Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,332 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 19th September 2025

5222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers are fine...when they come out. Of course i do realise that if they look marvellous as soon as they come oit of the box, they won't last so long, but quite often the greatest pleasure comes from being given a beautiful bouquet - instant pleasure! I am still ambivalent about this.”

Helpful Report

Posted 13 hours ago

“Arrived on time but in poor condition. The flowers have wilted very quickly. They look like they were close to the sell by date on delivery.”

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Posted 1 day ago

“Beautiful flowers, as always with Bloom & Wild. I was disappointed that they weren’t delivered on Sunday, as requested. Next time I will choose a Saturday delivery day, in the hope that the flowers are more likely to be received before the special day.”

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Posted 1 week ago

“Can't comment, flowers were for a breaved friend (elderly male) Process was all good, except we spelled the surname wrong & weren't given a chance to edit All I would add is that the card options were a bit limited for such an occasion, hope this feed back is helpful”

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Posted 1 week ago

“The overall experience was positive, only issue was that using Royal Mail having nominated a Saturday delivery and the flowers not arriving it meant that they could not be delivered until the Monday. This obvious meant day longer in the box. The day after delivery petals started to drop off some of the flowers. A bit disappointing, if using again I would not nominate a Saturday delivery.”

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Posted 2 weeks ago

“I found the website unsatisfactory. Payment is not clear - I didn’t realise I had paid and didn’t recall saving a card on the system. Also I have moved house went into the system to change address and when I went back in it it reverted to the old address. I did express my problems on your chat and no one came back to me. Rather disappointed. Delivery went well.”

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Posted 2 weeks ago

“I wasn’t happy with the delivery.”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thank you for taking the time to leave us a review, I hope you are having a lovely day! I'm sorry to hear something has gone wrong with the delivery - we'd never want this to happen but it's so much better for us to hear about it if it does, so that we can investigate from our side and try to improve in future. Would you kindly email us your details to hello@bloomandwild.com so that we can investigate what has happened and help put things right? Kind regards, Courteney at Bloom & Wild

Posted 2 weeks ago

“These were hand tied flowers . I thought they looked a bit tired with a lot of emphasis on statice. However they arrived on the scheduled day and my friend was pleased”

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Posted 2 weeks ago

“A bit disappointed - I did a small Collection at work for someone who left. When the person put the picture on Facebook I was very disappointed as they were not the quality I had expected and felt like I had to justify to the people who I had collected money from to confirm that I had spent what I had collected. On a positive it was easy to order and it was delivered when they said it was to be delivered. But as you can see from the photos they are nothing like the picture.”

Helpful Report

Posted 3 weeks ago

Hi Samantha, thank you so much for taking the time to share your feedback, and I’m truly sorry to hear that your experience didn’t match your expectations, especially for such a meaningful gesture. We completely understand how important it is that the flowers reflect the thought and care behind them, particularly when others have contributed. Our bouquets are sent in bud so they last as long as possible, and often need a little time to fully bloom, which may be the case here. That said, they should always reflect the quality we promise, and it’s disappointing to hear that this wasn’t the case here. So I can make this up to you appropriately, I have just popped you an email to the account on file. We’d love the chance to take a closer look and make things right - hope to hear from you soon!

Posted 2 weeks ago

“I ordered The Pheobe for my mums birthday. Unfortunately 3 of the roses had broken heads”

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Posted 1 month ago

“Ordering process was very easy, and delivery was on time, but to be honest I found the flowers to be disappointing, I don't think they were value for money”

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Posted 1 month ago

Dear Christine, Thank you for taking the time to leave us a review, I hope you are well. While I'm glad to hear that your found the ordering process smooth, I'm ever so sorry that you found the blooms disappointing. We'd never want anything to go wrong, but it's so much better for us to hear about it if it does, so that we can investigate from our side and try to put things right in future. Would you kindly email us your delivery postcode, any photos of the blooms to hello@bloomandwild.com so that we can investigate what has happened and put things right appropriately? Kind regards, Courteney at Bloom & Wild

Posted 1 month ago

“Not altogether your fault but the flowers were left on the recipients front porch all day long and so were dead when they were found .”

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Posted 1 month ago

“Nice enough, opened up well after two days, but just doesn’t feel like good value. Price vs quantity of flowers is not a good ratio, lots of fillers in the 20+ ‘stems’. Would look at other bouquets in future, that offer better value.”

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Posted 1 month ago

“ordering flowers has always been very straightforward, delivery great , until my recent order for a friends birthday didn’t arrive on the date requested, which meant they were in the box a day longer that normal. Disappointed!”

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Posted 1 month ago

“My friend was very pleased with her bouquet. I do feel on reflection that your company is a little over priced compared to other online florists. Looking at your website now I realise I should have taken advantage of your sale! Your customer service was very quick & efficient.”

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Posted 1 month ago

“Love bloom and wild but the courier did NOT post through the letterbox which is infuriating as I ordered LETTERBOX flowers.”

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Posted 1 month ago

“Disappointed to not get the flowers delivered on the specified date, when they did arrive they were nice.”

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Posted 2 months ago

“On thi occasion, we experienced some difficulty in that the product was not available for delivery on the day we wanted (Friday)but promised it would be the next day. Unfortunately the recipient was out when Royal Mail tried to deliver (although no note was left to say they tried). The order was finally delivered on Tuesday. Some of the flowers were already in bloom.”

Helpful Report

Posted 2 months ago

Hi Luicy, Thank you for your review, I hope you're doing well. I'm sad to hear that your lovely gift arrived so late and already in bloom! I've just popped you an email directly to try and put things right. Hope to speak with you soon. Best wishes, Courteney at Bloom & Wild

Posted 2 months ago

“Whilst the ordering process was simple and the flowers were beautiful, Bloom & Wild were let down by their delivery partner. my order was supposed to arrive on 5th July but actually arrived on 7th. during the intervening days we endured some of the hottest days of the year, so far, which must have impacted on the quality of the flowers. The customer service from B&W was outstanding and they kept me informed throughout as well as offering a small credit , by way of compensation. In future, I will ensure that I avoid deliveries that are late in the week but this is unfortunate because birthdays and anniversaries fall on fixed dates.”

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Posted 2 months ago

Hi Andy, Thank you for taking the time to leave us a review, I hope you are well. While I'm glad you were happy with our flowers and service, I can only apologise for the disappointment caused by the way the delivery was handled. I assure you this is passed on to our Operations team who are constantly working with our posties and couriers to avoid instances like this. If you did require any further assistance, please don't hesitate to get back in touch with us at hello@bloomandwild.com. Kind regards, Courteney at Bloom & Wild

Posted 2 months ago

“My order arrived 4 days late. 4 days after the recipient’s birthday.”

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Posted 2 months ago

Hi Maria, thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. Please accept our sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I see that we've been in touch via email, so please let us know if there's anything else we can do for you here, Best wishes,

Posted 2 months ago

Bloom & Wild is rated 4.9 based on 87,332 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.