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Bloom & Wild Reviews

4.9 Rating 82,017 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,017 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4971

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recent experience was very disappointing as the delivery to Mrs Lindsay arrived in a bashed carton with broken stems and wilted blooms. This delivery was to cheer up my friend instead it just upset and disappointed her.”

Posted 2 weeks ago

Hello Anne, Thank you for taking the time to leave a review about your recent experience with us, although I am so sorry to hear how disappointing this must have been for your and your friend. We would absolutely love to put this right, so please send us an email at support@bloomandwild.com, quoting number 4122908, so we can best help. Our sincere apologies once again for this experience. Kind regards, Florie at Bloom & Wild 🌿

Posted 2 weeks ago

“Flowers looked lovely, prices reasonable, sister in law is happy. The ordering process was poor. The text box to fill in delivery detail instructions was too small and when I tried to delete my text to fit in, I was sent back to the start of the whole process and I had to reinput all my details. I was ordering from Ireland for delivery in UK. Sent me back to the start again with different prices when I put the delivery address in, despite me having selected UK from the start. Again, lost the info I had put in. Also the basket seems empty even after you select a product. That seemed odd. I’m glad I persevered but it really frustrated me.”

Posted 2 weeks ago

Hello Alice, Thank you for your review, though I am so sorry to hear of the issues you have faced when placing your order. This is certainly not the ordering experience that we would expect, please accept our sincerest apologies. We will of course take a further look into this with our Technical Team, so we have popped you an email in the meantime. All the best, Grace at Bloom & Wild

Posted 2 weeks ago

“I was delighted with the price of the flowers I ordered but unfortunately they did not arrive on the day they were supposed to, meaning they didn’t arrive on my friends birthday as planned. I had a discount on the flowers when ordering but wouldn’t have been happy if I’d paid full price as the flowers didn’t look as good as they did on the website”

Posted 2 weeks ago

Hello there, We're so sorry to hear about your recent disappointing experience with us - this is never what we wanted! Could you please send us some pictures of the flowers at support@bloomandwild.com, quoting number 4121017, now they've had a trim and a chance to rehydrate? They usually need 24 to 48 hours to revive and perk up 🤞 Kind regards, Florie at Bloom & Wild

Posted 2 weeks ago

“Lovely flowers but not the same quantity as in website photo Photo comparison as below. Also noticed my discount code wasn’t taken into account so was charged full price .”

Posted 3 weeks ago

Hello Bev, Thank you for taking the time to share a picture of your blooms, although I am so sorry for any disappointment caused. I can see your bouquet is still mostly in buds, which can make it look smaller that the website picture at first. Rest assured that once all the buds will have bloomed, the bouquet will look much more similar to our website picture. The shape of the vase is also playing an important part in how the bouquet looks. Regarding your discount code, I'm so sorry it was not saved when you checked out. We would be happy to apply it retrospectively, so please don't hesitate to send us your order number and discount code at hello@bloomandwild.com, and we will do that for you. Kind regards, Florie at Bloom & Wild

Posted 3 weeks ago

“Ordered Flowers and they said that they would be deliveried on Easter Sunday which I was surprised at but accepted. The flowers weren't deliveried until the Tues, which for the occasion didn't cause an issue, but I'm disappointed with the delivery service”

Posted 3 weeks ago

“there was a lot of confusion as the address was wrong and flowers given to someone else initially who kept them! i had to phone amidst the confusion and flowers delivered 2 days later. noone informed me that they hd finally been delivered”

Posted 3 weeks ago

“I sent two letter box flower gifts at Easter. The first recipient was unwell and I wanted to cheer her up unfortunately the flowers were found on her doorstep the day after delivery as the postman did not ring!!! The flowers were pretty, after a rest, but a smaller bunch than expected. The second recipients flowers were also pretty but again much smaller than expected. Due to the size of the bunches I will not be using you again.”

Posted 3 weeks ago

Dear Patricia, Thank you for taking the time to share your recent experience with us, and I am so sorry to hear your initial thoughts on our bouquets were a bit disappointing. We do send all our blooms in buds, which means the bouquet can look a bit smaller than on the website picture at first. Once all the buds have opened in beautiful blooms, the bouquet should look much fuller, just like the picture on our website :) If they are still looking disappointing after a couple of days, please don't hesitate to send us pictures so we can best help. Kind regards, Florie at Bloom & Wild

Posted 3 weeks ago

“Had a bit of a problem at the beginning oforder I'm on a lot of drugs for Myloma at the moment and head in bad place all ok later”

Posted 1 month ago

“Ok flowers but not impressed with delivery. A 94% chance of them being delivered on time and unfortunately I was in the 6% so they did not arrive for the occasion. Won’t use again as the entire service is literally based on delivery and they can’t get it right.”

Posted 1 month ago

Hi there Laura - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 month ago

“Bloom & wild unfortunately rely on DPD who failed to deliver my mums flowers on Mother’s Day. Bloom & wild were in touch and were very apologetic and refunded me the amount and helped me send another bunch later in the week for free. So though I was frustrated with the third party delivery failure. Bloom & wild were very helpful. It was a very mixed experience trying not to blame Bloom & wild for DPDs failures.”

Posted 1 month ago

“I sent flowers to my sister after she’d had a fall, she sent me attached photo I thought they looked a bit thin, not as many stems as I had thought , I thought they were going to be buds but some of the carnations were already open.”

Posted 1 month ago

Hi Julie, We're so sorry to hear your first impressions on the flowers are not so great. I can see that most of the bouquet (freesias, daisies, carnations) are still mostly in buds and should be opening within the next few days. If the bouquet is still looking underwhelming, please don't hesitate to get back to us and we will be happy to best advise. Kind regards, Florie at Bloom & Wild 🌿

Posted 1 month ago

“I brought the tulip bulbs that was described after some days become flowers, sadly within one day they was flowers already, I recon within the next few days they be gone,”

Posted 1 month ago

Hi there Barry - thank you so much for taking the time to leave us a review. I am so sorry that you have been disappointed with your tulips so far. I have emailed you directly so we can discuss this further! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 month ago

“I was really disappointed with the flowers in the Tommys bouquet even after they have had 4 days to open up. The website, ordering and delivery where easy, the product a let down.”

Posted 1 month ago

Hi there - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 month ago

“Once I managed to order it worked well but I nearly gave up as it was so frustrating not recognising password especially as I had ordered before. My friend also tried for me but gave up.”

Posted 1 month ago

Hi there Sarah - thank you for leaving us a review. I am so sorry that you had such a frustrating time ordering with us - I wanted to let you know that I've emailed you directly so we can discuss this further and get to the bottom of what went wrong. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 month ago

“The at first the flowers looked beautiful, there wasn’t as many flowers as I expected but nice none the less”

Posted 2 months ago

Hi there - thank you so much for taking the time to leave us a review! I've emailed you directly so we can discuss this bouquet further. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 months ago

“Eventually, once I got a personal response it was plain sailing and understanding The payment service on line was difficult and contrary prices as I tried to proceed with original deal”

Posted 2 months ago

“Nice flowers. Bit expensive”

Posted 2 months ago

“flowers where pretty but not like the photo because you get less flowers than what the online photo shows”

Posted 2 months ago

Hi there Maddi - thank you for leaving us a review. I am so sorry that your bouquet was not as full as expected. I wanted to let you know that I've emailed you directly in an effort to fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 months ago

“While the ordering and delivery went very smoothly and my sister in law was delighted with the flowers for her 87th birthday I am afraid there were very few flowers, far less than I expected for the price.”

Posted 2 months ago

Hi there Rosemary - thank you for leaving us a review. I am so sorry the bouquet was more sparse than you'd have expected. I have emailed you directly in an effort to fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 months ago

“Easy to order and track, a little disappointed the purple thistles didn’t appear to be in flowers delivered, which was why I picked that particular bunch of flowers, there also didn’t appear to be as many flowers for the price paid.Royal Mail then left package wedged down side of a fence even though I asked they allow time for occupant to get to door.”

Posted 2 months ago

Hello Sharon, We're so sorry to hear the flowers arrived looking a bit disappointing, although it looks like the thistles might be hiding at the back of the bouquet or were cut a bit shorter. The rest of the bouquet is still pretty much in buds, but should shortly start to bloom and look much more like oour website pictures. Please don't hesitate to send us other pictures at support@bloomandwild.com, quoting number 4037896, if the flowers are still disappointing within a few days, as we'll of course be happy to put this right for you. Kind regards, Florie at Bloom & Wild

Posted 2 months ago

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Bloom & Wild is rated 4.9 based on 82,017 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.