Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,921 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always very supportive and helpful”

Helpful Report

(Support) - Posted 5 years ago

Hi Tony Thank you for taking the time to leave a review, have a great day! Kind regards Cobweb

Posted 5 years ago

“The request to cancel the account due to company acquisition and amalgamation was handled efficiently and effectively.”

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(Support) - Posted 5 years ago

Hi Glenn Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“good concise and quick resolution to issues”

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(Support) - Posted 5 years ago

Hi Robert We are really pleased to hear that, thank you for taking the time to leave a review. Kind regards Cobweb

Posted 5 years ago

“Fast and effective”

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(Support) - Posted 5 years ago

Hi Lynsey Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 5 years ago

“Totally misunderstood what was needed, huge delays, caused additional expense to us (with duplicate subscriptions). Cobweb then still sought to charge us full price for the work they made a total dogs dinner of.”

Helpful Report

(Service Addition) - Posted 5 years ago

Hi We are sorry you feel your experience did not meet expectation on this occasion, please do contact our Customer Relations team should you wish to discuss further on 0345 223 9000 or at customerrelations@cobweb.com Kind regards Cobweb

Posted 5 years ago

“Very friendly as per usual.”

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(Support) - Posted 5 years ago

Hi Jamie We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Tom was very professional and responsive at helping me with this issue and took me through the instructions slowly , but surely, which was just perfect for late on a Friday afternoon!!!”

Helpful Report

(Support) - Posted 5 years ago

Hi Elizabeth Thank you for your kind words and review for Tom. Regards, Cobweb

Posted 5 years ago

“The service I received was very prompt and solved my problem very quickly.”

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(Support) - Posted 5 years ago

Hi Owen Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“The support was rapid and the engineer was knowledgeable and very helpful with extra configuration tips to ensure the email worked correctly.”

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(Support) - Posted 5 years ago

Hi Eric Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 5 years ago

“Thanks - swift and effective support!”

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(Support) - Posted 5 years ago

Hi Peter Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Good service, very quickly. Many thanks!”

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(Support) - Posted 5 years ago

Hi Sandra Thank you so much for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Great help in showing me how to find the information I was after.”

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(Support) - Posted 5 years ago

Hi We are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Solved the problem within minutes, great suppot”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Declan was quick to help solve the issue via remote access. Everything working perfectly now”

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(Support) - Posted 5 years ago

Hi Thomas Thank you for your review and feedback for Declan. Regards, Cobweb

Posted 5 years ago

“Very good assistance. Problem solved immediately.”

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(Support) - Posted 5 years ago

Hi Sandra Glad to hear you were pleased with the support provided. Regards, Cobweb

Posted 5 years ago

“Great Support”

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(Support) - Posted 5 years ago

Hi We are really pleased to hear that! Kind regards Cobweb

Posted 5 years ago

“A1 Service as always”

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(Support) - Posted 5 years ago

Hi Rodney Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Very patient and helpful - I am working remotely and access to information is difficult but the service I received was excellent”

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(Support) - Posted 5 years ago

Hi Andy Thank you for taking the time to write a review, we really value your feedback. Kind regards Cobweb

Posted 5 years ago

“Excellent, prompt service. Thank you Tom!”

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(Support) - Posted 5 years ago

Hi Abbey-Jane We are really pleased to hear Tom was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Fantastic service. It was prompt and fixed the problem very quickly with me over the telephone at an agreed time.”

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(Support) - Posted 5 years ago

Hi Michelle We are delighted to hear you are pleased with the service provided by Cobweb. Please do let us know if you require any further assistance. Kind regards Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 7,921 reviews