Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,314 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Karoline sorted everything out for us friendly and professional. Thank you”

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Posted 2 years ago

“Very easy booking process by telephone on Friday 24th Feb with Paula who was lovely and helpful. Great customer service.”

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Posted 2 years ago

“This is the second time within a year Jen has found me a good deal on a cruise. Efficient, and meticulous, nothing left out. Much better deal than rivals. I will use Cruise118 only in future. Excellent.”

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Posted 2 years ago

“Rachel dealt with booking efficiently and was very informative”

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Posted 2 years ago

“Rachel dealt with booking efficiently and was very informative”

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Posted 2 years ago

“The lady I spoke to couldn't have been more helpful. Did everything we wanted, and changed something for us the next day....with no hassle.”

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Posted 2 years ago

“Outstanding customer service from Knowledge experts”

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Posted 2 years ago

“Karoline sorted everything out for us friendly and professional. Thank you”

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Posted 2 years ago

“Excellent advisor”

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Posted 2 years ago

“Greg was very polite and helpful, this is the second time i have used cruise 118 and would definitely recommend them.”

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Posted 2 years ago

“Great service. Nothing was too much trouble to organise for me.”

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Posted 2 years ago

“We were exerlent”

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Posted 2 years ago

“Saw a Christmas cruise that interested us at the right price, ie cheaper than the cruise line and their competitors, so contacted them and received great service from Greg. He sourced the cruise, flights and hotel package within the advertised rate so we went ahead and booked, as did two other couples.”

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Posted 2 years ago

“John, my travel advisor was fantastic could not fault him. Was so helpful.”

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Posted 2 years ago

“Jen your agent was very helpful and knowledgeable with excellent social and telephone skillss”

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Posted 2 years ago

“So far the staff have been very helpful and very efficient I never booked a cruise before so I needed all the information and the staff member was very patient and informative hopefully this will continue now that I've booked and payed for my cruise.”

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Posted 2 years ago

“Hi the woman who dealt with my cruise enquiry was very patient and helpful. I had several requests which she dealt with them professionally and went above and beyond to ensure we have booked the experience we wanted.”

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Posted 2 years ago

“After trawling the internet for hours trying to find the right cruise we finally called cruise 118. Our friends are slightly hesitant first time cruises and Laura reduced any fears they have. She listened to our requirements and came up with the ideal cruise which, eventually, we booked.”

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Posted 2 years ago

“Daniel Norris was superb. So many times we have booked either directly or via agents …Daniel has been the best ever. He is knowledgable, patient, personable and indeed the catalyst to us booking with Cruise 118 for the first time.”

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Posted 2 years ago

“Cruise 118.com has exceeded all my expectations of a booking agent thanks to the amazing Ken. He had the patience of a Saint and sorted everything out for us in a calm and professional manner. His knowledge was amazing and made the booking process more manageable for us.”

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Posted 2 years ago

Cruise118.com is rated 4.8 based on 15,314 reviews