Cruise118.com Reviews

4.8 Rating 14,830 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 14,830 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

An the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

feedback@cruise118.com

Write Your review

Tell us how Cruise118.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Hannah was very helpful and made our Cruise booking very pleasant. Everything was explained fully and in detail. Thank you Hannah.
Helpful Report
Posted 3 hours ago
Any problems I have they solve for us. Not been disappointed once!
Helpful Report
Posted 12 hours ago
Superb price & Customer Service (Post & Pre cruise) Scarlett Allen @ Cruise118 booked it all for me and was very helpful and friendly and will definately be contacting her for future cruises
Helpful Report
Posted 2 days ago
My Husband & I have been lucky enough to have been on many cruises. The last few years we have used cruise 118. They have arranged some fantastic deals for us and all goes like a military operation. All aspects of the holiday are taken care of and we feel very looked after. I cannot recommend them any more , they really are the best!
Helpful Report
Posted 2 days ago
Amber Eastwood was absolutely brilliant, offered lots of great tips and could not have been better.
Helpful Report
Posted 3 days ago
Jessica is always happy to help us been oldies we panic a little but Jessica always puts our mind at ease Thanks Jes
Helpful Report
Posted 3 days ago
Thank you to Morgan who helped me book my first cruise.
Helpful Report
Posted 6 days ago
I would like to give big thanks to Robyn at 118. She was so helpful and patient and was able to ensure all our needs were catered for. She advised, but did not push and were happy to book. Thank you Robyn
Helpful Report
Posted 6 days ago
Excellent experience booking with Robyn, she was extremely helpful and patient trying to find us the best deal. Found great deal at brilliant price. Would definitely book again. Thanks
Helpful Report
Posted 1 week ago
HI FOLKS ,I HAVE TO SAY THAT MY BOOKING WITH ROBYN AT CRUISE 118.COM WENT EXTRA WELL ,SHE WAS VERY HELPFULL IN EVERY WAY . SHE LOOKED UP DIFFERENT DATES TO HELP ME GET THE BEST DEAL. I HAVE BEEN ON A FEW CRUISES AND LOOKING FORWARD TO THIS ONE ,IF EVERYTHING GOES ASWELL AS THE BOOKING IT WILL BE GREAT. I WILL CERTINALLY BE GOING TO 118.COM FOR MY NEXT HOLIDAY . THANKS AGAIN ROBYN FOR YOUR VERY DETAILED HELP,I WILL BE PASSING ON TO MY FRIENDS WHO MAYBE LOOKING A CRUISE YOU GOOD SERVICE. ALSO HAVE TO MENTION HANNAGH WHO KEPT IN TOUCH WHILE ROBYN WAS OF WORK FOR A FEW DAYS. AS I SAID I WOULD RECOMMEND CRUISE 118 .COM TO EVERYONE. I WILL PUT ONLINE A FEW PHOTOS AFTER CRUISE.
Helpful Report
Posted 1 week ago
Cruise188's concierge Daniel couldn't have been more helpful, as first time 'cruisers' he was very patient and understanding with our questions and needs. Top draw service would definitely recommend!
Helpful Report
Posted 1 week ago
We spoke to a sales representative who gave us information as to the suite that best suited our needs. She helped us by entering all the booking information whilst we on the phone. We made our payment an all the documentation came through a few minutes later by email.
Helpful Report
Posted 1 week ago
Jessica was responsive with great attention to detail.
Helpful Report
Posted 1 week ago
We were delighted with the service we got from Katy when booking our Azamara cruise. She was efficient in booking not only our cruise but an overnight stay and subsequent transfers. I would recommend Cruise 118 to anyone wanting a personnel service.
Helpful Report
Posted 1 week ago
Very professional and will try there best to arrange what you ask for.
Helpful Report
Posted 1 week ago
Knowledgeable, patient and always communicated as promised
Helpful Report
Posted 1 week ago
Absolutely wonderful help I received from Robin Wild. She was so friendly and so helpful during my booking process. I can honestly say the best booking experience I have ever experienced. She explained everything so well and put me at ease with my complicated needs and questions. I will most definitely book with Cruise 118 in the future. I am so happy with it all.
Helpful Report
Posted 2 weeks ago
We were concerned about pick up times. Jessica was kind, patient and understanding, contacted the provider and obtained the reassurance that we needed. Now very happy. Brilliant 6 star service
Helpful Report
Posted 2 weeks ago
Absolutely amazing service from Jess Clements. She went over and above what was needed. Really kind and helpful. Thank you
Helpful Report
Posted 2 weeks ago
Excellent service from Daniel booking our holiday for November 2024. He was thorough thoughtful and attentive listening to our needs. An excellent agent and a credit to your company. We will go back to him again.
Helpful Report
Posted 2 weeks ago
Cruise118.com is rated 4.8 based on 14,830 reviews