Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,597 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Disappointed”

Helpful Report

Posted 3 years ago

“Sadly for what I paid the flowers were not great I had expected a larger display When I saw them I was very disappointed I don't think they were worth the amount I have better from yourselves previously”

Helpful Report

Posted 3 years ago

“Flowers arrived today and a bit disappointed as they look as fresh as they do online.”

Helpful Report

Posted 3 years ago

Good morning Sacha, Thank you for taking the time to leave a review, though we are sorry you are disappointed with your flowers. We do send the flowers in bud so they do need 24-48 hours in water to bloom. Our photos online are typically taken on 'day 3' please do email us if you are still disappointed with your flowers tomorrow! Best Wishes, Bryony

Posted 3 years ago

“Bought for my daughter in law as a get well pressie. Saw them 3 days after delivery and was quite disappointed- smelt lovey but a bit spindly and sparse with a piece of greenery already dried up”

Helpful Report

Posted 3 years ago

Hello Margaret, Thank you for your review, we are s sorry to hear that the blooms weren't enjoyed as we would expect! I would love to make this right, I have sent you an email about this. Hopefully we can make this the Bloom & Wild experience we both expect :) Hope to hear back from you soon Warmest wishes Nate

Posted 3 years ago

“The flowers look quite different to the photo”

Helpful Report

Posted 3 years ago

Dear Yvonne, Thank you for taking the time to leave your review - I'm so sorry to hear that the flowers look different to what was ordered. I have popped you over an email to see if we can make things right for you. Best wishes, Sol

Posted 3 years ago

“Delivered on time, I’m disappointed that these roses are so hard to keep alive. I think there isn’t enough soil for the roots and too much moss. I’ve had to repot them already so I can’t really see the value for price.”

Helpful Report

Posted 3 years ago

Hi Jake, Thank you for taking the time to leave your review. I'm so sorry to hear you're rose plant has not lived up to expectations and that you have had to repot them already. Value and customer satisfaction are really I've popped you over an email to try and put this right as we would never want to leave you feeling anything but delighted. Best wishes, Laila

Posted 3 years ago

“I wouldn’t use again for a birthday or marked occasion due to not being delivered on the day. Would have expected a full refund.”

Helpful Report

Posted 3 years ago

Hello Tracy, Thank you for taking the time to review us, I am so sorry that your order didn't arrive on their birthday! Unfortunately, our free delivery can arrive on the second working day, we try to make this as clear as possible but I am so sorry for any upset caused. I can see that we did, as a goodwill gesture then send another gift on us, however, we would love to look into this more with you today, if that would be okay please email me at support@bloomadnwild.com quoting your personal code of 3321773 Hope to hear from you soon Warmest wishes Nate

Posted 3 years ago

“My daughter in law was very disappointed with the bouquet for her birthday. I have ordered from you before and have been very satisfied but not this time. I am trying to send 2 photos but am not very good at that type of thing. The photos are on my phone but I can't seem to be able to send them”

Helpful Report

Posted 3 years ago

Hello there Nuala, Thank you for taking the time to review us, I am so sorry to hear that the gift wasn't enjoyed as expected, it is never what we want! I would love to make this the Bloom & Wild experience we would expect, if that would be okay? I have sent you an email, I hope to hear from you soon Warmest wishes Nate

Posted 3 years ago

“I ordered a next day delivery for my sister who is undergoing chemotherapy and is very poorly. They didn’t arrive until the following day (not as advertised) and were really tired and wilted . They are now completely dead . I’m very disappointed and won’t be ordering again .”

Helpful Report

Posted 3 years ago

Good morning Beverley, We are really sorry to hear this, according to our system they arrived on the correct date but we really want to see what has happened and put things right for you and your sister so we have emailed you directly! Best Wishes, Bryony

Posted 3 years ago

“Disappointed in the flowers I sent to my parents. I use bloom and wild very often and have always loved their flower arrangements but unfortunately this bouquet was very small and the flowers were poor. Definitely not worth the money I paid.”

Helpful Report

Posted 3 years ago

Good afternoon Abbie, Thank you for taking the time to leave your review, though I am really sorry to hear this! I have emailed you directly, and I hope we can fully rectify the situation for you. I look forward to hearing from you Warmest regards, Sol

Posted 3 years ago

“Very disappointed. I bought these flowers for my brother and sister in law for their 60th wedding anniversary. They were put in water as soon as they arrived and by the next day three flowers had died. They had received three bouquets from friends and mine was the worst.”

Helpful Report

Posted 3 years ago

Good morning Judy, Thank you for taking the time to leave your review, though I am really sorry to hear this! We have emailed you directly so we can look into this and put things right for you and your brother and Sister in law! Best Wishes, Bryony

Posted 3 years ago

“Flowers looked very wilted”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your review, though I am really sorry to hear this! Please can you email us at support@bloomandwild.com with a photo of the flowers and reference number 3310603 so we can take a look into this? Best Wishes, Bryony

Posted 3 years ago

“Please see pictures attached. I ordered flowers for my friend who’s mum sadly died. The flowers that arrived were nothing like what I’d ordered and I was very disappointed”

Helpful Report

Posted 3 years ago

Hi Carolyn, Thank you for leaving us a review. I am so sorry about the experience with the flowers! I have emailed you directly, and I hope we can rectify the situation for you. I look forward to hearing from you Warmest regards Sol

Posted 3 years ago

“I am sorry to write this but I sent the Frankie Bouquet which is not cheap , but I really wanted special flowers for someone that is suffering right now. I have a photo of the flowers on your website that I ordered and a photo of the flowers my dear friend received . I have to say I was really really disappointed . Your reviews looked really good on your site , and as I am a visiter from New Zealand I trusted the comments . Please make sure this doesn't happen to anyone else . Regards Glenys”

Helpful Report

Posted 3 years ago

Hi there Glenys, thank you for leaving us a review. I am so sorry for the disappointment caused here! I have emailed you directly, and I hope we can fully rectify the situation for you. I look forward to hearing from you Warmest regards David

Posted 3 years ago

“I was recommended this website by colleagues, who have bought from B&W before. The item arrived in good time and safely packaged, so as not to damage the flowers. Obviously the market price of flowers has increased, but we were quite disappointed when they arrived. The arrangement was pretty, but rather smaller than expected from the images online. We all agreed that, for the price, it seemed poor value.”

Helpful Report

Posted 3 years ago

Hello There, Thank you for taking the time to review us, I am so sorry to hear the design was not to your liking! I would love to improve your Bloom & Wild experience to what we would both expect, I have sent you an email and hope to hear from you soon :) Warmest wishes and thank you again Nate

Posted 3 years ago

“Ordered flowers for Mother in Law who lives 400 miles away. She said they arrived tied looking but having received Bloom & Wild myself for Mother's Day for the 1st time; I said that she should wait a day or two for them to bloom properly. However' I rang her a few days after and she said nothing and when prompted didn't commit to giving me a review. This told me a lot that she was disappointed. I wish I was able to see them and take a picture but I know she didn't want to disappoint me/”

Helpful Report

Posted 3 years ago

Hello Andrew, Thank you for taking the time to review us. I am so sorry to hear that your blooms didn't creat joy for your mother! We always expect our blooms to perk up and bloom once thy arrive with our lovely customers and recipients! I am so sorry that this has happened and it has affected your mother's enjoyment. I would love to look into what has happened here and I would greatly appreciate the opportunity to create the Bloom & Wild experience we would expect. If that would be okay please email me at support@bloomandwild.com quoting your personal number of #3292600 Hope to hear from you soon Warmest wishes Nate

Posted 3 years ago

“shame as every delivery until now had been amazing, but this time one of the stems was broken. Just a tad disappointed as it was for my 28th Anniversary.”

Helpful Report

Posted 3 years ago

Hi there, I'm so sorry to hear that one of your blooms arrived damaged - this is not what we would want for any of our customers. We'd love to put this right for you if possible. Please drop us an email at hello@bloomandwild.com quoting ticket 3290657 so I or one of my colleagues can find a solution that works for you. Warmest wishes Nate

Posted 3 years ago

“My recent experience of Bloom & Wild was very frustrating because the site would not accept the two addresses I wanted to send flowers to. I had to use Customer Service which whilst very helpful, resulted in a very muddled message accompanying my flowers. The flowers I received from my daughter recently contained some poor specimens, and sadly , the Antirrhinums never opened. Previously the flowers have been very good.”

Helpful Report

Posted 3 years ago

Hi there Christine - I am so sorry about the poor time you've had with our service so far. Just to let you know, I've emailed you directly to try and rectify this situation for you. I look forward to hearing from you! Warmest regards - David at Bloom & Wild

Posted 3 years ago

“Quite disappointed by the peonies which opened nicely, but all the petals on 2 of the 3 were brown and dead-looking, (unable to upload photos) though all instructions were followed when they arrived. All other stems were fine, but not the usually beautiful display we have previously had”

Helpful Report

Posted 3 years ago

Hi there, thank you for taking the time to leave your review. I am really sorry to hear this. I have sent you an e-mail so we can best resolve this with you. Our apologies again

Posted 3 years ago

“Delivered a day later than advised, although free delivery is not a guaranteed date. Arrived in a poor state, gasping for water! Put them in a vase quickly and they did perk up eventually but even now they do not look brilliant, dropping leaves still. I will not be buying these letterbox flowers again, disappointed.”

Helpful Report

Posted 3 years ago

Hi there - Thank you for leaving us a review. I am terribly sorry for the poor experience you've had so far! I have emailed you directly to try and fully rectify this situation for you. I look forward to hearing from you, warmest regards, David

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 87,597 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.