Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was very helpful and the issue was resolved. thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi Corrine We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Fast and reassuring , thank you”

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(Support) - Posted 5 years ago

Hi Susi Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Friendly & highly proffessional service, felt very confident with the case handler.”

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(Support) - Posted 5 years ago

Hi Mary That's very good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Josh as exceptionally patient and helpful in migrating my huge old POP account onto the Hosted Exchange. It took ages, but all went well. Thanks”

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(Support) - Posted 5 years ago

Hi Ian We really appreciate your feedback for Josh, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 5 years ago

“Professional and polite. Issue resolved immediately.”

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(Support) - Posted 5 years ago

Hi Tony Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“A very efficient technical support service from an amiable and helpful guy. He solved my problem immediately and without any drama.”

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(Support) - Posted 5 years ago

Hi Mike Thank you for your feedback - that's great to hear. Regards, Cobweb

Posted 5 years ago

“Once contact was established, support received was prompt and effective.”

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(Support) - Posted 5 years ago

Hi Simon you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Took three days with me chasing twice to get any feedback and movment on this issue. Once it was looked at it was resolved quickly but could of been resolved i'm sure the same day.”

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(Support) - Posted 5 years ago

Hi Thank you for your feedback. Regards, Cobweb

Posted 5 years ago

“Very good experience under difficult circumstances when dealing with Microsoft. Unfortunately the issue with Vision was not resolved, however, this in no way reflected on Cobweb, it was simply the way that ATP in 365 works.”

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(Support) - Posted 5 years ago

Hi Michael Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Very helpful, patient and competent”

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(Support) - Posted 5 years ago

Hi Dennis That's great to hear. Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Your representative's handling of an octogenarian It-Illiterate in a panic was exemplary!”

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(Support) - Posted 5 years ago

Hi Michael Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Prompt and efficient as always”

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(Support) - Posted 5 years ago

Hi Paul That's really good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Thank you for your assistance.”

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(Support) - Posted 5 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Alex found that I didnt received the instructions required for the transition . He was going to report this to his line manager”

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(Support) - Posted 5 years ago

Hi Karen Thank you for your feedback. Regards, Cobweb

Posted 5 years ago

“Quick / efficient”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Superb, quickly resolved the issue, without any fuss. Perfect!”

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(Support) - Posted 5 years ago

Hi Duncan Thank you for your feedback, we're happy to hear you have been pleased with the service provided Regards, Cobweb

Posted 5 years ago

“Quick and efficient”

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(Service Addition) - Posted 5 years ago

Hi Thomas Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Regards, Cobweb Cobweb

Posted 5 years ago

“first class and very efficient service”

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(Support) - Posted 5 years ago

Hi Dave That's good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“very quickly sorted!”

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(Support) - Posted 5 years ago

Hi Sue Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Excellent support from Alex couldn't fault it.”

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(Support) - Posted 5 years ago

Hi Sam Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Alex. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 8,248 reviews