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Bloom & Wild Reviews

4.9 Rating 82,050 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,050 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 28th April 2024

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4972

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered flowers for Mother in Law who lives 400 miles away. She said they arrived tied looking but having received Bloom & Wild myself for Mother's Day for the 1st time; I said that she should wait a day or two for them to bloom properly. However' I rang her a few days after and she said nothing and when prompted didn't commit to giving me a review. This told me a lot that she was disappointed. I wish I was able to see them and take a picture but I know she didn't want to disappoint me/”

Posted 1 year ago

Hello Andrew, Thank you for taking the time to review us. I am so sorry to hear that your blooms didn't creat joy for your mother! We always expect our blooms to perk up and bloom once thy arrive with our lovely customers and recipients! I am so sorry that this has happened and it has affected your mother's enjoyment. I would love to look into what has happened here and I would greatly appreciate the opportunity to create the Bloom & Wild experience we would expect. If that would be okay please email me at support@bloomandwild.com quoting your personal number of #3292600 Hope to hear from you soon Warmest wishes Nate

Posted 1 year ago

“shame as every delivery until now had been amazing, but this time one of the stems was broken. Just a tad disappointed as it was for my 28th Anniversary.”

Posted 1 year ago

Hi there, I'm so sorry to hear that one of your blooms arrived damaged - this is not what we would want for any of our customers. We'd love to put this right for you if possible. Please drop us an email at hello@bloomandwild.com quoting ticket 3290657 so I or one of my colleagues can find a solution that works for you. Warmest wishes Nate

Posted 1 year ago

“My recent experience of Bloom & Wild was very frustrating because the site would not accept the two addresses I wanted to send flowers to. I had to use Customer Service which whilst very helpful, resulted in a very muddled message accompanying my flowers. The flowers I received from my daughter recently contained some poor specimens, and sadly , the Antirrhinums never opened. Previously the flowers have been very good.”

Posted 1 year ago

Hi there Christine - I am so sorry about the poor time you've had with our service so far. Just to let you know, I've emailed you directly to try and rectify this situation for you. I look forward to hearing from you! Warmest regards - David at Bloom & Wild

Posted 1 year ago

“Quite disappointed by the peonies which opened nicely, but all the petals on 2 of the 3 were brown and dead-looking, (unable to upload photos) though all instructions were followed when they arrived. All other stems were fine, but not the usually beautiful display we have previously had”

Posted 1 year ago

Hi there, thank you for taking the time to leave your review. I am really sorry to hear this. I have sent you an e-mail so we can best resolve this with you. Our apologies again

Posted 1 year ago

“Delivered a day later than advised, although free delivery is not a guaranteed date. Arrived in a poor state, gasping for water! Put them in a vase quickly and they did perk up eventually but even now they do not look brilliant, dropping leaves still. I will not be buying these letterbox flowers again, disappointed.”

Posted 1 year ago

Hi there - Thank you for leaving us a review. I am terribly sorry for the poor experience you've had so far! I have emailed you directly to try and fully rectify this situation for you. I look forward to hearing from you, warmest regards, David

Posted 1 year ago

“I have used Bloom and Wild a few times before,but this is the first time someone has sent me a picture of the flowers they received and I am unimpressed and won't be using or recommending again. The flowers were sparse and wilted and look nothing like the picture. The process to order and delivery is quick and easy though.”

Posted 1 year ago

Hi there Stacey - thank you for leaving us a review. I am so sorry about the poor quality flowers your recipient received - I have emailed you directly so we can try and fully rectify this situation for you. I look forward to hearing from you! Warmest regards, David

Posted 1 year ago

“Hi Kirsty, I was very happy with my last order, but the one previous that I sent for Mother’s Day was very disappointing and nothing like what I had ordered. I put in a complaint at the time and answered the review sent to me after but I have heard nothing yet. Thanks, Anne”

Posted 1 year ago

Hi there Anne - Thank you for leaving us a review. I am terribly sorry for the poor experience you've had so far! I have emailed you directly to try and fully rectify this situation for you. I look forward to hearing from you, warmest regards, David

Posted 1 year ago

“Poor. Value”

Posted 1 year ago

Good Morning Terry, Thank you so much for taking the time out to review us, so sorry to hear that the blooms didn't bring joy as we would always want and expect! I have sent you an email about it and hopefully, we can get this to the Bloom & Wild experience we expect our lovely customers to enjoy. Hope to hear back from you soon, have a lovely day! Nate

Posted 1 year ago

“Ordered the friendship rose. Followed instructions but the plant started to die as there wasn’t any drainage and the pot was small. The fabric became dirty and discoloured form the soil. Had to move to a different pot at excess cost to myself, hoping the plant will survive but not looking good.”

Posted 2 years ago

Hi there Thank you for leaving us a review - I am so sorry your Friendship Rose is in such poor condition. If you could email us at hello@bloomandwild.com and quote the reference number 3249724, we will do our very best to rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“The flowers were very nice but the next day delivery service failed which has lost my trust in Bloom & Wild ability to deliver that service so I will probably go somewhere else if the delivery dates are important.”

Posted 2 years ago

Hi there Eugen, thank you for taking the time to leave us a review. I am so sorry that our delivery partners didn't provide the best possible service for you on this occasion. I have emailed you directly so we can properly rectify the situation! I look forward to hearing back from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“Great variety of products to choose from. Flowers that i sent my mother for mothers day however were dissapointing. Lilys never opened and she followed all the guidance. Just had some delivered for my grandmother, so lets hope these do bloom.”

Posted 2 years ago

We're so sorry to hear that these Lilies never bloomed. We will reach out to you right away via email to try and get this put right.

Posted 2 years ago

“I have used your company a few times and always been satisfied. I wanted to send a rose to a very dear friend. I picked the item and was advised that I could have a delivery on Saturday 16th. That was perfect, and then when I went to pay there was £6 delivery. When I queried this via the chat room I was told that it was because I wanted the Saturday delivery. I really don't think that it was made very clear and the chat room wasn't particularly helpful. The rose arrived and apparently it's lovely. I would certainly think again before using your company and be very wary of your delivery prices”

Posted 2 years ago

Hi Peggy, We are really sorry for any disappointment caused, we have emailed you directly so we can discuss this a bit further for you. Best Wishes, Bryony

Posted 2 years ago

“MY DELIVERY DIDN'T ARRIVED ON TIME AND THE POST OFFICE WAS BLAMED. HAVE ALSO BEEN BOMBARDED WITH EMAILS EVER SINCE MAKING THIS ORDER. THE RECIPIENT DID SAY THE FLOWERS WERE NICE.”

Posted 2 years ago

Dear Leigh-Anne, Thank you for taking the time to leave us a review and I am so sorry for any disappointment caused. I hope you can trust us again in future and enjoy the credit note that was added to your account as a token of our sincere apologies. I have also changed your marketing preferences so you receive fewer emails from us :) Kind regards, Florie from Bloom & Wild

Posted 2 years ago

“I sent flowers to my daughter in law and they were beautiful. However this week I received some from my sister and they were disappointing the roses didn't really open and the bouquet was a little sad. Not up to your usual standard hopefully this was a one off. They were sent from Anna Johnson”

Posted 2 years ago

Hi Maureen. Thank you for taking the time to leave your review. I am really sorry to hear this! Please could you pop us an e-mail over to support@bloomandwild.com with the reference 3229761 so we can make this up to you? Our apologies again.

Posted 2 years ago

“Hi Had some flowers from you for Mothering Sunday which was a lovely surprise from my daughter , whilst I was staying with her but when I opened the flowers all the flower food was open and all over the flowers I was disappointed for my daughter aswell as myself.”

Posted 2 years ago

Hi there, Thank you for taking the time to share your recent experience with us - we're ever so sorry to hear that the flowers were spoiled by the flower food leaking over the blooms. As we'd love to sort this out for you, so could you please send us an email at support@bloomandwild.com with the reference number 3223003 Best wishes, Zac

Posted 2 years ago

“My flowers arrived on the 24th March 2002 from my son for mother's Day on the 27th March. I followed everything that the care pack suggested, feed again at day three, keep cutting stems and change water regularly, they were not placed in the sun or near a radiater. On the 30th March they were dead. I expect expensive to last longer than 7 days. So they really do not last longer. When I buy myself flowers from Asda or Aldi, with one feed enclosed, they last 2 weeks, I have told my son not too buy from you again, but as my birthday is this week, I regret that he may of. He has also been told that your flowers don't last, after he had placed an order for Mother's day. As you advertise on Facebook, I tried leaving a review on there, but it was blocked. So why advertise on ther sites if you have not given permission to receive ALL reviews. How do you improve ?”

Posted 2 years ago

Hello Joanne Thank you for taking the time to share your recent experience with us - we're ever so sorry to hear that the flowers only last three days! Our flowers should be enjoyed for 7 days (sometimes even longer) so we're very sorry to hear that's not been the case this time. We're also sorry to hear that you've not been able to post a review on Facebook. As we'd love to sort this out for you, one of our Customer Delight team will be in touch via email shortly. Best wishes, Gemma

Posted 2 years ago

“Disappointing. A precious gift for Mother's Day left my children disappointed. Limited flowers, uncoordinated colour scheme, failed to revive properly, lasted very few days despite following enclosed instructions. Would use other companies before using this company again sadly.”

Posted 2 years ago

Dear Sally, Thank you for taking the time to leave your review, however, I am so sorry to hear about this. That is really disappointing and we really want to put things right for you so we have emailed you directly. I look forward to hearing from you. Best, Sol

Posted 2 years ago

“Bought some flowers for my mums birthday. They arrived on time but were not as well packaged as the last set I ordered. The flowers didn’t look great- not the in bloom you’d expect- they look like have shrivelled up already. The roses in particular look bad … really overshadowed the gift.”

Posted 2 years ago

Thank you for taking the time to leave your review, we are really sorry to hear this! Please can you email us at support@bloomandwild.com with the reference number 3217332 so we can look into this for you, and put it right? Best, Sol

Posted 2 years ago

“Was quite disappointed, I ordered them for my mum and she said that they arrived and looked squashed, wilted and also broken. Not what I thought they would be like compared to the pictures on the website.”

Posted 2 years ago

Good morning Whitney, Thank you for taking the time to leave your review, though I am so sorry that the flowers are so disappointing, we certainly want to put this right for you and your Mother so we have contacted you directly. I look forward to hearing from you. Best wishes, Bryony

Posted 2 years ago

“The delivery of these flowers failed. The delivery person did not ring my Mum’s doorbell (she was in at the time, so v annoying) but just put a note through her door to say she needed to collect a parcel. I had even included an instruction to leave flowers with her neighbour if she wasn’t home. The sorting office wasn’t open until the next day. When she got the flowers, some had already died. Some revived with water but not all. This was a real shame. I couldn’t afford the extra £5 for courier delivery and didn’t need delivery to be fast. I was very disappointed that standard delivery was so poor and caused Mum stress.”

Posted 2 years ago

Good morning Sarah, Thank you for taking the time to leave your review, however I am so sorry to hear this! That is really disappointing and we really want to put things right for oyu so we have emailed you directly. I look forward to hearing from you. Best Wishes, Bryony

Posted 2 years ago

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Bloom & Wild is rated 4.9 based on 82,050 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.