DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,611 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,611 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Christina Waters

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and fast delivery”

Helpful Report

Posted 1 month ago

“Great service, helped me match carpet tiles, prompt quote and delivery service.”

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Posted 1 month ago

“I only ordered a small quantity of clearance tiles for some stairs. The service was excellent, I had trouble paying online but when I called everything was dealt with efficiently with a friendly member of staff . The delivery was really fast with great communication. Very pleased with the quality of the carpet tiles”

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Posted 1 month ago

“Delivery on time not actually got these fitted yet.”

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Posted 1 month ago

“today's drop-off was great. Despite the fact that there was no-one but (feeble and elderly) me to help the driver with an extremely heavy load, he was philosophical and courteous. Thanks a lot!”

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Posted 1 month ago

“very speedy delivery and was lucky to get a discount and free delivery”

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Posted 1 month ago

“Really helpful customer service, samples sent next day and fast delivery of tiles after. Haven’t layed them yet, but feel and look like good quality, can’t wait to put them down! Would definitely recommend DCTUK 😊”

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Posted 1 month ago

“DCTUK were the only company that I could find that supply carpet tiles that I considered luxury (that is the “Cosy Toes” range.) Ordering was easy and delivery made in good time. I appreciated the follow-up email to check I got the order OK. Now that is a rare occurrence this day and age! Helps build trust. I’ll order again when I’m ready to carpet tile other rooms.”

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Posted 1 month ago

“speedy delivery and easy ordering process”

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Posted 1 month ago

“Really good service, quick delivery and good customer service”

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Posted 1 month ago

“The order was scheduled for a certain date, arrived on time and was complete. DCTUK always communicate well so I knew what was happening and when.”

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Posted 1 month ago

“Great service overall and communication regarding delivery etc was excellent.”

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Posted 1 month ago

“We ordered Noveau Cosy Toes II and Balsan Signal. Cosy Toes delivered on time and we were informed prior to ordering there would be a slight delay on Balsan Signal. Spoke to Chloe who was most helpful.”

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Posted 1 month ago

“Excellent supportive customer service and fast delivery as always, at a great price!”

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Posted 1 month ago

“Really quick delivery and carpet tiles looked great!”

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Posted 1 month ago

“Excellent customer service when I needed help to finish my home project. Bought my tiles in the sale at a very good price and the delivery was swift. I would definitely use this company again and recommend to everyone.”

Helpful Report

Posted 2 months ago

“DTCUK were great from start to finish. Samples arrived quickly. Price was reasonable. Excellent comms when I got my order wrong. Tiles came quickly, and as ordered. Like dealing with a shop but online- if that makes sense! Real people willing to help.”

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Posted 2 months ago

“Very friendly staff, great communication & correspondence, competitively priced products with fast delivery will definitely be using DCTUK again.”

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Posted 2 months ago

“Couldn't be more helpful from start to finish, even on my relatively small order. Highly recommended.”

Helpful Report

Posted 2 months ago

“So helpful all the way, old school actual person to person discussions. Will be recommending to others. Many thanks”

Helpful Report

Posted 2 months ago

DCTUK is rated 4.7 based on 3,611 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.