DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,817 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Ruth Fox

Bill Hart

Paul From Sunny Scotland

Hilary Harwood

261

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased carpet tiles for bathroom so pleased with how they look and the quality. Excellent service sending sample quickly , email with offers of help if needed . Would definitely recommend.”

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Posted 5 years ago

Thank you for sharing your lovely review Val!

Posted 5 years ago

“Great service, delivery came quickly. Tiles are good quality (Nouveau cosy toes II). Look and feel great. Thick enough to walk in bare feet and warm too. Impressed, will use DCTUK again.”

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Posted 5 years ago

Thanks for sharing your 5 star review Michael we appreciate it!

Posted 5 years ago

“fast quick delivery and very impressed with personal confirmation of order and estimated delivery date, which received email on a Sunday night half an hour after ordering. Great service, thank you”

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Posted 5 years ago

Thanks for the 5 star review Dani🙌

Posted 5 years ago

“We were looking for 4 floor tiles for our small porch. We were not impressed with the offering in our local DIY stores and flooring chain stores. We then found some wood effect carpet tiles and saw them on the DCT website. I ordered 4 and although I was advised a minimum order would be 10 , DCT fulfilled my request and they arrived within a few days. Very impressed with the service and would definitely use them again. Very happy customer.”

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Posted 5 years ago

Thank you for the 5 star review, happy to have helped you😊

Posted 5 years ago

“Excellent service. Vanessa was very helpful with my queries on web chat and sorted out a quote/order since my attempt to order landed me with a £38 delivery charge! Only minor gripe was that the spray can lid was smashed in transit but no disasters ensued so all was well. Delivery was approx 28 hours from time of ordering, very impressive. I enjoyed my first stint of tile-laying and we are very pleased with the result.”

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Posted 5 years ago

Thank you for your lovely review Marian🙌

Posted 5 years ago

“Good quality! Fast delivery! Thanks...”

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Posted 5 years ago

Thank you for the 5 star review🙌⭐

Posted 5 years ago

“Good variety with samples available to assist choice, good price, absolutely excellent communication and very speedy despatch and delivery despite current COVID situation. Would highly recommend.”

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Posted 5 years ago

Thank you for the great review Myra🙌😊

Posted 5 years ago

“I have ordered twice now off DCTUK,both times they have been really helpful.Their staff respond quickly to your queries and delivery has been on time both times.The choice of tiles is excellent as is the quality.Would recommend without hesitation.”

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Posted 5 years ago

Thank you for leaving this review and being a returning customer Philip😊🙌

Posted 5 years ago

“Good quick. Honest”

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Posted 5 years ago

Thank you for your 5 star review😊

Posted 5 years ago

“Fantastic service. Staff very helpful”

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Posted 5 years ago

Thank you Stephen!

Posted 5 years ago

“Really fast despatch and delivery. Asked questions on line about product and they w were brilliant. Top marks all round.”

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Posted 5 years ago

Thank you Ian for leaving a great review!

Posted 5 years ago

“The lady I spoke to was very polite and very helpful”

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Posted 5 years ago

“Thoroughly deserving of 5*. My order was being dispatched within half an hour of placing it. Having ordered on Friday, it was delivered Sunday! Very pleased with the quality of my carpet tiles, and they were straightforward to fit. Lots of info on the site to help you- and the guy in charge is hilarious. I particularly enjoyed the instructions on the back of the adhesive spray. I can recommend”

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Posted 5 years ago

Thank you Alison for this brilliant review! We appreciate it🙌

Posted 5 years ago

“excellent service”

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Posted 5 years ago

thank you!

Posted 5 years ago

“Tiles were exactly as described on the web site. I ordered the tiles on the Sunday and they were delivered on the Tuesday. The only problem was the boxes had been mainly destroyed in transit the tiles however were in perfect condition.”

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Posted 5 years ago

“I have bought carpet tiles from DCTUK 3 times and always pleased with the delivery and customer services help. Sample service ensures that I know what I am getting and delighted with my most recent purchase”

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Posted 5 years ago

Thank you Norma for your great review😊

Posted 5 years ago

“Nour in Sales excellent. However I had to chase order as it did not arrive when I was told it would. 1 box of the two box order arrived, driver did not know if there was a 2nd box etc. Contacted DCT who finally found out that 2nd box containing glue had been damaged and disposed of by carrier. Surely the carrier should have informed DCT to inform them andallow DCT to contact me to sort out a new delivery, instead of me having to do the chasing?”

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Posted 5 years ago

“Very good value & service”

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Posted 5 years ago

Thank you Dave!

Posted 5 years ago

“Highly professional company with quality product!”

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Posted 5 years ago

Thanks for the 5 star review!

Posted 5 years ago

“A fantastic range of colours! The carpet tiles I chose came within a couple of days. I was very impressed with the quality and colour. I'd recommend DCTUK for great choice, quality and price”

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Posted 5 years ago

Thank you Jaki we appreciate your review!

Posted 5 years ago

DCTUK is rated 4.8 based on 3,817 reviews