Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,968 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Ben was very patient with me and managed to reset my passwords despite me running a legacy OS.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Ben was patient and able to reset your passwords despite your legacy OS. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Efficeint and friendly”

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(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you found the service efficient and friendly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Super speedy and on point - as ever! Many thanks :)”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you’re happy with the speed and on-point service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Great job Rueben tested all good many thanks”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Rueben did a great job and that everything is now good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Quick helpful patient”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you found the service quick, helpful, and patient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Thank you for your help much appreciated.”

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(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Andrew Sharpe was very helpful and on hand whenever required to answer any questions and resolve any issues. Continues to be of assistance.”

Helpful Report

(Service Addition) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Andrew Sharpe was very helpful and on hand to answer questions and resolve issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Excellent!”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Very good service”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you had very good service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Phoned support and Reuben was extremely helpful in resolving access to my Microsoft work account on a new laptop. Thanks very much.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Reuben was extremely helpful in resolving access to your Microsoft work account on a new laptop. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Ronny idenetified a mail as suspicious and took corrective action efficiently.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Ronny identified the mail as suspicious and took corrective action efficiently. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Tedious uninspiring process from pre-sales, then onboarding was much more energised - would have been good to know process would take 7 days early on.”

Helpful Report

(Service Addition) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad the onboarding felt more energised, and we’ll take your note about the 7-day process into account to set clearer expectations earlier in the journey. If there’s anything else you’d like us to improve, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Another cautionary security of e-mail question handled swiftly and efficiently by the very smart spider-people chez Cobweb”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad the security question was handled swiftly and efficiently. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Very efficient and good customer service. Josh was extremely kind and helpful - got ym issue sorted quickly with no hassle!”

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