Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,102 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Visit Website

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 12th June 2025

5189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello i purchased a bouquet 10 days ago for my mums special 90 th birthday. The flowers were beautiful to start with but within about 3 days one peony dropped off followed by the other 2 peonies a couple of days later They didn't even get chance to bloom. I've seen them today and the roses and carnations are well past their best and need throwing. Needless to say mum and myself are very disheartened and disappointed by thiss happening in such a short time. She has looked after them well and put the extra food in after 5 days also. So would have thought they'd have lasted longer bthan this. Very disappointed vas this was for a special birthday. I had read some reviews and people had said they lasted at least 2 weeks, maybe 3 weeks for some.nTherefore I wondered if I'd be entitled to a refund considering or I'd prefer another bouquet be sent for my mum as she was dissapointed for her birthday. I don't think I'm being unreasonable considering the circumstances.nI was pleasantly surprised with how they were presented and packaged, very acceptable Thankyou. Will await your reply. Kind regards fron Karen.”

Helpful Report

Posted 5 days ago

Hello Karen, I hope you're well and having a lovely day. Thank you for taking the time to leave your review, though I'm very sorry to hear that your mums Special 90th Birthday blooms were so disappointing. I can see that a member of the Customer Delight Team has been in contact to assist with this and a new delivery is on its way, arriving tomorrow. I hope the replacement blooms arrive in perfect condition this time round, but if we can help further please don't hesitate to email us again at hello@bloomandwild.com Many thanks and best wishes, Gemma

Posted 2 days ago

“Ordered the fowers 4 days in advance of the birthday to ensure delivery on the actual day. Everythgin eading up to it suggested the fkowers woudl be delivered on teh day requested. They weren't. They were a day late. One of the reasons we went with Bloom 7 Wild is becasue in the past they have always delievred on the day. No this time, which was a disappointment.”

Helpful Report

Posted 1 week ago

“The service and delivery is great and the website is easy to navigate! My only comment would be that for the amount l paid, the bunch of flowers should be bigger.”

Helpful Report

Posted 2 weeks ago

“Ordered letterbox flowers for a friend who had lost her Sister. Unfortunately the flowers were not put through her letterbox as I presumed they would be. They were left on top of her log pile and weren’t found for 3 days after I had checked to see if she had received them. They were very wilted but most did perk up after a big drink. Not Bloom & Wild’s fault but something they may wish to pursue with the Post Office.”

Helpful Report

Posted 2 weeks ago

“The process was easy to navigate with a fair price, however the final product was much to be desired. Four days on the plant still looks half dead.”

Helpful Report

Posted 3 weeks ago

Hi there, We're so sorry to read your disappointment wiht our Yellow Rose plant. It does look as expected, with a few roses still in buds, but if the plant is still looking disappointing in a few days, please don't hesitate to get in touch wiht our Customer Delight Team who will be happy to help. Kind regards, Florie at Bloom & Wild

Posted 2 weeks ago

“Product and delivery were amazing. Unfortunately I thought it was costing me £19 but when I got to the end I saw £10 had been added. I thought I had stopped the process before payment but it went through, which I found very disappointing as it was above my budget.”

Helpful Report

Posted 4 weeks ago

Dear Laura, Thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the confusion over the price discrepancy of your order. Could you pop an email to hello@bloomandwild.com with your order number and delivery postcode so I can look further into this? I'd really like to help put this right for you. Hope to hear from you soon!

Posted 4 weeks ago

“Easy to use website. Great communication. Slightly disappointed that image for gift box showed a box of tea pigs but actual gift only had 2 bags so seemed a bit expensive for the overall product”

Helpful Report

Posted 4 weeks ago

“Flowers were delivered the day before I asked for them to be. Which was a disappointmenet for me as these were for my sister in law who does not keep well and I wanted her to get them on her birthday not her thinking I thought her birstday was the 8th rather than the 9th”

Helpful Report

Posted 4 weeks ago

“There Wasn't a card sent with them that I wrote message on but good and would recommend”

Helpful Report

Posted 1 month ago

Dear Sandra, Thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the missing greeting card in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I've reached out to you via email and hope we can continue to discuss this over there. I hope to hear from you soon.

Posted 4 weeks ago

“Ordering was simple but the flowers did not arrive on the day expected. Luckily it was a thank you rather than a birthday, otherwise it would have been very annoying. The flowers however did arrive in good condition.”

Helpful Report

Posted 1 month ago

“Delivery and communication was good however even tho it says flowers arrive in bud have to say the photo looked as if some of the stems were broken.”

Helpful Report

Posted 1 month ago

“I sent my friend some flowers as it’s the anniversary of her son’s passing. She has just sent me a photo and I’m very disappointed. Much smaller than shown and definitely fewer actual flowers. I shall not use bloom and wild again.”

Helpful Report

Posted 1 month ago

“Gift was not delivered on time, which meant the gift could not be used as tbey were going on holiday.”

Helpful Report

Posted 1 month ago

Dear Gemma, Thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I can see that there has been a credit issued in light of this, but please do let me know if there is anything else I can do for you.

Posted 4 weeks ago

“Flowers were left behind a black bin with no card or anything to say they were there. My daughter found them late in the evening after I asked her did she like her flowers.”

Helpful Report

Posted 1 month ago

Dear Geraldine, Thank you for taking the time to leave us a review, I hope you are well. I'm sorry to hear about the way this delivery was handled - this certainly isn't the service we'd expect, especially as you so thoughtfully sent them to your daughter. I do hope that the flowers and the kind sentiment behind them could still be enjoyed, if we can help any further please don't hesitate to pop us an email to hello@bloomandwild.com with your details so that we can put things right. Kind regards, Courteney at Bloom & Wild

Posted 1 month ago

“The on-line service was efficient and easy to use. Although I ordered the (letterbox) flowers to arrive on a Monday, which was the birthday date, they arrived day early on the Sunday, which was disappointing. The flowers in the 'bouquet' were not a close match of the flowers I had ordered. I had ordered pale colours, and as an example there were a couple of striped yellow and red tulips included. This will probably cause me to think about using Bloom and Wild again.”

Helpful Report

Posted 1 month ago

Good afternoon Jane, Thank you for taking the time to leave your review, though I'm so sorry to hear that your most recent delivery has left you feeling a little disappointed, especially as the blooms were intended as a thoughtful gift. We would love to take a look into this for you and ensure this is resolved successfully, so I have followed up with an email directly to you. Hope to speak with you soon. Warm regards, Gemma

Posted 1 month ago

“Not very fresh. Sorry didn't cut the grade this time. Sorry the colours were nice but roses not a good standard”

Helpful Report

Posted 2 months ago

Dear Nina, Thank you for taking the time to leave us a review, I hope you are well. I'm terribly sorry to hear that your roses have been so disappointing. This certainly isn't the experience we'd ever want or strive for. I have just popped you an email directly to see how we can put things right for you. I hope to speak with you soon. Kind regards, Courteney at Bloom & Wild

Posted 2 months ago

“Delivery was fine, although was a day earlier than picked. However, the plants were a little brown so not as nice as the pictures”

Helpful Report

Posted 2 months ago

Hi Katie, Thank you for taking the time to leave us a review, I hope you had a lovely weekend. I'm sorry to hear that your experience with us did not meet expectations this time, and your plants have arrived not looking as they should. Sudden changes in environment, such as on its journey to you, can cause plants to go in to shock and cause browning or leaf loss. If you have found they haven't begun to recover from their journey, please don't hesitate to pop us an email to hello@bloomandwild.com with your order details so that our team can help. Kind regards, Courteney at Bloom & Wild

Posted 2 months ago

“There were significantly less flowers in the bunch ordered than in previous orders. Not sure it is value for money anymore.”

Helpful Report

Posted 2 months ago

Hi Finn, Thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Customer satisfaction and overall customer experience are very important to us, so we are grateful for the feedback. Please accept our apologies for the disappointment regarding your Mother's Day order. I would be happy to assist in resolving this issue, so I will be in touch via the email address you used to place this order. I hope to hear from you soon.

Posted 2 months ago

“Flowers were fantastic as usual. Delivered on the wrong day…….again.”

Helpful Report

Posted 2 months ago

Good afternoon, thank you so much for taking the time to leave a review, however I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I'd love to help put this right, so if possible could you pop an email to support@bloomandwild.com with your order number so I can look further into why this delivery was delayed? All the best,

Posted 2 months ago

“Delivery very fast but flowers look sorry for themself”

Helpful Report

Posted 2 months ago

Bloom & Wild is rated 4.9 based on 86,102 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.