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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Shelly was superb with us we have booked with her befor she made it so easy for us to choose our cruise Thankyou shelly
Helpful Report
Posted 2 years ago
Very pleased with service,nothing to much trouble
Helpful Report
Posted 2 years ago
Advisor was extremely helpful, friendly and knowledgeable and nothing was too much trouble.
Helpful Report
Posted 2 years ago
Advisor was extremely helpful, friendly and knowledgeable and nothing was too much trouble.
Helpful Report
Posted 2 years ago
No problem booking holiday lady on the phone went over the top to help can’t fault her in anyway
Helpful Report
Posted 2 years ago
No problem booking holiday lady on the phone went over the top to help can’t fault her in anyway
Helpful Report
Posted 2 years ago
Shelly was superb with us we have booked with her befor she made it so easy for us to choose our cruise Thankyou shelly
Helpful Report
Posted 2 years ago
Excellent service from Cruise Concierge Jennifer Stevenson. The personal touch is something which distinguishes Cruise118 from other tour companies.
Helpful Report
Posted 2 years ago
Booking experience with Cruise118 was excellent. Stephanie went above and beyond, finding us the perfect cruise. She was very patient, helpful, and so polite. Thank you so much.
Helpful Report
Posted 2 years ago
Daniel answered all my enquiries regarding my cruise. He was very efficient with every aspect of my cruise and I would certainly recommend your cruise company.
Helpful Report
Posted 2 years ago
Booking experience very good. Sam was very helpful and worked hard to get us the best price
Helpful Report
Posted 2 years ago
Daniel answered all my enquiries regarding my cruise. He was very efficient with every aspect of my cruise and I would certainly recommend your cruise company.
Helpful Report
Posted 2 years ago
When I spoke to the lady in the reservation department I told her which cruise I was interested in going on but I was unsure which cabin to take. She gave me a couple of cabin numbers with different prices on different areas of the ship. She said that none of them was near lifts or the laundry room. She then said she could give me a ring back in about an hour to give me time to look at the cabin plan. the lady rang back and was very helpful and I then made the reservation.
Helpful Report
Posted 2 years ago
One or two irritating errors by Cruise 118 when booking that could have caused a major upset if not spotted
Helpful Report
Posted 2 years ago
I would like a manager to ring me please
Helpful Report
Posted 2 years ago
This will be our first cruise but Andrea made it all seem really easy when booking and explained everything I wanted to know. She was super friendly and said I can call her anytime with any questions.
Helpful Report
Posted 2 years ago
Really good deal on the cruise we booked, Jennifer was great as always
Helpful Report
Posted 2 years ago
Great advice & knowledge provided during the process
Helpful Report
Posted 2 years ago
Dideverything asked ane more
Helpful Report
Posted 2 years ago
Had requested callback within minutes. Gave the info for our tailor made cruise amd after an hour, another callback with the costings. Then we added further nights for our hotel stay, amended costing within minutes. Reasonable price. The rep, Louise Slater, was very pleasant, very informed about chosen hotels, the ship, transfers etc, nothing was too much trouble. Customer service second to none. Great booking experience.
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews