Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,648 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sorry I did not expect the quantity of the bouquet is small even I choose a large one. And the flowers aren’t happy in the box when the lady open it. We were ordering flowers from bloom and wild before but it wasn’t like this. Just a bit disappointed.”

Helpful Report

Posted 20 hours ago

“You don’t look at my e-mails My Birthday flowers didn’t arrive till 4.30 then were a different bouquet off flowers Her Birthday was nearly over Also got a message from yourself saying they can’t deliver on that day”

Helpful Report

Posted 21 hours ago

“Disappointed and wouldn’t use again. Ordered as a gift for a work colleague and delivered a day late when she wasn’t working. Had to drive to work to pick up flowers and then deliver myself to her house 30 mins away.”

Helpful Report

Posted 2 days ago

“I have always used Bloom and Wild as the flowers are such good quality and last a log time - Shame that the delivery company they use are shockingly bad - still waiting for delivery. Won't be ordering again.”

Helpful Report

Posted 1 week ago

“Flowers arrived a day late.When they did arrive my daughter had to throw some stems away.They were either dead or the heads were broken”

Helpful Report

Posted 1 week ago

“I’m wasn’t happy with my flowers they came to me wilted and half dead I put them in a vase with the food and still the same I contacted your website but they wasn’t bother about after sales so wont be buying again”

Helpful Report

Posted 3 weeks ago

“thank you for offer could you please send the rue and ripple vase i will pay for vase. please send to Dorota as they were a birthday gift from me .thanks for your help you have card details”

Helpful Report

Posted 3 weeks ago

“I have only just had feedback from my friend who I sent the flowers too & this is because although I was advised they were delivered on 13th they were not put in the letterbox but left by the side if the porch so not seen until today , 21st over a week later She has a fairly large letterbox so I do not understand why the box was not posted as advised She does not go out much do to ill health , this has been very distressing for her & I am extremely unhappy ,not to say out of pocket This needs to be taken up with your carriers & I would expect a full refund”

Helpful Report

Posted 3 weeks ago

“Was really disappointed that I couldn't change the delivery date shortly after ordering, and the flowers turned up the day after the chosen delivery date, right at the end of the day - So a complete waste of money unfortunately”

Helpful Report

Posted 4 weeks ago

“Hideously overpriced cheap supermarket grade flowers. Weak stemmed low grade flowers were delivered - two roses had broken stems and two stems of stocks were mouldy.”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you for taking the time to leave us a review, I hope you are having a good day. I'm so sorry to hear that your flowers arrived in this condition. I've just popped you an email directly to hopefully make this up to you appropriately. Hope to speak with you soon. Kind regards, Courteney at Bloom & Wild

Posted 1 month ago

“My friend was really disappointed with the flowers I sent for her birthday - past their best - indeed she described as 'on their way out'. Really disappointed.”

Helpful Report

Posted 1 month ago

“Purchased it because it was our daughter in laws birthday but very very disappointed in the quality of the bouquet - have a picture that she sent us - not at all like the £37 bouquet picture on your web site”

Helpful Report

Posted 2 months ago

Dear Susan, Thank you for taking the time to leave us a review. I'm sad to hear that the flowers you kindly sent to your daughter in law were so disappointing. I sincerely hope the kind sentiment behind them was not lost despite this. Would you kindly email us your delivery postcode and any photos of the blooms to hello@bloomandwild.com so that we can investigate what has happened and put things right appropriately? Kind regards, Courteney at Bloom & Wild

Posted 2 months ago

“The support team insisted that I must send 2 cards with my order. I only wanted to send one single card. The support team was extremely unreasonable and not understanding.”

Helpful Report

Posted 2 months ago

“I ordered flowers, a vase and flower press for my friend’s birthday. I’m in Australia and spent a long time finding the right company to use. The flowers and press have arrived on time today but no vase. They have admitted their mistake but now the vase is coming separately in a day or so. I’ve been offered a £5 credit which is of no use as I won’t use them again. Apparently policy stops them from sending something else as compensation with the vase. This has ruined her birthday surprise. I’m disgusted”

Helpful Report

Posted 2 months ago

Good afternoon Sally, Thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the missing vase in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I can see that we have already been in communication with you and have proceeded to assist you with a credit on top of the £5 you mentioned here. I'd love to see how we could turn this around, so if you're interested, please let me know if it'd be okay to send you a new email. I apologise as I can see that the initial response didn't help reach the resolution you were hoping for. All the best,

Posted 2 months ago

“I ordered a letterbox which should have fit at least partially on the letterbox but they tried to deliver first time and never left a red card. Second time tried again then suggested redelivery but that would have been 3 days flowers unlikely to be fresh and it was exhausting trying to keep up with the delivery apps and options so got a refund”

Helpful Report

Posted 2 months ago

“I was very disappointed with the flowers that were sent to my sister. The noemi bouquet on the website shows 6 roses, 3 stocks and alstroemeria. From looking at the photo my sister sent me of the bouquet that was sent, there are 3 roses 1 stock and no sign of any pink alstroemeria.”

Helpful Report

Posted 3 months ago

Good morning, Thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the disappointment with your Sister's blooms. I completely understand that the blooms were for an important occasion and how frustrating this can be. I'll be in touch shortly via email so that I can make sure we put things right for you. All the best,

Posted 3 months ago

“Thank you”

Helpful Report

Posted 3 months ago

Good morning, thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us. I'd love to help put this right, so if possible, could you pop an email to support@bloomandwild.com with your order number so I can look further into the issue here? Hope to hear from you soon! All the best,

Posted 3 months ago

“Ordersed for next day delivery weddding anniversary arrived day after”

Helpful Report

Posted 3 months ago

Good morning William, Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I can see that you have already been in touch but I apologise as I can see that the response didn't help reach the resolution you were hoping for, and that there was some confusion when placing the order's date. Let me know if there's anything else we can help you with. All the best,

Posted 3 months ago

“Flowers were dying when they arrived I was away so got these delivered on our anniversary when I got back a few days later they were shocking my wife said they were like that when they arrived. Ones from a supermarket last longer”

Helpful Report

Posted 4 months ago

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”

Helpful Report

Posted 4 months ago

Bloom & Wild is rated 4.9 based on 87,648 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.