I have used your company a few times and always been satisfied. I wanted to send a rose to a very dear friend. I picked the item and was advised that I could have a delivery on Saturday 16th. That was perfect, and then when I went to pay there was £6 delivery. When I queried this via the chat room I was told that it was because I wanted the Saturday delivery. I really don't think that it was made very clear and the chat room wasn't particularly helpful. The rose arrived and apparently it's lovely. I would certainly think again before using your company and be very wary of your delivery prices