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Bloom & Wild Reviews

4.9 Rating 82,272 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,272 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 16th May 2024

Bloom & Wild 5 star review on 16th May 2024

Bloom & Wild 5 star review on 16th May 2024

Bloom & Wild 5 star review on 16th May 2024

Bloom & Wild 5 star review on 14th May 2024

Bloom & Wild 5 star review on 14th May 2024

Bloom & Wild 5 star review on 13th May 2024

4993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some flowers for my mums birthday. They arrived on time but were not as well packaged as the last set I ordered. The flowers didn’t look great- not the in bloom you’d expect- they look like have shrivelled up already. The roses in particular look bad … really overshadowed the gift.”

Posted 2 years ago

Thank you for taking the time to leave your review, we are really sorry to hear this! Please can you email us at support@bloomandwild.com with the reference number 3217332 so we can look into this for you, and put it right? Best, Sol

Posted 2 years ago

“Was quite disappointed, I ordered them for my mum and she said that they arrived and looked squashed, wilted and also broken. Not what I thought they would be like compared to the pictures on the website.”

Posted 2 years ago

Good morning Whitney, Thank you for taking the time to leave your review, though I am so sorry that the flowers are so disappointing, we certainly want to put this right for you and your Mother so we have contacted you directly. I look forward to hearing from you. Best wishes, Bryony

Posted 2 years ago

“The delivery of these flowers failed. The delivery person did not ring my Mum’s doorbell (she was in at the time, so v annoying) but just put a note through her door to say she needed to collect a parcel. I had even included an instruction to leave flowers with her neighbour if she wasn’t home. The sorting office wasn’t open until the next day. When she got the flowers, some had already died. Some revived with water but not all. This was a real shame. I couldn’t afford the extra £5 for courier delivery and didn’t need delivery to be fast. I was very disappointed that standard delivery was so poor and caused Mum stress.”

Posted 2 years ago

Good morning Sarah, Thank you for taking the time to leave your review, however I am so sorry to hear this! That is really disappointing and we really want to put things right for oyu so we have emailed you directly. I look forward to hearing from you. Best Wishes, Bryony

Posted 2 years ago

“I frequently use your service and have previously always been impressed with the flowers and delivery. On this occasion the letterbox flowers arrived looking somewhat battered with broken stems and blooms already looking past their best. They arrived on Tuesday and by Friday I had to discard. Really disappointed.”

Posted 2 years ago

Hi there - I am so sorry about the poor experience you've had! Please feel free to email us at hello@bloomandwild.com when it's convenient for you, and we will do our very best to rectify this situation for you. Warmest regards, David at Bloom & Wild

Posted 2 years ago

“Not great. Good choice and on time delivery. However, flowers not flourishing a few days on - roses look dried, others wilted. Disappointing for the price”

Posted 2 years ago

Good morning Chris, Thank you for taking the time to leave your review, I am so sorry the flowers have not perked up, that snap dragon does look very sad. We really want to look into this and put things right for you, if you could email us at support@bloomandwild.com with the reference number 3205783 and your order number we really want to put things right! Best wishes, Bryony

Posted 2 years ago

“The flowers arrived at 8pm on Mother's Day for my stepmother, that wasn't the issue. They have been in transit too long, she had to cut back all stems and put in water but one of the roses was already moulded and another sheddding it leaves. I have used Bloom and Wild and they have been great so it was disappointing that they weren't up to their usual standard.”

Posted 2 years ago

Good Morning, We are so sorry to hear this, that is truly disappointing! We really want to look into this and put things right for your step-Mother, if you could email us at support@bloomandwild.com with the reference number 3201989 that would be great. Best wishes, Bryony

Posted 2 years ago

“I’ve been the recipient of a couple of letterbox flowers from Bloom and Wild so decided to send some the Hallie bunch to my friend for her birthday. I was so disappointed when she sent me a photo of the flowers. There were less stems than was pictured in the marketing photo and more filler greenery and less flowers. I sent a message to customer services with a photo and no reply yet. Such a shame.”

Posted 2 years ago

“Some of the flowers were nearly dead so It was a disappointment to say the least. I do not think I will use Bloom & Gloom again or recommend to friends.”

Posted 2 years ago

Hi there - thank you for taking the time to leave us a review! I am so sorry your flowers were in a poor state - please feel free to email us at hello@bloomandwild.com and we will help you out! Warmest regards, David at B&W

Posted 2 years ago

“Flowers were fine , really disappointed they were thrown quite a distance over the gate ! Not even placed just launched !”

Posted 2 years ago

Dear Shelley, Thank you for the feedback and this is indeed super disappointing to read! We try and message as clearly as possible to handle our boxes with care but some posties are not so delicate :( I'm glad to hear the flowers were still ok but I have popped a credit note on your account to say sorry about that :) Best wishes, Florie from Bloom & Wild

Posted 2 years ago

“Problems with delivery resulting in the flowers not being there best.”

Posted 2 years ago

Hi Craig, I'm so sorry for what had to happen on this occasion, this is never the experience we'd want for you! Thank you for bringing this to our attention and I can see that you have been in touch with our team and a fresh bouquet has been organised to be sent out via the premium courier option to avoid any similar issues faced by the Royal Mail for the new delivery. I hope that the fresh bunch will be able to be thoroughly enjoyed, and if there's ever anything we can help with please don't hesitate to contact us at hello@bloomandwild.com Best regards, Jamie

Posted 2 years ago

“Very disappointed with the delayed delivery. Over a week passed estimated delivery date. Which clearly isn’t good when they were for a particular occasion. Very happy my order was refunded in a credit however.”

Posted 2 years ago

“Ordering was simple and delivery on time BUT the flowers had a “bad egg” smell to them and unfortunately they barely lasted 3 days … I changed the water daily in the hope that might help but sadly it didn’t. This was my first time ordering from Bloom & Wild although I won’t be ordering again.”

Posted 2 years ago

Good morning, I am so sorry to hear about this incident. It sounds like the narcissi in your bouquet were strong scented so we are so sorry if it was unpleasant. I have sent you an email to try and put things right for you :) Kind regards, Florie

Posted 2 years ago

“I gave instructions to leave flowers outside which you didn’t follow, therefore my ill friend had to go and collect her flowers. Not what I had in mind, wouldn’t order from you again.”

Posted 2 years ago

Dear Mary, we are so sorry to hear that indeed. Receiving our flowers should only be an absolute joy! I have just sent you an email to hopefully put this right to you.

Posted 2 years ago

“Big problem I ordered letterbox Flowers for my sister in law’s birthday and the postman would not deliver them through the letter box ! Then the went back to the post office to cut a long story short they were delivered 4days later and look dead by the pictures she has sent me. They both work so letterbox presents seem a good idea, due to their working hours post office collection wasn’t in there non working hours.”

Posted 2 years ago

“I ordered a pineapple plant for my mother's 63rd birthday. When the plant arrived the head of the plant rolled out of the box. Customer services were fantastic and sent a replacement out. However, that arrived a day late after being promised for next day delivery. Again when it arrived the head of the plant was detached. Personal, I would suggest repacking the pineapple plants. They arrive with cardboard around the head of the plant (Which is very top-heavy). You need to pack around the entirety of the plant and not just the head. 2 pineapple plants down, and I got a full refund. That says it all!!!! Customer services were fantastic they would get 5 stars. The delivery and package get the 2 stars”

Posted 2 years ago

“Initial box bouquet very poor, blooms small and green dry and aged! Tulips still had bulbs attached with no flowers to stalks ! Complained and another box was sent which was better but sadly the moment had passed and the surprise gone”

Posted 2 years ago

Dear Nik, once again we are so sorry about this experience you had with us. We completely understand how disappointing this has been for you so I have just sent you an email to make this right for you. Best wishes, Florie

Posted 2 years ago

“I’ve ordered from B&W before and the flowers were lovely and fresh this order came for my Mums 87th birthday and was a bit disappointed as the flowers were not fresh and looked like they had been sitting for a few days in the package before arriving some of the bulbs were broken and they have not lasted very long at all. It was terribly disheartening since it was for a special occasion and my Mum loves flowers”

Posted 2 years ago

Dear Linda, we are so sorry to hear about this experience, that's certainly not what we wanted, especially given the occasion... I have emailed you so hopefully we can put this right for you and your mum :) Florie from Bloom & Wild

Posted 2 years ago

“Ordered for a friend who was ill and needed cheering up. Flowers were delivered 3 days late and my friend had gotten over her illness. Poor service.”

Posted 2 years ago

Dear Pamela, I am so sorry to hear your blooms were delayed, especially as they were such a lovely get well gift for your friend. I can see from the delivery tracking that the address was marked as inaccessible when they tried to deliver on the chosen date. I'm delighted to hear your friend is feeling better and have popped you over an email so we can try and put this right for you. Best wishes, Laila

Posted 2 years ago

“I was a bit disappointed by my order having spent £60 on “The Blake”. A few stems were already dead and some more were removed the bunch within 2 days of delivery. Have previously use B&W for flowers in ~£30 range and been really happy so was underwhelmed by something costing double the price.”

Posted 2 years ago

Dear Nick, We are so sorry that the Blake bouquet disappointed you on this occasion. She is usually such a beautiful bouquet and it is a shame she has underwhelmed. We do want to ensure that our customers enjoy their blooms so I have emailed you directly to make this right. Warm regards, Crystal

Posted 2 years ago

“Tbh my last few experiences with Bloom and Wild have not been great. Botched delivery and underwhelming flowers reported to me by a few recipients, sorry”

Posted 2 years ago

Dear Caroline, I am so sorry to hear that this has been your recent experience with us. Please don't say sorry, we want to make this right so I have emailed you directly. I hope we can make this right for you. Warm regards, Crystal

Posted 2 years ago

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Bloom & Wild is rated 4.9 based on 82,272 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.