Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,268 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th September 2025

5218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hideously overpriced cheap supermarket grade flowers. Weak stemmed low grade flowers were delivered - two roses had broken stems and two stems of stocks were mouldy.”

Helpful Report

Posted 4 days ago

Hi Alison, Thank you for taking the time to leave us a review, I hope you are having a good day. I'm so sorry to hear that your flowers arrived in this condition. I've just popped you an email directly to hopefully make this up to you appropriately. Hope to speak with you soon. Kind regards, Courteney at Bloom & Wild

Posted 4 days ago

“My friend was really disappointed with the flowers I sent for her birthday - past their best - indeed she described as 'on their way out'. Really disappointed.”

Helpful Report

Posted 1 week ago

“Purchased it because it was our daughter in laws birthday but very very disappointed in the quality of the bouquet - have a picture that she sent us - not at all like the £37 bouquet picture on your web site”

Helpful Report

Posted 1 month ago

Dear Susan, Thank you for taking the time to leave us a review. I'm sad to hear that the flowers you kindly sent to your daughter in law were so disappointing. I sincerely hope the kind sentiment behind them was not lost despite this. Would you kindly email us your delivery postcode and any photos of the blooms to hello@bloomandwild.com so that we can investigate what has happened and put things right appropriately? Kind regards, Courteney at Bloom & Wild

Posted 1 month ago

“The support team insisted that I must send 2 cards with my order. I only wanted to send one single card. The support team was extremely unreasonable and not understanding.”

Helpful Report

Posted 1 month ago

“I ordered flowers, a vase and flower press for my friend’s birthday. I’m in Australia and spent a long time finding the right company to use. The flowers and press have arrived on time today but no vase. They have admitted their mistake but now the vase is coming separately in a day or so. I’ve been offered a £5 credit which is of no use as I won’t use them again. Apparently policy stops them from sending something else as compensation with the vase. This has ruined her birthday surprise. I’m disgusted”

Helpful Report

Posted 1 month ago

Good afternoon Sally, Thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the missing vase in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I can see that we have already been in communication with you and have proceeded to assist you with a credit on top of the £5 you mentioned here. I'd love to see how we could turn this around, so if you're interested, please let me know if it'd be okay to send you a new email. I apologise as I can see that the initial response didn't help reach the resolution you were hoping for. All the best,

Posted 1 month ago

“I ordered a letterbox which should have fit at least partially on the letterbox but they tried to deliver first time and never left a red card. Second time tried again then suggested redelivery but that would have been 3 days flowers unlikely to be fresh and it was exhausting trying to keep up with the delivery apps and options so got a refund”

Helpful Report

Posted 1 month ago

“I was very disappointed with the flowers that were sent to my sister. The noemi bouquet on the website shows 6 roses, 3 stocks and alstroemeria. From looking at the photo my sister sent me of the bouquet that was sent, there are 3 roses 1 stock and no sign of any pink alstroemeria.”

Helpful Report

Posted 2 months ago

Good morning, Thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the disappointment with your Sister's blooms. I completely understand that the blooms were for an important occasion and how frustrating this can be. I'll be in touch shortly via email so that I can make sure we put things right for you. All the best,

Posted 2 months ago

“Thank you”

Helpful Report

Posted 2 months ago

Good morning, thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. I'd love to help put this right, so if possible, could you pop an email to support@bloomandwild.com with your order number so I can look further into the issue here? Hope to hear from you soon! All the best,

Posted 2 months ago

“Ordersed for next day delivery weddding anniversary arrived day after”

Helpful Report

Posted 2 months ago

Good morning William, Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I can see that you have already been in touch but I apologise as I can see that the response didn't help reach the resolution you were hoping for, and that there was some confusion when placing the order's date. Let me know if there's anything else we can help you with. All the best,

Posted 2 months ago

“Flowers were dying when they arrived I was away so got these delivered on our anniversary when I got back a few days later they were shocking my wife said they were like that when they arrived. Ones from a supermarket last longer”

Helpful Report

Posted 3 months ago

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”

Helpful Report

Posted 3 months ago

“Terrible experience. Flowers were extremely delayed by more than a day. Customer service if you can call it that were very unhelpful. Sad as send flowers regularly and was looking for a new company to use. Certainly won’t be returning.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your feedback here. I can see that we've been in touch via email but haven't heard back from you. I understand your frustration with the delayed delivery and the impact it has on this special gift. While our free delivery service typically arrives promptly, I regret that in this instance, it has not met our usual standards. We hope to hear back from you soon so that we're able to help make this right. All the best,

Posted 3 months ago

“Really could not rely on service. When it mattered most, they did not deliver! Literally. There was no indication that flowers could be delivered late. I was left in a very embarrassing situation. If you try and contact them you have an AI response, fobbing you off rather than sorting the problem. IF it is for a special occasion DO NOT USE them.”

Helpful Report

Posted 3 months ago

Hi there, We're so sorry to hear what happened here, this is never what we wanted. Upon checking your order, I can see it was successfully delivered on the selected date at 6.15pm, which is within the delivery window stated at the time of ordering. We're so sorry if this information was uncleared or missed. Please don't hesitate to email our Customer Delight Team at hello@bloomandwild.com if there is anything else we can do to help. Kind regards, Florie at Bloom & Wild

Posted 3 months ago

“Ordered my flowers 10 days before to ensure the order would arrive on time. However was told on the day the delivery were due not going to be there that day. When asked what had happened was told the flowers would be received just as special next day. They were for an anniversary of a love one so they needed to arrive on the day I ordered not the next day. Very disappointed ☹️”

Helpful Report

Posted 3 months ago

“Am following this up but the care home doesn’t have a trace of the flower delivery Please confirm to me the address they were sent to”

Helpful Report

Posted 4 months ago

Hi Anne, Thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I see that you have been in touch and that we're waiting for your reply via email. Please let us know in that thread if we can still help. We hope to hear from you soon,

Posted 4 months ago

“Absolute shambles flowers delivered 2 days late and left my friend thinking id forgot”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you for taking the time to leave your review, though we're so sorry to hear that your delivery arrived much later than expected, especially as it was intended as a thoughtful gift. We would love to make things right and have followed up with an email directly to resolve this. Hope to speak with you soon. Warm regards, Gemma

Posted 4 months ago

“Have had 2 emails in response to my complaint about flowers not being delivered- all advising me of things I should do differently eg you could have opted to have delivery other than by post-all after the event.This is not clear on your web site. In the first email you say Bloom and Wilde are working with Royal Mail about non delivery- is it that your flower boxes are too wide for letter boxes. Your second email focused on my specific day of delivery-I did not request a specific date- but again this is my fault !!! WILL NOT USE BLOOM AND WILD AGAIN”

Helpful Report

Posted 5 months ago

“I paid 40 great British pounds for a big bouquet for my mum as I couldn't be with her this Mother's Day - only a third of it arrived, very disappointed at the false advertising...won't be a returning customer”

Helpful Report

Posted 5 months ago

Hi there, Thank you for taking the time to leave us a review, I hope you had a lovely weekend. I'm sorry to hear that the flowers you so kindly sent for Mother's Day were so disappointing. From the photo, they do look largely as we'd expect on arrival, and I sincerely hope that they have opened up beautifully across the week. If that has not been the case, please don't hesitate to pop us an email to hello@bloomandwild.com with your order details so that our team can help. Kind regards, Courteney at Bloom & Wild

Posted 5 months ago

“Order was not delivered. Despite being assured by an agent that delivery was delayed but would happen on the day i contacted B&W. Despite this assurance and 3 days later still no delivery m.”

Helpful Report

Posted 5 months ago

Dear Dani, Thank you for taking the time to leave us a review, I hope you had a lovely weekend. I'm so sorry to hear that your kind gift was so delayed on its journey through Royal Mail's delivery network. I can see that this has now arrived, and I hope that, despite the delay the kind gift and sentiment behind it can still be enjoyed. Our free delivery services can take an extra day in a small number of cases, but this was far later than we'd expect or find acceptable and we will be sure to raise this with our Operations team for investigation with Royal Mail. If you did need any further assistance on this matter, please don't hesitate to pop us an email to support@bloomandwild.com. Kind regards, Courteney at Bloom & Wild

Posted 5 months ago

“Very poor flowers received by post flowers nearly dead would not recommend”

Helpful Report

Posted 5 months ago

Dear Pamela, thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the dismay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I'd love to help put this right, so if possible could you pop an email to support@bloomandwild.com with your order number or delivery postcode so I can look further into this? All the best,

Posted 5 months ago

Bloom & Wild is rated 4.9 based on 87,268 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.