DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All samples arrived quickly allowing me to pick my product. Once ordered I received my delivery within 1 day, had a very slight issue which was resolved in 1 day. All in all I am over the moon with my purchase and I cannot fault service. Particular thanks to Ross, who I feel went above and beyond! Happy customer!”

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Posted 5 years ago

Thanks for leaving such a kind review Claire, we're sure Ross appreciates the shout out!:)

Posted 5 years ago

“Excellent supply service, samples and delivery. Yet to fit but look really nice. Thank you. Hilary”

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Posted 5 years ago

We're glad you're happy with our product and services, thanks for the lovely review!

Posted 5 years ago

“Exceptionally quick service delivered by a reputable carrier and of course very good quality and price”

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Posted 5 years ago

Thanks for the lovely review Keith! We appreciate it:)

Posted 5 years ago

“Excellent service with extremely fast delivery. Chat staff most helpful. Would recommend to anybody”

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Posted 5 years ago

Thank you for the lovely review Terry, we appreciate it!

Posted 5 years ago

“Great service. Easy to navigate website. Fast delivery. The carpet tiles i ordered were as expected and very easy to work with. My first time laying carpet tiles, very pleased with the finished floor. I found the tutorial video very useful.”

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Posted 5 years ago

So many compliments, we're blushing Michael! Thanks so much for the nice review:)

Posted 5 years ago

“High quality, good value carpet tiles. Delivered when indicated by the prompt email confirmation. Easy to lay creating the effect we wanted.”

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Posted 5 years ago

Cheers for the 5 stars Jeremy!

Posted 5 years ago

“Ordered samples, they phoned the next day to say on the way. Ordered tiles and accessories on Sunday evening, emailed me Monday to say dispatched and arrived Tuesday. Great service. However best thing ever - you must buy the DCTUK ‘sticky stuff’ Whoever wrote the instructions deserves a rise! Very amusing, best laugh we have had in days.”

Helpful Report

Posted 5 years ago

Thanks for the great review, we're glad you loved our sticky stuff instructions!

Posted 5 years ago

“Delivery made promptly. Carrier called the day before to arrange a convenient time. They arrived when they said they would and we had the goods straight off the lorry and on their way to the job.”

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Posted 5 years ago

Cheers for the 5 star review!

Posted 5 years ago

“Placed an order for some carpet tiles. They arrived 2 days later. Very good prices.”

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Posted 5 years ago

We appreciate the nice review, thanks!

Posted 5 years ago

“excellent service the lady i spoke to was very helpful she sent samples and arrived the next day i find them to be very efficient .I would definitely use them again”

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Posted 5 years ago

Thanks for the lovely review!

Posted 5 years ago

“Was very pleased with the carpet tiles the colour was just like the picture and they were delivered next day very hard wearing and look great”

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Posted 5 years ago

Thanks for the lovely review Shirley, we appreciate it!

Posted 5 years ago

“Great product and service! The perfect colour for my room, east to fit and very fast delivery too! Very happy!”

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Posted 5 years ago

We're happy you're loving your flooring Julia! Thanks for the nice review:)

Posted 5 years ago

“Carpet tiles look lovely at a fraction of shop prices and delivered in 2 days”

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Posted 5 years ago

“Professional service value for money”

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Posted 5 years ago

Thanks for the nice review John!

Posted 5 years ago

“Very pleasant staff and a very fast delivery.”

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Posted 5 years ago

Thanks for the review Wendy!

Posted 5 years ago

“Excellent service and so polite. We are so delighted with our carpet tiles which came the very next day and such good quality and value. We would order again and would not hesitate to recommend to others.”

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Posted 5 years ago

Thank you Richard!

Posted 5 years ago

“Great service from DCTUK. Did my research on the QA Luvanto LVT product I wanted, DCTUK were offering the best price overall from my online searches. Sample request arrived in good time, had a couple of queries, all answered over the phone. Order placed, and was offered a welcome discount which was applied at checkout. I had to order another pack as was slightly short, and used same discount which converted to a loyalty discount at check out. Great! Order confirmation was good, delivery arrived on the day specified. QA Luvanto click system easy to work with and fit together very well. Some cutting can be tricky, but flexible enough to scribe against minor bumps in wall. Finish looks great. Overall, very pleased with the product and service from DCTUK.”

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Posted 5 years ago

Wow thanks for the great review!

Posted 5 years ago

“All round good company to deal with, easy to search website, free sample service, competetive prices, fast delivery and really helpful staff on the phone. It was a really good shopping experience and the floor looks great too; just had it laid today. Luvanto tiles are impressive.”

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Posted 5 years ago

“I found your site easy to navigate. You have lots of choices, colours, styles etc. I received my tiles within a couple of days of ordering, which was excellent as I had ordered late one evening. The tiles ordered were a really nice colour, not down yet as I am still decorating. Hoping to order same again a little later for hallway.”

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Posted 5 years ago

Hi Angela, thank you so much for the lovely review! Hope the decorating goes well too:)

Posted 5 years ago

“We recently purchased some carpet tiles to cover a tiled floor in a room that we used as a second lounge. They have transformed the room and now is a pleasure to use the room and makes it feel very cosy. What we like is that the carpet tiles look like a normal carpet. This was a brilliant purchase.”

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Posted 5 years ago

Thanks for the great review Tim!

Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews