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Cobweb Reviews

4.7 Rating 7,466 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
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Very helpful and proactive in finding a solution
Helpful Report
(Support) - Posted 1 week ago
Hi Nikolas, Thank you for your wonderful review! We’re thrilled to hear that you found our team helpful and proactive in finding a solution. Your feedback inspires us to continue striving for excellence! Warm regards, Team Cobweb
Posted 1 week ago
Always good service
Helpful Report
(Support) - Posted 1 week ago
Hi James, Thank you for your great review! We're delighted to hear that you consistently receive good service. Your kind words motivate us to keep providing the best experience possible! Warm regards, Team Cobweb
Posted 1 week ago
Excellent support
Helpful Report
(Support) - Posted 1 week ago
Hi David, Thank you for your fantastic review! We're thrilled to hear that you found our support to be excellent. Your satisfaction is our top priority, and we’re here to help whenever you need us! Cheers, Team Cobweb
Posted 1 week ago
Absolutely brilliant support, very patiently guided us to the solution.
Helpful Report
(Support) - Posted 1 week ago
Hi Nigel, Thank you so much for your brilliant review! We're so glad to hear that our support team was able to guide you patiently to a solution. Your feedback truly means a lot to us, and we’re here for you whenever you need assistance! Best wishes, Team Cobweb
Posted 1 week ago
Josh Lake was great
Helpful Report
(Support) - Posted 1 week ago
Hi Adrian, Thank you so much for your amazing review! We're thrilled to hear that Josh made a positive impression on you. Your feedback is truly appreciated, and we're always here to assist you! Warm regards, Team Cobweb
Posted 1 week ago
My issue was responded to and actioned very quickly and efficently.
Helpful Report
(Support) - Posted 1 week ago
Hi Vicky, Thank you for your wonderful review! We're delighted to hear that your issue was handled quickly and efficiently. Your feedback is incredibly important to us, and we’re always here to help! Warm regards, Team Cobweb
Posted 1 week ago
Josh lake is a true professional. Fabulous. Full of solutions. Thank you!
Helpful Report
(Support) - Posted 1 week ago
Hi Michelle, Thank you for your fantastic review! We're thrilled to hear that Josh provided you with professional service and effective solutions. Your kind words mean a lot to us, and we're here to help whenever you need! Warm regards, Team Cobweb
Posted 1 week ago
Smooth onboarding process, although GoDaddy did chuck a spanner in the works by closing my email account.
Helpful Report
(Service Addition) - Posted 1 week ago
Hi Anwar, Thank you for your fantastic review! We're glad to hear that the onboarding process went smoothly for you. We're sorry to hear about the issue with GoDaddy; it can certainly be frustrating. Your feedback is valuable, and we appreciate you taking the time to share your experience! Warm regards, Team Cobweb
Posted 1 week ago
I spoke with Michael today who was exremely helpful and really set my mind at rest. I have always found the technical guys so lovely which is very rare in customer service these days i have found with most companies. He was able to sort things out for me in a very timely manner.
Helpful Report
(Support) - Posted 1 week ago
Hi Angela, Thank you for your amazing review! We’re thrilled to hear that Michael was able to assist you so effectively and that you found our team to be lovely. We truly appreciate your kind words, and your feedback inspires us to keep providing exceptional service! Warm wishes, Team Cobweb
Posted 1 week ago
Very efficient service
Helpful Report
(Service Addition) - Posted 1 week ago
Hi Adrian, Thank you for your wonderful review! We're so glad to hear that you found our service efficient. Your feedback is greatly appreciated and inspires us to keep up the great work! Best wishes, Team Cobweb
Posted 1 week ago
VERY GOOD, CONCISE SUPPORT, THANKS
Helpful Report
(Support) - Posted 1 week ago
Hi John, Thank you for your excellent review! We’re delighted to hear that you appreciated our concise support. Your kind words motivate us to continue providing top-notch assistance! Best wishes, Team Cobweb
Posted 1 week ago
Always very helpful nothing to much trouble.
Helpful Report
(Support) - Posted 2 weeks ago
Hi Tyrone, Thank you for your fantastic review! We're so pleased to hear that you found our team helpful and accommodating. Your kind words inspire us to keep delivering great service! Warm wishes, Team Cobweb
Posted 2 weeks ago
Fast response.
Helpful Report
(Support) - Posted 2 weeks ago
Hi David, Thank you for your glowing review! We’re thrilled to hear that you received a fast response. Your feedback means a lot to us, and we’re here to help whenever you need! Warm wishes, Team Cobweb
Posted 2 weeks ago
tooka little while to get an answer, but very thorough
Helpful Report
(Support) - Posted 2 weeks ago
Hi Wendy, Thank you for your thoughtful review! We're glad to hear that you found our response thorough, even if it took a bit longer than expected. Your feedback is invaluable, and we appreciate you taking the time to share your experience with us! Warm wishes, Team Cobweb
Posted 2 weeks ago
Quick resolution. Thank you.
Helpful Report
(Support) - Posted 2 weeks ago
Hi Anwar, Thank you for your wonderful review! We're delighted to hear that we were able to resolve your issue quickly. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback! Warm wishes, Team Cobweb
Posted 2 weeks ago
response was complete with clarification, much appreciated
Helpful Report
(Support) - Posted 2 weeks ago
Hi Sue, Thank you for your fantastic review! We're thrilled to hear that our response provided the clarification you needed. Your satisfaction is very important to us, and we appreciate you taking the time to share your thoughts! Warm wishes, Team Cobweb
Posted 2 weeks ago
Becky was quick with her responses and very helpful, thank you
Helpful Report
(Support) - Posted 2 weeks ago
Hi there, Thank you for the great review! We're delighted to hear that Becky was quick and helpful in her responses. It's wonderful to know that our team is making a positive impact and providing the support you need. Your kind words mean so much to us! Warm wishes, Team Cobweb
Posted 2 weeks ago
excellent support as usual
Helpful Report
(Support) - Posted 2 weeks ago
Hi Andrew, Thank you for your excellent review! We're so glad to hear that you consistently receive the support you need. It's our aim to ensure that you feel well looked after, and your positive feedback means the world to us! Warm wishes, Team Cobweb
Posted 2 weeks ago
I rang Cobweb shortly after problems accessing my emails. I was very pleased with the help I received and delighted that the gentleman helping me was very patient and explained each stage carefully and precisely. Thank you so much for being so kind and helpful.
Helpful Report
(Support) - Posted 2 weeks ago
Marc was very helpful and patient.
Helpful Report
(Support) - Posted 2 weeks ago
Hi Adrian, Thank you for your wonderful feedback! We're glad to hear that Marc was able to assist you with such patience and support. Your satisfaction is our priority, and we truly appreciate your kind words! Warm wishes, Team Cobweb
Posted 2 weeks ago
Cobweb is rated 4.7 based on 7,466 reviews