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Bloom & Wild Reviews

4.9 Rating 87,598 Reviews
97 %
of reviewers recommend Bloom & Wild
4.9
Based on 87,598 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Bloom & Wild Review Amazing flowers from Bloom & Wild
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About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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I have used Bloom and Wild a few times before,but this is the first time someone has sent me a picture of the flowers they received and I am unimpressed and won't be using or recommending again. The flowers were sparse and wilted and look nothing like the picture. The process to order and delivery is quick and easy though.
Helpful Report
Posted 3 years ago
Hi there Stacey - thank you for leaving us a review. I am so sorry about the poor quality flowers your recipient received - I have emailed you directly so we can try and fully rectify this situation for you. I look forward to hearing from you! Warmest regards, David
Posted 3 years ago
Hi Kirsty, I was very happy with my last order, but the one previous that I sent for Mother’s Day was very disappointing and nothing like what I had ordered. I put in a complaint at the time and answered the review sent to me after but I have heard nothing yet. Thanks, Anne
Helpful Report
Posted 3 years ago
Hi there Anne - Thank you for leaving us a review. I am terribly sorry for the poor experience you've had so far! I have emailed you directly to try and fully rectify this situation for you. I look forward to hearing from you, warmest regards, David
Posted 3 years ago
Poor. Value
Helpful Report
Posted 3 years ago
Good Morning Terry, Thank you so much for taking the time out to review us, so sorry to hear that the blooms didn't bring joy as we would always want and expect! I have sent you an email about it and hopefully, we can get this to the Bloom & Wild experience we expect our lovely customers to enjoy. Hope to hear back from you soon, have a lovely day! Nate
Posted 3 years ago
Ordered the friendship rose. Followed instructions but the plant started to die as there wasn’t any drainage and the pot was small. The fabric became dirty and discoloured form the soil. Had to move to a different pot at excess cost to myself, hoping the plant will survive but not looking good.
Helpful Report
Posted 3 years ago
Hi there Thank you for leaving us a review - I am so sorry your Friendship Rose is in such poor condition. If you could email us at hello@bloomandwild.com and quote the reference number 3249724, we will do our very best to rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild
Posted 3 years ago
The flowers were very nice but the next day delivery service failed which has lost my trust in Bloom & Wild ability to deliver that service so I will probably go somewhere else if the delivery dates are important.
Helpful Report
Posted 3 years ago
Hi there Eugen, thank you for taking the time to leave us a review. I am so sorry that our delivery partners didn't provide the best possible service for you on this occasion. I have emailed you directly so we can properly rectify the situation! I look forward to hearing back from you, warmest regards, David at Bloom & Wild
Posted 3 years ago
Great variety of products to choose from. Flowers that i sent my mother for mothers day however were dissapointing. Lilys never opened and she followed all the guidance. Just had some delivered for my grandmother, so lets hope these do bloom.
Helpful Report
Posted 3 years ago
We're so sorry to hear that these Lilies never bloomed. We will reach out to you right away via email to try and get this put right.
Posted 3 years ago
I have used your company a few times and always been satisfied. I wanted to send a rose to a very dear friend. I picked the item and was advised that I could have a delivery on Saturday 16th. That was perfect, and then when I went to pay there was £6 delivery. When I queried this via the chat room I was told that it was because I wanted the Saturday delivery. I really don't think that it was made very clear and the chat room wasn't particularly helpful. The rose arrived and apparently it's lovely. I would certainly think again before using your company and be very wary of your delivery prices
Helpful Report
Posted 3 years ago
Hi Peggy, We are really sorry for any disappointment caused, we have emailed you directly so we can discuss this a bit further for you. Best Wishes, Bryony
Posted 3 years ago
MY DELIVERY DIDN'T ARRIVED ON TIME AND THE POST OFFICE WAS BLAMED. HAVE ALSO BEEN BOMBARDED WITH EMAILS EVER SINCE MAKING THIS ORDER. THE RECIPIENT DID SAY THE FLOWERS WERE NICE.
Helpful Report
Posted 3 years ago
Dear Leigh-Anne, Thank you for taking the time to leave us a review and I am so sorry for any disappointment caused. I hope you can trust us again in future and enjoy the credit note that was added to your account as a token of our sincere apologies. I have also changed your marketing preferences so you receive fewer emails from us :) Kind regards, Florie from Bloom & Wild
Posted 3 years ago
I sent flowers to my daughter in law and they were beautiful. However this week I received some from my sister and they were disappointing the roses didn't really open and the bouquet was a little sad. Not up to your usual standard hopefully this was a one off. They were sent from Anna Johnson
Helpful Report
Posted 3 years ago
Hi Maureen. Thank you for taking the time to leave your review. I am really sorry to hear this! Please could you pop us an e-mail over to support@bloomandwild.com with the reference 3229761 so we can make this up to you? Our apologies again.
Posted 3 years ago
Hi Had some flowers from you for Mothering Sunday which was a lovely surprise from my daughter , whilst I was staying with her but when I opened the flowers all the flower food was open and all over the flowers I was disappointed for my daughter aswell as myself.
Helpful Report
Posted 3 years ago
Hi there, Thank you for taking the time to share your recent experience with us - we're ever so sorry to hear that the flowers were spoiled by the flower food leaking over the blooms. As we'd love to sort this out for you, so could you please send us an email at support@bloomandwild.com with the reference number 3223003 Best wishes, Zac
Posted 3 years ago
My flowers arrived on the 24th March 2002 from my son for mother's Day on the 27th March. I followed everything that the care pack suggested, feed again at day three, keep cutting stems and change water regularly, they were not placed in the sun or near a radiater. On the 30th March they were dead. I expect expensive to last longer than 7 days. So they really do not last longer. When I buy myself flowers from Asda or Aldi, with one feed enclosed, they last 2 weeks, I have told my son not too buy from you again, but as my birthday is this week, I regret that he may of. He has also been told that your flowers don't last, after he had placed an order for Mother's day. As you advertise on Facebook, I tried leaving a review on there, but it was blocked. So why advertise on ther sites if you have not given permission to receive ALL reviews. How do you improve ?
Helpful Report
Posted 3 years ago
Hello Joanne Thank you for taking the time to share your recent experience with us - we're ever so sorry to hear that the flowers only last three days! Our flowers should be enjoyed for 7 days (sometimes even longer) so we're very sorry to hear that's not been the case this time. We're also sorry to hear that you've not been able to post a review on Facebook. As we'd love to sort this out for you, one of our Customer Delight team will be in touch via email shortly. Best wishes, Gemma
Posted 3 years ago
Disappointing. A precious gift for Mother's Day left my children disappointed. Limited flowers, uncoordinated colour scheme, failed to revive properly, lasted very few days despite following enclosed instructions. Would use other companies before using this company again sadly.
Helpful Report
Posted 3 years ago
Dear Sally, Thank you for taking the time to leave your review, however, I am so sorry to hear about this. That is really disappointing and we really want to put things right for you so we have emailed you directly. I look forward to hearing from you. Best, Sol
Posted 3 years ago
Bought some flowers for my mums birthday. They arrived on time but were not as well packaged as the last set I ordered. The flowers didn’t look great- not the in bloom you’d expect- they look like have shrivelled up already. The roses in particular look bad … really overshadowed the gift.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave your review, we are really sorry to hear this! Please can you email us at support@bloomandwild.com with the reference number 3217332 so we can look into this for you, and put it right? Best, Sol
Posted 3 years ago
Was quite disappointed, I ordered them for my mum and she said that they arrived and looked squashed, wilted and also broken. Not what I thought they would be like compared to the pictures on the website.
Helpful Report
Posted 3 years ago
Good morning Whitney, Thank you for taking the time to leave your review, though I am so sorry that the flowers are so disappointing, we certainly want to put this right for you and your Mother so we have contacted you directly. I look forward to hearing from you. Best wishes, Bryony
Posted 3 years ago
The delivery of these flowers failed. The delivery person did not ring my Mum’s doorbell (she was in at the time, so v annoying) but just put a note through her door to say she needed to collect a parcel. I had even included an instruction to leave flowers with her neighbour if she wasn’t home. The sorting office wasn’t open until the next day. When she got the flowers, some had already died. Some revived with water but not all. This was a real shame. I couldn’t afford the extra £5 for courier delivery and didn’t need delivery to be fast. I was very disappointed that standard delivery was so poor and caused Mum stress.
Helpful Report
Posted 3 years ago
Good morning Sarah, Thank you for taking the time to leave your review, however I am so sorry to hear this! That is really disappointing and we really want to put things right for oyu so we have emailed you directly. I look forward to hearing from you. Best Wishes, Bryony
Posted 3 years ago
I frequently use your service and have previously always been impressed with the flowers and delivery. On this occasion the letterbox flowers arrived looking somewhat battered with broken stems and blooms already looking past their best. They arrived on Tuesday and by Friday I had to discard. Really disappointed.
Helpful Report
Posted 3 years ago
Hi there - I am so sorry about the poor experience you've had! Please feel free to email us at hello@bloomandwild.com when it's convenient for you, and we will do our very best to rectify this situation for you. Warmest regards, David at Bloom & Wild
Posted 3 years ago
Not great. Good choice and on time delivery. However, flowers not flourishing a few days on - roses look dried, others wilted. Disappointing for the price
Helpful Report
Posted 3 years ago
Good morning Chris, Thank you for taking the time to leave your review, I am so sorry the flowers have not perked up, that snap dragon does look very sad. We really want to look into this and put things right for you, if you could email us at support@bloomandwild.com with the reference number 3205783 and your order number we really want to put things right! Best wishes, Bryony
Posted 3 years ago
The flowers arrived at 8pm on Mother's Day for my stepmother, that wasn't the issue. They have been in transit too long, she had to cut back all stems and put in water but one of the roses was already moulded and another sheddding it leaves. I have used Bloom and Wild and they have been great so it was disappointing that they weren't up to their usual standard.
Helpful Report
Posted 3 years ago
Good Morning, We are so sorry to hear this, that is truly disappointing! We really want to look into this and put things right for your step-Mother, if you could email us at support@bloomandwild.com with the reference number 3201989 that would be great. Best wishes, Bryony
Posted 3 years ago
I’ve been the recipient of a couple of letterbox flowers from Bloom and Wild so decided to send some the Hallie bunch to my friend for her birthday. I was so disappointed when she sent me a photo of the flowers. There were less stems than was pictured in the marketing photo and more filler greenery and less flowers. I sent a message to customer services with a photo and no reply yet. Such a shame.
Helpful Report
Posted 3 years ago
Some of the flowers were nearly dead so It was a disappointment to say the least. I do not think I will use Bloom & Gloom again or recommend to friends.
Helpful Report
Posted 3 years ago
Hi there - thank you for taking the time to leave us a review! I am so sorry your flowers were in a poor state - please feel free to email us at hello@bloomandwild.com and we will help you out! Warmest regards, David at B&W
Posted 3 years ago
Bloom & Wild is rated 4.9 based on 87,598 reviews
Frequently Asked Questions
What are Bloom & Wild flowers like?
Customers rave about the quality of Bloom & Wild flowers.
What is Bloom & Wild delivery like?
Delivery is normally with 3 days, the box is designed so it fits through your letterbox.