Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,920 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Declan was very friendly, patient and solved both issues we had swiftly. Excellent service.”

Helpful Report

(Support) - Posted 5 years ago

Hi Emma Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Declan. Regards, Cobweb

Posted 5 years ago

“Alex Luong provided clear and very helpful support”

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(Support) - Posted 5 years ago

Hi William That's good to hear - thank you for your review and feedback for Alex. Regards, Cobweb

Posted 5 years ago

“MIgration without a hitch and helpfully Cobweb chased us when we forgot to do certain things, showing they cared about the end result.”

Helpful Report

(Service Addition) - Posted 5 years ago

Hi Thank you for taking the time to leave a review, we are delighted to hear you were pleased with the support provided by Cobweb. Kind regards Cobweb

Posted 5 years ago

“Always very professional and helpful”

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(Support) - Posted 5 years ago

Hi Alex Thank you for your feedback, have a great day! Kind regards Cobweb

Posted 5 years ago

“Really really helpful”

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(Support) - Posted 5 years ago

Hi Josie Thank you so much for your 5 star review! Kind regards Cobweb

Posted 5 years ago

“Cobweb support and finance team always extremely helpful”

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(Support) - Posted 5 years ago

Hi Jane Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Very prompt and solved the problem very well.”

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(Support) - Posted 5 years ago

Hi Carmel We really appreciate your feedback, have a great day! Kind regards Cobweb

Posted 5 years ago

“Quick and easy.”

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(Support) - Posted 5 years ago

Hi AL That is great to hear, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Very pleased by the service provided by Declan, got to the issue straight away and dealt with it very professionally.”

Helpful Report

(Support) - Posted 5 years ago

Hi John We are delighted to hear that you were pleased with the support provided by Declan, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Quick and resolved”

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(Support) - Posted 5 years ago

Hi Mike Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“It just took a long time to get any response. When I did it was satisfactory. Up to now over the years we have had very good service so probably down to the disruption caused by CV-19”

Helpful Report

(Support) - Posted 5 years ago

Hi Dexter We are sorry to hear your experience did not meet expectation on this occasion. if you would like to discuss your feedback further please contact our Customer Relations team on 0345 223 9000 or via email at customerrelations@cobweb.com Kind regards Cobweb

Posted 5 years ago

“Great thanks.”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind Regards Cobweb

Posted 5 years ago

“thanks Callum!”

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(Support) - Posted 5 years ago

Hi, Many thanks for your review and five star review. Regards, Cobweb

Posted 5 years ago

“I always have a good experience to date with the support team”

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(Support) - Posted 5 years ago

Hi Tony Good to hear, thank you for reviewing Cobweb! Regards,

Posted 5 years ago

“Handled efficiently, problem understood and quick action taken”

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(Support) - Posted 5 years ago

Hi Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Prompt customer support update.”

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(Support) - Posted 5 years ago

Hi Paul Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Very speedy”

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(Support) - Posted 5 years ago

Hi Jane Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Andrew did what he said he was going to do when he said he would do it and was very helpful throughout.”

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(Service Addition) - Posted 5 years ago

Hi James We are really pleased to hear that, thank you for your feedback. Kind regards Cobweb

Posted 5 years ago

“Very quick solution to an archiving issue.”

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(Support) - Posted 5 years ago

Hi Stephen Thank you for taking the time to write a review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Really fast and most helpful resolution of a basket of problems relating to a complete reinstall of an Office 365 suite, Team and dodgy ethernet connection. Josh saved my day today. Than you Team Cobweb”

Helpful Report

(Support) - Posted 5 years ago

Hi Ash Thank you so much for your review, we are delighted to hear that Josh was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 7,920 reviews