DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good work amzing”

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Posted 2 months ago

“Excellent service”

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Posted 3 months ago

“Needed some extra LVT flooring to match existing after some refurb works. Price competitive but delivery was subject to small order charge. However, this seemed to be universal with all suppliers. Order confirmed promptly and communication thereafter through to delivery very good. Would use DCTUK again.”

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Posted 3 months ago

“Excellent service. Superb Customer service - very helpful throughout”

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Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Very pleased with the carpet tiles we ordered for one of our bedrooms. The quality is excellent and the price was good. Chloe was helpful as the discount code wouldn’t work when I tried to order online but she sorted it out for me. We were amazed to receive delivery the day after ordering too especially as we live in rural North Wales.”

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Posted 3 months ago

Thanks Gina your feedback is much appreciated!

Posted 3 months ago

“Great service and excellent quality. I ordered the dark green tile, slightly more blue/grey than green, but still happy with product”

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Posted 3 months ago

We are glad that you're happy with the product, we do also offer a free sample service before ordering for future reference.

Posted 3 months ago

“We use DCTUK for all of our flooring needs across our academy trust. Delivery is always rapid and the price is always the best I can find!”

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Posted 3 months ago

“I had an issue with applying the discount code when I ordered online so contacted Chloe in Customer Services and she sorted it out for me. I placed the order on Thursday and received delivery the next day which was amazing. The carpet tiles we ordered are exactly what we wanted. We have two more rooms to decorate and carpet so will definitely be using DCUK again.”

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Posted 3 months ago

“Very helpfull service throughout. Used DCTUK several times and the team are always on hand to help. products/materials delivered within a sensible time with no hassel”

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Posted 3 months ago

“Really helpful and quick. I was only after a small order and they still took care of me and gave me excellent service”

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Posted 3 months ago

“Service over and above, polite curious and prompt. Recalled an old order to confirm what I had bought and what I needed again. Provided all assistance I required and dispatched my order swiftly and accurately”

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Posted 3 months ago

“Delivered on time as promised. Look good but still to be fitted”

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Posted 3 months ago

“Tiles ordered, delivered on time, one happy customer thank you. Great servcie”

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Posted 3 months ago

“Straight forward, very easy transaction. Choose your tiles, place order, pay and the tiles are delivered within 48 hours with no fuss. Great communication confirming order and delivery status. Would highly recommend.”

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Posted 3 months ago

“Very happy with the service and quality of the carpet tiles we have ordered! Staff are very helpful and friendly. Speedy delivery with both purchases so far. We will absolutely be using DCTUK again for any future purchases!”

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Posted 3 months ago

Thank You we look forward to your next order!

Posted 3 months ago

“Very friendly and helpful man helped me through the process and I got the sample in good time . Thank you”

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Posted 3 months ago

Cheers Gerry quick and easy is what we like.

Posted 3 months ago

“Great service & quick delivery!”

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Posted 3 months ago

“I would like to leave some very positive feedback for Chloe. She has been super professional, extremely helpful, and so friendly in her approach. It is rare to experience such wonderful customer service these days and Chloe really stands out for the support she has provided. It has been a pleasure dealing with her.”

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Posted 3 months ago

Thank you for your feedback you have made Chloe's day!

Posted 3 months ago

“Great price, extremely fast delivery, with an account manager who kept me updated along the way. After delivery was made, they followed up again to ensure everything had gone well. Great service!”

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Posted 3 months ago

“International delivery handled perfectly. The product was top quality and matching the description.”

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Posted 3 months ago

DCTUK is rated 4.7 based on 3,775 reviews