Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,597 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered 13th & was despatched/on its way that day & due to be delivered by 9am 14th, heard nothing & then not delivered til 16th! Was worried about state of FRESH flowers being in transit for 4days! My friend said they were lovely but she was probably being polite! So won't be using this service again! Very disappointed.”

Helpful Report

Posted 2 years ago

Hi there Julie - thank you so much for leaving us a review. I am so sorry about the disappointment caused. I have emailed you directly to try and rectify this fully for you! I look forward to your response, warmest regards, David at Bloom & Wild

Posted 2 years ago

“A little bit disappointed with the flowers delivered to my mum for mothers day this morning. With the price paid I thought it would be special and a beautiful surprise but unfortunately the flowers were a bit lifeless and dried out when they arrived. Worried about the ones that I also ordered to be delivered to my partners mum today as I assume they will be the same!”

Helpful Report

Posted 2 years ago

Hi Cherry. Thank you so much for your review. We're so deeply sorry to hear you're disappointed with your blooms and understand this must be really upsetting, especially given the occasion! We do send all of our blooms in bud so they last longer, giving you, or your lucky recipient, plenty of time to enjoy their beauty! Due to this, and how they are packaged, we'd completely expect them to look a little 'sleepy' or flat upon arrival. However once the stems have been cut (as per our handy guide) and placed in water for 24 - 48 hours, you should see your blooms burst to life and look as lovely as you'd expect. But, with that being said, we do still want our blooms to bring immediate joy and would like to make sure everything is as it should be with your bouquet. Could you please send an email to support@bloomandwild.com, referencing case number 3676602 and providing photos if possible, so we're able to look into the matter and assist you further. We hope to hear from you soon! All the best, Erin at Bloom & Wild

Posted 2 years ago

“Not really happy with the amount of flowers that was delivered for my mum on mother's day. Very disappointed 😞 Link isn't working so I cannot add an image of the flowers.”

Helpful Report

Posted 2 years ago

Hi Melissa. Thank you so much for getting in touch and bringing this to our attention. We're really sorry to hear you've been disappointed with your blooms and understand this must be super upsetting, especially as they were a gift for Mother's Day. We never want our customer to be left feeling let down and would love to make it up to you and your mum. We've given you an email in order to put things right and hope to hear from you soon. Warmest wishes, Erin at Bloom & Wild

Posted 2 years ago

“I have been dealing with Bloom & Wild for some Years and have always been very pleased with everything You have done until this time when The Bouquet I ordered for 9th March was not delivered until the afternoon of the 12th March with the Bouquet in very poor condition and no Gift Card. Your Company has responded very well to My Complaint and with great courtesy which I appreciate. So, If Only Your Company can be persuaded to send Me regular Offers and other publicity By E-mail, I shall be completely content”

Helpful Report

Posted 2 years ago

Hi Robert, thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your latest bouquet arrived late and in less than perfect condition. This definitely isn't up to our usual high standards and we're ever so sorry for the disappointment and inconvenience caused. Whilst we're so happy to hear we've been able to resolve the complaint and make things right, we do always want our customers to be completely content and can absolutely help ensure you're subscribed to our marketing emails - hearing of all the latest news and offers here at Bloom & Wild. I've popped you over an email about this and hope to hear from you soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Delivery as expected (my error - thought I'd selected Mother's Day but on checking, I hadn't). Small and sad looking bouquet. Both my Mother and I were quite disappointed. Won't order again, will stick to local florists.”

Helpful Report

Posted 2 years ago

Hi there Kris Thank you so much for your review - I am so sorry that the bouquet was disappointing. I have emailed you directly so we can fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“I was rather disappointed in my ‘Yui’ bouquet. I ordered two bouquets - one for mother (who’s flowers looked exactly like the picture) and one for me. My bouquet didn’t have the butterfly carnations - they were substituted out for a carnation that looked virtually identical to the large carnations, just smaller and exactly the same colour, making the bouquet look really flat and boring. In my opinion the butterfly carnations where what made that bouquet look so special. As I said, disappointed!!”

Helpful Report

Posted 2 years ago

Good morning Catherine, thank you for your review. From time to time we do need to make substitutions to the original design that you see photographed on the website, however I am truly so sorry for the disappointment caused. I will ensure that your feedback is passed over to our Flower Studio. I have popped you an email as we absolutely want to make this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“The delivery arrived today 4 days after their due date and certainly not in the usual condition that I expect from Bloom and Wild. The flowers are wilted and with one that fell off as soon as we put it in the vase. Bloom and Wild did commit to their full voucher as the delivery wasn't within 2 days of its due date.”

Helpful Report

Posted 2 years ago

Good morning Philip, thank you for your review. I am so sorry to see that the blooms arrived 4 days later than expected. This is so disappointing to hear and certainly not the delivery experience that we strive for, I am truly so sorry. I have popped you an email as we absolutely want to make this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“Used them twice now and twice the delivery has not been made on the confirmed date.”

Helpful Report

Posted 2 years ago

Hi there, We are so sorry to hear this! As stated on our website, Royal Mail is a free delivery service and is not guaranteed for the selected date. When flowers have to arrive on a specific occasion, we always recommend paying a bit extra by selecting DPD. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“The flowers aren't worth the money paid. I could have gotten better in the supermarket at a fraction of the price to be quite honest. Very small bunch, also delivered a day early and nobody was home so sat for a day without being seen too. Very disappointed.”

Helpful Report

Posted 2 years ago

Hi there Samantha - thank you so much for your review. I'm so sorry for the disappointment caused here. I just wanted to let you know that I have emailed you directly, and hopefully we can fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“I expected a great deal more. I am comparing price, presentation and quantity against Interflora. My bunch from Bloom & Wild arrived asleep, your not going to get an immediate wow as they do need a couple of days to wake up. I counted 9 main flowers with quite a bit of 'padding'. I paid approx £31 which included a 25% reduction (so circa £40). A bunch from Interflora is much better stated for the price. I'm sorry but a regular bunch from my local garage would not of been far off the comparison. Although my Wife was pleased She was being kind. I shall not be quick to purchase again as the bunch was worth no more than £10. Disappointed”

Helpful Report

Posted 2 years ago

Hi Stewart. Thank you so much for taking the time to leave a review and share your feedback with us. We're really sorry to hear you were disappointed with your blooms. Of course, we only ever want to spread joy and delight with our beautiful bouquets and are so sorry if this was not your experience. We'd love to make things right and have since sent you an email. We hope to hear back from you soon and get the matter happily resolved for you. Best wishes, Erin at Bloom & Wild

Posted 2 years ago

“I’ve been using Bloom & Wild for over a year, including a subscription last year. I recently ordered a bouquet for my wife’s Valentine’s Day present, paying an additional fee for delivery on the day. There was no communication from B&W on the day but through tracking discovered the delivery by DPD was delayed until the 15th. Obviously this was very disappointing. The flowers were lovely as always but as a customer I’m surprised there has been no communication to notify of the delay or then even an apology for the delay. I understand the error was likely on behalf of DPD but regardless I don’t feel I should pay for a service that was not delivered.”

Helpful Report

Posted 2 years ago

Hi Liam, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear delivery was delayed and your flowers weren't received on the special day. We understand this must have been super disappointing, as it was both a Valentine's Day gift for your wife and you'd paid extra to ensure delivery. Of course, we always want our orders to arrive on time and with the utmost delight and would love to make things right. We've sent over an email to get this resolved for you and hope to hear back soon. Best wishes, Erin at Bloom & Wild

Posted 2 years ago

“Second time I have used unfortunatelythe valentines gift was not as nice as expected broken stems etc”

Helpful Report

Posted 2 years ago

Hi Adrian, thank you so much for taking the time to share your recent experience with us. We're so incredibly sorry to hear your Valentine's gift wasn't quite as lovely as you had hoped, with many stems having been broken. This is definitely not how we intended your blooms to arrive and we would love to make things right. We'd popped you over an email so we may help and find a happy resolution for you. We hope to hear from you soon. Best wishes, Erin at Bloom & Wild

Posted 2 years ago

“Considering it was supposed to be a large bunch I was very disappointed. The flowers were not help in place properly and pushed up against the box so now some of the roses and peonies look pressed. Only reason I've given 2 stars instead of 1 is due to it being delivered promptly.”

Helpful Report

Posted 2 years ago

Hi there John-Paul - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“Unfortunately the flowers I ordered for my friend's birthday arrived late expected date Thursday arrived Saturday.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave a review and share your experience with us. We're so incredibly sorry to hear that your blooms arrived later than expected and missed your friend's Birthday. Of course, we understand this must have been really disappointing and would love to make it up to you both. We've sent you an email in order to put things right and hope to hear back from you soon. Best wishes, Erin at Bloom & Wild.

Posted 2 years ago

“Some of the flowers on my first order dropped petals after 2 days and now after 5 days some of the branches have no petals on them.”

Helpful Report

Posted 2 years ago

Hello Holly, thank you for your review. I am so sorry to hear that some of the blooms have not lasted as we would've expected, this is definitely disappointing to hear and certainly not the quality that we would expect. We would love the chance to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“DISAPPOINTING The flowers came in good time and as expected were in bud. HOWEVER, they never fully opened and in all honesty were VERY poor value for money as contained more foliage thank actual flowers! I'll stick to using Next flowers in future. I emailed Bloom and Wild about this but never received a reply.”

Helpful Report

Posted 2 years ago

Hello Joanne, thank you for taking the time to leave a review. My sincerest apologies that the blooms did not open as they should have done. Please pop us an email to support@bloomandwild.com and we will make this right for you

Posted 2 years ago

“I ordered flowers to be delivered to a dear friend & although I got the e-mail to say they had been delivered on 30th November, I checked with my friend today (5th December) & she says she never received them? Can you please check this out for more, i’m really disappointed as these were ordered and requested to be delivered for 30th November in memory of my friends dads’ death anniversary. Order no: 768396052 Would kindly appreciate a reply back to this review. From a Not very happy customer.”

Helpful Report

Posted 2 years ago

Hello Kam, thank you for your review. I am so sorry to hear that the very thoughtfully selected blooms have not been received, this is definitely disappointing to hear and certainly not what we would expect from our premium couriers. We would love the chance to make this right so I have just popped you an email. Hope to hear from you soon, Grace

Posted 2 years ago

“I love the look of the Bloom & Wild products and the concept and historically have always been pleased with my orders. My last two orders have sadly been of disappointing quality, though the ordering process is very user-friendly. My most recent purchase was a pre-made Christmas wreath. It was extremely expensive, even with a discount and it was so very disappointing when it arrived and saw it in real life. The wreath itself had beautiful foliage and was a standard size. The oranges, pine cones etc are just glued on and when I removed the wreath from the box one orange, an orange slice, a pine cone and two of the dried flowers immediately fell off. The glue on the adornments is visible, which a visitor to the house commented on. It is stringy and more adornments are hanging on by a thread and in need of repair. To be honest, for £80 I would expect a real quality showstopper. This is not it. I would reluctantly have to say that I wouldn’t recommend Bloom & Wild at this time. As a side note, the delivery didn’t arrive on time but I believe this was not the fault of Bloom & Wild but rather the postal service. I have always found Bloom & Wild to be very reliable regarding delivery in the past.”

Helpful Report

Posted 2 years ago

Hi there Rebecca Thank you so much for your review - I'm so sorry the wreath was disappointing for you! I have emailed you directly, and I hope we can rectify this situation together. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“As far as I'm aware, my friend Jann has not received the flowers I ordered yet for her birthday. I presume this is due to postal strikes!!”

Helpful Report

Posted 2 years ago

Hi Vivien, Oh no! This doesn't sound right since Saturday... Please send us a message at hello@bloomandwild.com and our lovely team will happily take a look for you. So sorry about this Vivien. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“I have used Bloom & Wild for a very long time now and have always been impressed with the price and quality. This is the first time I’ve been slightly disappointed. The November Pick was ordered as a gift. The delivery was a day late, which although has lucky never happened to me before, is understandable. However, not only were there only 16 of 18 stems, there was no protective netting on any of the individual flower heads so a couple of petals were lost, and there was no Alstroemeria as the description states.”

Helpful Report

Posted 2 years ago

Hello there, We're so sorry to hear that your recent experience with us has been disappointing - this is never what we want to hear from our lovely customers! Could you please send us an email at support@bloomandwild.com, quoting number 3505641, and with a couple of pictures of the flowers (only if possible!) so we can put this right for you? Kind regards, Florie at Bloom & Wild

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 87,597 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.