiry. Vanessa was very polite, friendly and very knowledgeable. Really helpful 👍”

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Posted 4 years ago

Thanks for the 5 star review Susan, we appreciate it! We'll pass the praise on to Vanessa 🎉

Posted 4 years ago

“Vanessa has been very helpful in getting samples sent and I placed an order with her today.Shes a credit to your sales team.Have not recieved my order yet”

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Posted 4 years ago

Hi Mike, thanks for leaving a review! We'll pass the praise on to Vanessa 🎉

Posted 4 years ago

“The website is easy to navigate & select your preferred samples as you browse. Samples arrived within 2 days and resulted in an order being placed.”

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Posted 4 years ago

Thanks for the 5 star review Phil! We appreciate it ⭐😊

Posted 4 years ago

“Excellent range of products at unbeatable prices. First class Customer Service and very fast delivery. I was kept up to date as the order progressed and sent out for delivery. I would give this company the highest possible recommendation.”

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Posted 4 years ago

Thanks for the 5 star review Alan, we appreciate it so much! 😊

Posted 4 years ago

“Quality carpet tiles speedily delivered at a good price what more could you ask for.”

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Posted 4 years ago

Thanks for the 5 star reviews Michael! We appreciate it 😊

Posted 4 years ago

“Very prompt service. The samples were a good size and all arrived very quickly. Very impressed. Thank you”

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Posted 4 years ago

Thanks for the 5 star review Samantha! We appreciate it 😊

Posted 4 years ago

“Excellent product at a good price and super fast delivery.”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“Just be aware of their website orders. The website will accept an order in stock for next day delivery. This is then followed by several emails promising delivery again and again until eventually the product is delivered close to 1 month later.”

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Posted 4 years ago

Hi there, we're really sorry this happened to you, we're looking into it now.

Posted 4 years ago

“Good company to deal with, sample received within days.”

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Posted 4 years ago

Thanks for the great review Douglas!

Posted 4 years ago

“We have purchased carpet tiles before which were nowhere near as good as the lovely ones purchased from yourselves. Great price too.”

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Posted 4 years ago

Thanks for the great review Sharon! We appreciate it!

Posted 4 years ago

“Excellent staff, very helpful.”

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Posted 4 years ago

Thanks for the 5 star review Debbie! We appreciate it 😊

Posted 4 years ago

“Sample to small to get an idea on shading .”

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Posted 4 years ago

Thanks for the 5 star review Francess!

Posted 4 years ago

“Wendy was the recipe to of a sample. Please change the name in your emails to Réa. Many thanks.”

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Posted 4 years ago

“Hello James, the service was very good and satisfactory and the quality of the floors were of a very good standard. Definitely a place to get your floors!”

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Posted 4 years ago

Thank you for the great review!

Posted 4 years ago

“Can't fault the service or product. Ordered 40 carpet tiles on Saturday, they were dispatched on Sunday and delivered in a 1 hour time slot on Tuesday. The carpet tiles are excellent quality, and the Sticky Stuff adhesive gives fantastic grip. Very pleased and would recommend DCTUK to anyone.”

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Posted 4 years ago

Thank you for the great review Graham! We appreciate it 👍🎉

Posted 4 years ago

“It is not often that I get such quick service on an order. Ordered a sample tile on a Monday, sample received next day; order placed and tiles delivered on the Friday. Admittedly I only wanted 4 tiles to replace some which had to be taken up. Excellent service.”

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Posted 5 years ago

Thanks for the great review Liz! We appreciate your feedback 😊🎉

Posted 4 years ago

“Service excelllant.the tiles fitted great, and delivery was good”

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Posted 5 years ago

Thanks for the great review Helen! ⭐

Posted 4 years ago

“Quality items and fast delivery couldn’t ask for more.”

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Posted 5 years ago

Thanks for the great review!

Posted 5 years ago

“We would highly recommend DCTUK, They were very efficient with letting us know when & & what time deliveries would be. August 2020”

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Posted 5 years ago

Thanks for leaving such a kind review Pauline! We appreciate it😊

Posted 5 years ago

DCTUK is rated 4.7 based on 3,689 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.