Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,597 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Visit Website

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought these on a promotion for my sick mother in law, not impressed at all considering they should be £30”

Helpful Report

Posted 2 years ago

Hi Sharron, I'm so sorry to see this - especially as they were such a lovely gesture for your mother-in-law whilst she's unwell! I've popped you over an email as we'd love to make this right for you both. Best wishes, Lai

Posted 2 years ago

“Flowers were left on doorstep as advised but no note put through the recipients door to notify them. The flowers stayed outside for over 24 hours following delivery and were apparently looking very floppy and sorry for themselves. Not happy as this was a birthday gift.”

Helpful Report

Posted 2 years ago

Good morning, thank you for your review. I am so sorry to hear that the birthday blooms were left on the doorstep, this is definitely disappointing to hear and certainly not the delivery experience that we strive for. We would love the chance to make this right, if you could please pop us an email to support@bloomandwild.com quoting 3490658, we can look into this right away. Hope to hear from you soon, Grace

Posted 2 years ago

“I ordered a bouquet at 8pm for delivery the next day for my aunt who was celebrating her 80th birthday and sadly lost her husband two weeks prior. My order was completed very quickly with me selecting the following day for delivery as it is stated that orders placed before 10pm will be delivered the next day. When I received the confirmation the delivery had been delayed by one day. I was unable to amend the date so immediately emailed customer services. I had a reply the following morning saying that the flowers I had chosen had sold our whilst I was completing the payment. It would have been so much better if I could have been given the option to select a different bouquet. I have used this company many times and the flowers are always excellent quality and last a t least 3 weeks.”

Helpful Report

Posted 2 years ago

Good afternoon Susan, thank you for your review. I am so sorry to hear that the blooms did not arrive on the expected delivery date. I completely understand the disappointment caused and the importance of the blooms for your Aunt. We want nothing but the very best for our customers, so we would hate for you to be left feeling disappointed with this experience. I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“I ordered these flowers as it promised a letterbox delivery. They were sent to a 94 year old for this purpose. This is the second time they have been left by the front door, without a card being left. She only realised that some flowers had been delivered when we rang her. Disappointing and not accurate response from Bloom and Wild”

Helpful Report

Posted 2 years ago

Good morning, thank you for your review. I am so sorry to hear that the blooms were not posted through the letterbox or left appropriately. I completely understand the disappointment caused, especially as the blooms were so thoughtfully selected. We would love the chance to look into this and make this right. If you could please pop us an email to support@bloomandwild.com referencing number 3481411, we will do everything we can to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“Arrived a day late and right towards the end of the day not impressed”

Helpful Report

Posted 2 years ago

Hello Christie Thank you for your review. We can confirm that our free delivery services are not 100% guaranteed to arrive on the chosen day and they can deliver anytime between 8am and 6pm - we're really sorry for any disappointment caused! One of our Customer Delight team will be in touch with you shortly via email to look into this for you. Best, Gemma

Posted 2 years ago

“The flowers arrived on time which was good but some flowers were dry and gone over. I wouldn't order again.”

Helpful Report

Posted 2 years ago

Hello Michael Thank you for flagging this to us, we're sorry to hear that some of the blooms were a little worse for wear on arrival - that's not what we'd expect! One of our Customer Delight team will be in touch via email with you shortly to look into this for you. Best, Gemma

Posted 2 years ago

“Box was smashed when it arrived to my recipient. Didn’t receive tracking updates as promised in the booking email.”

Helpful Report

Posted 2 years ago

Dear Daniel, Thank you for taking the time to leave your review though I am so sorry to hear about both yours and your recipients experience here. We really do entrust our couriers to make sure the blooms are not damaged during transit and I can appreciate that this may have spoiled the first impressions of your thoughtful gift! We'd also never want for you to be out the loop - I'm sincerely sorry you've had no updated. I've popped you over an email as we'd love the chance to make this up to you both. Best wishes, Laila

Posted 2 years ago

“Blooms never arrived.”

Helpful Report

Posted 2 years ago

Good morning Craig, thank you for your review. I am so sorry to hear that the blooms never arrived, this is definitely disappointing to hear and certainly not what we would expect from our couriers. I have popped you an email as we would truly love the chance to make this right for both you and the recipient. Hope to hear from you soon, Grace

Posted 2 years ago

“Not really happy with flowers came a day late and nothing like the picture.”

Helpful Report

Posted 2 years ago

Good morning Dawn, thank you for your review. I am so sorry to hear that the blooms didn't arrive on the selected delivery date and are not looking as expected. I understand the concern that may have been caused upon unboxing and arranging the blooms. We want nothing but the very best for our customers, so I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“the flowers arrived mainly opened . this is not my usual experience of bloom and wild when I have ordered in the past all were buds and with care lasted 3weeks .I doubt that these will. Disappointing”

Helpful Report

Posted 2 years ago

Hello Joan, thank you for your review. I am so sorry to hear that the blooms arrived in this way, this most certainly is not what we would expect, I am so sorry for the disappointment caused. I have popped you and email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“The ordering process was easy and the flowers were delivered when I expected them to be. However they were a surprise for the recipient who it appears was not in when they arrived. They were placed outside behind a bin but no card was put through the door to inform her of this so were not discovered until the next morning and then really by luck! They were rather sad after a night outside. I just hope they survive and revive......not the best experience.”

Helpful Report

Posted 3 years ago

Good morning Kay, thank you for your review. I am so sorry to hear that the blooms were not delivered appropriately, this is definitely not what we would expect from our couriers! I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 3 years ago

“I ordered from Bloom and Wild for the first time last week, i chose three different delivery orders . Little disappointed as the Lorna Letterbox Flowers looked rather sparse from the photograph, which looked amazing .”

Helpful Report

Posted 3 years ago

Dear Susan, We are so sorry to hear that you feel disappointed by the Lorna bouquet. If not done already, please don't hesitate to send us some pictures at support@bloomandwild.com so we can have a look for you. Sometimes this happens because the stems arrive in buds, and it takes a few hours for them to open up and for the bouquet to look fuller. Kind regards, Florie from the Bloom & Wild Team

Posted 3 years ago

“I Recently purchased the 3 month subscription as a birthday gift for my mum. We were both really disappointed when they arrived. Very small bunch for what I had paid. I could have got much more value for money by purchasing a bunch of flowers from the supermarket!”

Helpful Report

Posted 3 years ago

Hi there, thank you for taking the time to leave your review. I'm really sorry to hear the blooms did not reflect the best value for money. Please could you pop us an e-mail to support@bloomandwild.com quoting the reference 3431941 so we can best resolve this with you? Our apologies again

Posted 3 years ago

“Ordering was easy and seamless. I was disappointed by the flowers. They did not look like the photo. Much smaller and not worth the money I spend.”

Helpful Report

Posted 3 years ago

Dear Gabrielle, Thank you for taking the time to share your recent experience with us, although I am so sorry to hear that your feel disappointed by the bouquet. If not done already, please don't hesitate to contact our Customer Delight team at support@bloomandwild.com with some pictures of the bouquet, so we can have a look and hopefully put this right for you. Kind regards, Florie from Bloom & Wild

Posted 3 years ago

“Delivered a day late and flower not very impressive. Not worth the amount I paid.”

Helpful Report

Posted 3 years ago

Hi Katharine, Thank you for taking the time to leave this review. We're sorry to hear that this has been your experience, it's definitely not what we would have wanted. We have sent you an email regarding this - looking forward to hearing back!

Posted 3 years ago

“I’ve recently received some flowers from my daughter for my anniversary from you and they didn’t last very long! I put it down to the hot weather and travelling by post . I totally understand this. But a few days ago I sent my other daughter some flowers for her 10th wedding anniversary to found out later that Royal Mail were striking on my delivery date and they would be delivered following day. I was very surprised and disappointed by this, as I would have thought you would have checked this out!! I have yet to hear from my daughter as of the condition of the flowers , but can only guess they were not good. I feel very let down by this and can only say I might think twice in the future as to what company I choose! I have used you many times in the past without problems. Yours disappointed Maureen buckingham”

Helpful Report

Posted 3 years ago

Hi there Maureen, We're ever so sorry to hear of your recent disappointing experiences - that's definitely not what we'd want to happen! We can see that one of the team has gotten in touch with you via email so we hope to make things right for you soon. Best wishes, Laila

Posted 3 years ago

“I was told my gift of flowers would be delivered on a Sunday delivery (did not arrive ) was messaged to say could not gain access . Somebody was in all day ! Found later Royal Mail DO NOT deliver on a Sunday ! Poor service to tell untruths . Very disappointed”

Helpful Report

Posted 3 years ago

Hello Susan, We're so sorry to hear that your order wasn't delivered on our Royal Mail Sunday service as expected and for the disappointment caused here. One of the team will be in touch with you via email shortly to have a look into this for you. Best wishes, Laila

Posted 3 years ago

“Well my flowers didn't arrive. Sent to wrong address. Awaiting credit voucher. No pic as no flower's”

Helpful Report

Posted 3 years ago

Dear Pat, We hope you enjoy the credit note that has been added to your Bloom & Wild account :) Best wishes, Florie from Bloom & Wild

Posted 3 years ago

“The box came with beautifully wrapped flowers and the description etc was great. I did exactly as told and the flowers were put in the vase near sunlight but not directly sunlight. After day 1, one of the more purple and prominent flowers was dead and now on day 3 after having changed the water, added the flower food and trimmed them, they look like this.. not impressed!”

Helpful Report

Posted 3 years ago

“Was disappointed to not be able to use my £5 off when I made my last order. Couldn’t find anywhere in payment section.”

Helpful Report

Posted 3 years ago

Hello Thelma, Thank you for taking the time to review us, so sorry the code wasn't able to be used, we would love to fix this for you! I have sent you an email, I hope it helps but please do let me know if you need anything else :) Warmest wishes Nate

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 87,597 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.