DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, good value and good delivery what more could you want.”

Helpful Report

Posted 4 years ago

“order came which was great, although it came in smaller tubs due to stock issues. Since then i have raised a couple of questions 7days ago, as of yet no reply. Disappointed about that especially if we were trying to order more stock.”

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Posted 4 years ago

“This is the second time we have used DCTUK, as before Vanessa & Ross have been very helpful sorting out our order and organising delivery (within a few days of our order). Our LVT tiles are great quality and importantly match what we expected from the samples we requested previously.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Prompt service & delivery. Also Vanessa really helpful when I enquired about exchanging tiles. However decided to keep original ones.”

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Posted 4 years ago

“5* Thanks Charlotte. Lovely looking Red and Green tiles which will look good as port and starboard flooring in my boat wheelhouse.”

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Posted 4 years ago

“I have used DCTUK for all my flooring in the past and I cannot fault them just ordered and received interface warm concrete LVT tiles and they are stunning much better than the stock picture.Delivery was fast and simple in my opinion the best flooring company in the UK also payment was simple and range of product outstanding.”

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Posted 4 years ago

“The best online purchase I have ever made. Samples- next day. Follow up-polite and engaging. Ordering-simple. Stock issue-sorted. Delivery-next day. Even the amount of glue was spot on! The job is a good un!”

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Posted 4 years ago

“I think your tiles are great quality and I will be back to order some more very soon. And a great delivery service”

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Posted 4 years ago

“This product was perfect on suitability for the job, cost and delivery”

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Posted 4 years ago

“Absolutely excellent service from DCTUK. Very helpful and efficient staff from my first contact through to speedy delivery of my order in just over 48 hours, you could hardly expect better service. A complete contrast to Carpetwrong who failed to deliver my order for the same carpet tiles after six weeks.”

Helpful Report

Posted 4 years ago

“I am very pleased with the carpet tiles I ordered. They were easy to lay and have proved very suitable for a living room. They arrived within the promised time frame. I'm thinking of ordering another set for a bedroom.”

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Posted 4 years ago

“There is no point in advertising a quick service if you send the wrong tiles. Staff too over familiar. Even then got my first name wrong!”

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Posted 4 years ago

“Love the product and pricing. Placed 1st order checked items all good. Second order was wrapped the same did not check when I intended to lay the floor 6 planks were damaged unfortunately as 2 weeks had passed we’re not wanting to assist. Not happy at that and don’t consider it good service in view of the fact it was my 3rd order with DCTUK. More empty understanding and a better level of customer service would not go amiss.”

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Posted 4 years ago

“Heather has been outstanding with all our enquiries”

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Posted 4 years ago

“First time customer - very impressed with quick sample order and professional service throughout. Ordered carpet quality tiles which are good for our needs. Would definitely recommend this company.”

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Posted 4 years ago

“Great service, love my flooring and Heather was a pleasure to deal with”

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Posted 4 years ago

“Looks great worth it and got alot help from venessa”

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Posted 4 years ago

“Received sample carpet tile very quickly”

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Posted 4 years ago

“Samples requested were of a good size & arrived very promptly.”

Helpful Report

Posted 4 years ago

DCTUK is rated 4.7 based on 3,775 reviews