Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,080 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickly analysed and found the issue + solved it.”

Helpful Report

(Support) - Posted 1 week ago

Hi Robert, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Becky Rose and a fellow Cobweb member were quick and helpful following an accounts enquiry. Really appreicated the speed the enquiry was managed and the pleasant and efficient help that was given. 10/10 to you BOTH.”

Helpful Report

(Support) - Posted 1 week ago

Hi Jennifer, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Becky & colleague and for your continued custom over the years. Kind regards Cobweb

Posted 1 week ago

“Josh was really helpful when I was trying to access my Microsoft applications.”

Helpful Report

(Support) - Posted 1 week ago

Hi Juliet, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Josh and thank you for your feedback. Kind regards Cobweb

Posted 1 week ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 week ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 week ago

“Very efficient to resolve account update requirements”

Helpful Report

(Support) - Posted 1 week ago

Hi Pauline, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 week ago

Posted 1 week ago

“Thank you for your help Mitchell, the issue was resolved.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Sara, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb

Posted 2 weeks ago

“Quick response. Informative”

Helpful Report

(Support) - Posted 2 weeks ago

Posted 2 weeks ago

“As always support was very forthcoming and withiut judgement”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Lewis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“Everything was fine”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Joel, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“Hopefully all is back to normal now. The problem was dealt with quickly and efficiently”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Stan, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“Eternally grateful for your fantastic service and your patience!”

Helpful Report

(Service Addition) - Posted 2 weeks ago

Hi Nicky, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“Issue sorted very quickly by Alex”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Stewart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind regards Cobweb

Posted 2 weeks ago

“As always excellent service from tech team which is much appreciated.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“Quick response fro Steve (Wallis) and solution in place”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Joey, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Steve and for your continued custom over the years. Kind regards Cobweb

Posted 2 weeks ago

“Evan was very helpful and understanding”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Zoe, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb

Posted 2 weeks ago

“Thanks for investigating, good reply, happy to mark this as resolved.”

Helpful Report

(Support) - Posted 2 weeks ago

HI Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 weeks ago

“All good. Thanks”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Adrian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 2 weeks ago

“Pretty much every call I've made since I started last Monday has been excellent - and you are all very patient too - thank you!”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Sarah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“Great swift service from Josh”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Lee, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

Cobweb is rated 4.7 based on 7,080 reviews