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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Excellent service, Georgina really made us feel special
Helpful Report
Posted 2 years ago
John was professional , responded quickly to our request and we were able to complete our booking within an hour . This is the second booking this year with Cruise118 both have been handled well . We now await how they will handle the administration .
Helpful Report
Posted 2 years ago
I Have used Andrea Cruise 118 rep on several occasions and her attention to detail and customer support his of the highest order
Helpful Report
Posted 2 years ago
Prompt, helpful responses and efficient booking process. Much faster to get a telephone response than using live chat. This is the second time I've used Cruise118.
Helpful Report
Posted 2 years ago
This is based on the sales experience I received. Hayley was attentive, polite and thorough. She listened to what I needed and made strong efforts to improve pricing offers in a competitive situation. I could not have received the offer directly from Celebrity that 118 did so I'd recommend speaking to them. i hope the operations & after sales care/follow up is to the same high standard. Thank you Hayley.
Helpful Report
Posted 2 years ago
Phil Davies was very helpful and understanding the Holiday i booked and informed me precisly .
Helpful Report
Posted 2 years ago
Had a very good experience with Stephanie at Cruise 118 when booking our cruise. She was very helpful and I feel we got a lot more speaking to someone direct and saved money rather than booking directly online with other agents.
Helpful Report
Posted 2 years ago
Amber who took our booking was lovely. Very friendly and courteous. Would definitely use again.
Helpful Report
Posted 2 years ago
Amber who took our booking was lovely. Very friendly and courteous. Would definitely use again.
Helpful Report
Posted 2 years ago
Very helpful and easy booking experience
Helpful Report
Posted 2 years ago
Easy to talk to and do their best to ensure that your cruise is just what you want.
Helpful Report
Posted 2 years ago
Absolutely amazing service from Max and Georgia, both were extremely helpful in booking our next cruise. I cant recommend cruise 118 enough. Thank you guys!
Helpful Report
Posted 2 years ago
Booked my cruise with Sian. She was fantastic ! 😊 Very helpful. Nothing seemed too much trouble, she got me exactly what I wanted. And gave good advice. Very friendly and patient. Just what I needed to make my mind up . 🙂🙂
Helpful Report
Posted 2 years ago
I found Laura to be extremely helpful in trying to get our long awaited cruise booked for us and looked into lots of options to find the right one. Thank you Laura.
Helpful Report
Posted 2 years ago
Booked a cruise with Alex called me back at the time she said she would, gave me the information I needed to know and gave me it at the best price.
Helpful Report
Posted 2 years ago
Very good service from Greg Hill. Answered all my queries and dealt with my booking
Helpful Report
Posted 2 years ago
Overall good service, but a new cruise line (Ambassador) for yourselves meant that information was limited
Helpful Report
Posted 2 years ago
Very friendly and helpful
Helpful Report
Posted 2 years ago
Helpful, professional, listening, accommodating, patient
Helpful Report
Posted 2 years ago
Greg was great at organising our holiday well done
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews