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Cobweb Reviews

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great phone support”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review! Kind regards Cobweb

Posted 5 years ago

“As always, very knowledgeable, efficient and friendly!”

Helpful Report

(Support) - Posted 5 years ago

Hi Joss Thank you so much for your kind words, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Not being very techie minded your support was most helpful & explained a few things before sorting my issue. Great help - thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for your review, we really appreciate your feedback. kind regards Cobweb

Posted 5 years ago

“Resolved password issue very quickly and was most helpful - thank you.”

Helpful Report

(Support) - Posted 5 years ago

Hi Mike We are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Great. Thank you.”

Helpful Report

(Support) - Posted 5 years ago

Hi Adam Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“good but microsoft form for number order in teams / voice - very poor”

Helpful Report

(Support) - Posted 5 years ago

Hi Julian Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“V efficient”

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(Support) - Posted 5 years ago

Hi Nigel Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Handled quickly and efficiently”

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(Support) - Posted 5 years ago

Hi Davy That is great to hear! Kind regards Cobweb

Posted 5 years ago

“Declan was very good and knowledgeable! He fixed my problem very promptly and followed through the issues I had.”

Helpful Report

(Support) - Posted 5 years ago

Hi Naseem We are delighted to hear you were pleased with the support provided by Declan. Kind regards Cobweb

Posted 5 years ago

“excellent help thanks”

Helpful Report

(Support) - Posted 5 years ago

Hi Delena We are glad our support team was able to assist. Kind regards Cobweb

Posted 5 years ago

“Thanks for sorting so quickly :)”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Declan was very good and knowledgeable! He fixed my problem very promptly and followed through the issues I had.”

Helpful Report

(Support) - Posted 5 years ago

Hi Naseem We are really pleased to hear that Declan was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Very good, friendly service”

Helpful Report

(Support) - Posted 5 years ago

Hi We are pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Been advised that the issue related to the migration not being completed correctly.”

Helpful Report

(Support) - Posted 5 years ago

Hi Adam Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Very efficient, and resolved the problem”

Helpful Report

(Support) - Posted 5 years ago

Hi That is great to hear, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Good service”

Helpful Report

(Support) - Posted 5 years ago

Hi Ralph Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Evan helped me to resolve issue after 2 phone calls. Cobweb resources were incomplete so there were 2 steps which I did not realize needed action in the migrating instructions provided by yourselves. I spent 1.5 hours looping around Microsoft old account areas because of this. Evan did not seem to think that this was regrettable, maybe Cobweb feel that their clients should all have a higher level of technical awareness (I am not a business although this is a 'business account' for Exchange purposes. Got there in the end so grateful for that; more warmth ? might be good for customers”

Helpful Report

(Support) - Posted 5 years ago

Hi James Thank you for your review and invaluable feedback. Regards, Cobweb

Posted 5 years ago

“Good service after a lengthy delay”

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(Support) - Posted 5 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Fabulous all round, as the support from Cobweb usually is. Thanks, guys!”

Helpful Report

(Support) - Posted 5 years ago

Hi David Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Regards, Cobweb

Posted 5 years ago

“good as ever,”

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(Support) - Posted 5 years ago

Hi Barnaby That's good to hear. Thank you for your review. Regards, Cobweb

Posted 5 years ago

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Cobweb is rated 4.8 based on 8,248 reviews