DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,824 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service good - product very good”

Helpful Report

Posted 8 years ago

Hi Angelica, We are made up you are pleased with the service and goods, thank you for the great review! Kind Regards, Rachel

Posted 8 years ago

“They called me soon after placing my order to inform me that I had to buy in boxes of 20. This meant that I could of bought the carpet tiles cheaper from somewhere else, but you guys priced matched!”

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Posted 8 years ago

Hi Jessica, Thank you for taking the time to leave us a review. Glad we where able to price match the tiles for you, if you need any flooring in future please do not hesitate to contact us :) Thank you again, Rachel

Posted 8 years ago

“DCTUK were most helpful about sending samples, which arrived very promptly. They calculated how many tiles I would need and I received the correct number by return. Thank you.”

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Posted 8 years ago

Hi There, Thank you for the lovely review, we are very happy you are pleased. If you need any flooring in future please do not hesitate to contact us :) Thank you again, Rachel

Posted 8 years ago

“Amazing company to deal with, can't fault them in any way at all and will be recommending to all my family and friends. Big thanks from a very happy customer.”

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Posted 8 years ago

Hi There, Thank you for your wonderful review - what a way to put a smile on our faces! Chuffed to hear you were so pleased with our products and services. Rachel

Posted 8 years ago

“reasonable price and good service”

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Posted 8 years ago

Hi Parminder, Thank you for taking the time to leave us a review. Super pleased to hear your were satisfied with the products and services! Rachel

Posted 8 years ago

“All colours were greta and the client was happy with the quality”

Helpful Report

Posted 8 years ago

Hi Paul, Thank you so much for the fantastic review! We are pleased you and your client are happy with the goods. If you need any help with flooring in future please do not hesitate to contact us. Thanks again, Rachel

Posted 8 years ago

“Delivery as forecast. Products as requested. Communication good. Price very good.”

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Posted 8 years ago

Hi Shaun, Thank you for taking the time to leave us a review. Super pleased to hear your were satisfied with the products and services! Rachel

Posted 8 years ago

“Very pleasant dealing with your company. Top class goods at the right price, with a very fast delivery service.”

Helpful Report

Posted 8 years ago

Hi David, Thank you so much for the fantastic review! We are pleased you are happy with the goods and service. If you need any help with flooring in future please do not hesitate to contact us. Thanks again, Rachel

Posted 8 years ago

“Beat all expectations 1st class service.”

Helpful Report

Posted 8 years ago

Hi There, We are made up you are pleased with the service and goods, thank you for the great review! Kind Regards, Rachel

Posted 8 years ago

“Very speedy delivery and a great looking product - many thanks.”

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Posted 8 years ago

Hi Morton, Thank you so much for the fantastic review! We are pleased you are happy with the goods and service. If you need any help with flooring in future please do not hesitate to contact us. Thanks again, Rachel

Posted 8 years ago

“Sample tile arrived quickly, was able to show the client well in advance, Placed order, all confirmed now delivered, good job ✅”

Helpful Report

Posted 8 years ago

Hi Mike, Thank you very much for your review :) Chuffed to hear you were pleased with our services and that your tiles arrived at their destination in good time. Enjoy your new floor! Rachel

Posted 8 years ago

“They were very helpful and friendly, they managed to send all the samples I requested even though I believe one type was no longer avaliable they located some for me. Very good service and price Heather was very helpful.”

Helpful Report

Posted 8 years ago

Hi There, Thank you very much for taking the time to share your fab review with us :) We hope you love your new tiles! Rachel

Posted 8 years ago

“Super service and advice from Heather. Free samples and subsequent order delivered exactly when promised.”

Helpful Report

Posted 8 years ago

Hi Peter, Thank you very much for your review - we really appreciate you taking your time to share you experience with us :) Glad everything went swimmingly. Rachel

Posted 8 years ago

“Ben was really good from initial contact to me placing the order. He kept me informed at every stage and chased suppliers really hard for answers - excellent service!”

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Posted 8 years ago

Hi Sue, Thank you for taking the time to share your review with us - we really appreciate it :) Chuffed to hear you found happy with the service. Rachel

Posted 8 years ago

“Fast and efficient job done 👍”

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Posted 8 years ago

Hi There, Thank you very much for taking the time to share your review with us :) Glad to hear you are pleased. Rachel

Posted 8 years ago

“Great product at a great price. Choice was also wide and varied. Simple ordering process supported by a fast delivery service. Although, the box that one pack arrived in was quite severely damaged when it came off the van but the tiles themselves were not affected. Recommended supplier and this is where I would come again should I cover any more floorings with carpet tiles.”

Helpful Report

Posted 8 years ago

Hi Jamie, Thank you for your review! Chuffed to hear you like your new tiles, apologies for the damaged packing if we could deliver them ourselves we would. Glad to hear the tiles we not damaged though. Looking forward to having you back at DCTUK again in the future :) Rachel

Posted 8 years ago

“Polite, professional and a great price. Especially like the online chat.”

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Posted 8 years ago

Hi Ed, Thank you very much for your feedback - we really appreciate it! Enjoy your new floor! Rachel

Posted 8 years ago

“From the telephone call to ask about the carpet tiles, to the day they were delivered, the service received has been second to none. Polite telephone information, useful e-mail up-dates and delivery was spot on. The tiles arrived promptly and they now make our kitchen look smart and clean. Laying information was clear and precise. Thank you to all at DCTUK for your personable and friendly service. Excellent.”

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Posted 8 years ago

Hi Jennifer, Thank you for your equally brilliant review and recommendation - we really appreciate your feedback :) Here at DCTUK it’s all about the customers, our team will be happy to hear such a great review. Rachel

Posted 8 years ago

“delivered on time. product seems good quality but haven't laid carpet tiles yet so can't comment on wear. lovely colour”

Helpful Report

Posted 8 years ago

Hi There, Thank you very much for taking the time to share your review with us. Pleased to hear your order arrived in good time and your happy with the colour. Rachel

Posted 8 years ago

“Very prompt efficient service would highly recommend this company”

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Posted 8 years ago

Hi Shirley, Thank you for your review! - we really appreciate you taking the time to leave your review with us. Chuffed to hear you were pleased with everything. Rachel

Posted 8 years ago

DCTUK is rated 4.8 based on 3,824 reviews