DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,687 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well please I would say 10 out of 10 on your service would recommend you to anyone. Keep up the great work second time you have come and in the time of your text. Thank you happy customer.”

Helpful Report

Posted 4 years ago

“Recently purchased some floor tiles to replace the old carpet in a spare bedroom/hobby room. Very impressed with both the quality and the ease of fitting. Just can't see any joins. Although you can lay them in alternate directions to achieve a chequered effect if preferred. 10 year guarantee too. We were so impressed that we have just ordered another consignment of the same tiles to fit out our bedroom. Spoke to a very nice lady called Nour, who was just so helpful. As we had tiles left over from the first order, we really needed the same batch number to ensure a perfect match. Nour contacted the warehouse to confirm that the same batch code was still available and would be sent out. Couldn't have been more helpful and pleasant. It's a nice change to speak to sales staff who genuinely sound like they want to get things right for you. Five stars from me for good all round service.”

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Posted 4 years ago

“Brilliant service from start to finish. I asked for samples to help in the decision making they came super quick with no fuss!! Super easy website to navigate around. The carpet tiles came very quick and they look great. Really easy to fit 👍”

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Posted 4 years ago

“Thank you for your help with my floor tiles, after a little misunderstanding with tile ordering mostly on my side, everything turned out brilliantly and all arrived on time. Thanks again, Rob.”

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Posted 4 years ago

Hi Robert, thank you for your feedback. We acknowledge this is an area of improvement for us and we are actively working towards bettering our service for our customers. We apologise that you did not receive a phone call on this occasion and hope you will still use us in future. Charlotte :)

Posted 4 years ago

“Prompt service and delivery.Customer service excellent with follow up to check everything ok. I have placed two small orders only but felt that I was given the same standard of service as a large customer.”

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Posted 4 years ago

“Very happy to give these guys a review, I have always found them to be understanding and accommodating to my needs as a contractor who often springs unsuspecting questions znd requests. Very good quality product and good prompt znd flexible delivery...100 pct happy..”

Helpful Report

Posted 4 years ago

“Vanessa was very accomodating and when discounts were needed Vanessa supplied them. Delivery was on time and when they said it was going to be. An appropriate text was sent on the due date. The packages were slightly knocked around but the tiles inside were satisfact ory.”

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Posted 4 years ago

“extremely quick service. I received my order within 2 days even before the payment had left my account. Absolutely fantastic.”

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Posted 4 years ago

“Very good all round”

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Posted 4 years ago

“DCT was excellent. We needed Forbo flooring in a hurry and received it on time.”

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Posted 4 years ago

“Very happy with my new carpet tiles, very good quality, and comfy to walk on, Received samples promptly, so much easier to choose the colour And speedy delivery, Thank you”

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Posted 4 years ago

“easy to order, good price and good quality products. I have used DCTUK for over two years and will continue to do so.”

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Posted 4 years ago

“An excellent and efficient friendly and helpful service.”

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Posted 4 years ago

“First class service and products”

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Posted 4 years ago

“Tiles arrived when promised, were very easy to lay and look great in my study.”

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Posted 4 years ago

“Received on correct date, haven't installed product yet. Damage free from what I can see of the packing etc. All good so far.”

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Posted 4 years ago

“Helpful, friendly, good prices and prompt delivery.”

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Posted 4 years ago

“Really simple and purchase - looked on website, selected some sames, got them in post and then chose to order! Their product is superior and competitively priced, with underlay already attached so saved me the extra expense! Delivered quickly and efficiently.”

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Posted 4 years ago

Hi Fawad, thank you for your review and for choosing DCTUK! We are so glad to hear that you are happy with the products and the service you received. Charlotte :)

Posted 4 years ago

“Fast delivery.”

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Posted 4 years ago

“Great service, good product knowledge and fast delivery. Exactly what I needed.”

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Posted 4 years ago

DCTUK is rated 4.7 based on 3,687 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.