DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service provided via Web chat. Then prompt delivery and a great product - easy to lay tiles. I've bought three times!”

Helpful Report

Posted 8 years ago

“Simple website and ordering, good product, good price and good delivery...I will be back again. Thank you!”

Helpful Report

Posted 8 years ago

“Great, friendly service. Urgent delivery was needed and the carpet tiles arrived on the agreed date.”

Helpful Report

Posted 8 years ago

“The delivery service was worse than appalling. You need to talk with your delivery company with regards to this. I think it was ridiculous that I paid for this delivery. I will be expecting a refund of this charge. With regards to the product I purchased, I have not fitted the tiles yet so I have no feedback.”

Helpful Report

Posted 8 years ago

“"We received our sample requests in a couple of days and after choosing\r\nthe tiles we liked placed an order and received them very promptly!\r\nExcellent service will recommend."”

Helpful Report

Posted 8 years ago

“Product is good as used before but communication with seller is poor”

Helpful Report

Posted 8 years ago

“Great product, lovely team to work with, superb communication and all arrived as promised. Thanks to all!!!”

Helpful Report

Posted 8 years ago

“The Dutch supplier shipped the wrong colour, but DCTUK sorted this out immediately and got replacement tiles sorted for the next day”

Helpful Report

Posted 8 years ago

“Very good service.Tiles arrived on time the following day.”

Helpful Report

Posted 8 years ago

“The customer service is amazing! So is the products.”

Helpful Report

Posted 8 years ago

“Goods arrived quickly and exactly as described. Quality product.”

Helpful Report

Posted 8 years ago

“Great products, reasonably priced and very fast delivery, you could not ask for more.”

Helpful Report

Posted 8 years ago

“Good quality, very competitive prices (cheaper than others offering free delivery), arrived on day stated, very happy customer here.”

Helpful Report

Posted 8 years ago

“waited about 10 days for delivery.phoned customer service.said order had slipped through net. delivered to me next day”

Helpful Report

Posted 8 years ago

“Amazingly fast delivery and excellent communications along the way. Highly recommended”

Helpful Report

Posted 8 years ago

“Great website and excellent service, Heather was incredibly helpful regarding advice. Delivery was prompt with communication all the way through the process, tiles went down a treat and delighted with the final result. I wish more companies had your attitude towards service, product options and price. It's a big well done from me.”

Helpful Report

Posted 8 years ago

“Good helpful service and good product.”

Helpful Report

Posted 8 years ago

“excellent telephone service.”

Helpful Report

Posted 8 years ago

“Heuga had discontinued our initial choice of carpet tile, Heather was extremely helpful in recommending alternative choices. We have ended up with a far better carpet tile at a much better price . Delivery was prompt and as scheduled .”

Helpful Report

Posted 8 years ago

“Excellent service. We wanted additional tiles a few months after original order and were very pleased with the service”

Helpful Report

Posted 8 years ago

DCTUK is rated 4.8 based on 3,935 reviews