DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have sent me a feedback form asking about dctuk and i simply can't remembr what dctuk is. Your logo does not have a tag line under it to remind me, so massive fail on your side. who are you? In case you haven't noticed, life is super fast and complicated these days, i can't remember who you are just from those initials, i deal with multiple businesses on a daily basis.”

Helpful Report

Posted 4 years ago

“Very professional company. For anything that goes on the floor I would only ever buy from DCTuk. Fast samples and quicker delivery! Many thanks dctuk.”

Helpful Report

Posted 4 years ago

“Excellent service with helpful personnel Happy to help with advice”

Helpful Report

Posted 4 years ago

“Samples arrived quickly.”

Helpful Report

Posted 4 years ago

“quick supply of samples, all good. bought the items we wanted also quick & pleased with the product”

Helpful Report

Posted 4 years ago

“I'd give five stars but DCTUK kept emailing me after I'd ordered asking if I'd found a match yet. Felt like pestering”

Helpful Report

Posted 4 years ago

“We got our samples quickly and they really helped! We haven't gone ahead with a purchase yet but will do in future once we've made a final decision. Thankyou!”

Helpful Report

Posted 4 years ago

“The order was delivered as you said on Saturday, despite being advised later that it would be on Monday. Delivered only 4 days following ordering, very impressive. The tiles are now laid and look great, good quality and good value, recommended!”

Helpful Report

Posted 4 years ago

“Very helpful staff and order was delivered very quickly”

Helpful Report

Posted 4 years ago

“The samples I ordered were good but they were not matching the colour scheme I had for the kitchen other wise everything was good customer service delivery no problem .”

Helpful Report

Posted 4 years ago

“Ordered some samples arrived very quickly”

Helpful Report

Posted 4 years ago

“Lady was very helpful and sent me samples as requested”

Helpful Report

Posted 4 years ago

“Exceptional customer service, representatives I dealt with went the extra mile to sort out a difficult order and the goods were delivered promptly. Delivery driver was absolutely amazing, he could not get into the road where the order was to be delivered so he waited over 30 minutes for me to organize a van to decant the goods. THIS IS WHAT I CALL SERVICE!”

Helpful Report

Posted 4 years ago

“Very efficient and excellent customer service.”

Helpful Report

Posted 4 years ago

“Web site efficient and easy to use. Samples arrived promptly. Follow telephone call polite and helpful.”

Helpful Report

Posted 4 years ago

“Nice samples received promptly.”

Helpful Report

Posted 4 years ago

“Always efficient with sending out samples, a great way to see how the products look and importantly feel before buying. Still trying to find the right carpet tile for my needs, but know I can ask for more samples to help me decide.”

Helpful Report

Posted 4 years ago

“Excellent, friendly and professional service. Will be using again for my next project.”

Helpful Report

Posted 4 years ago

“My samples arrived very quickly and were followed up with a courtesy email.”

Helpful Report

Posted 4 years ago

“Staff were very polite and helpful. The samples arrived quickly and were packaged well. I received a phone call to check that the samples had arrived. I would highly recommend this company.”

Helpful Report

Posted 4 years ago

DCTUK is rated 4.7 based on 3,775 reviews