Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,597 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately the flowers were 2 days late so not in a good condition.”

Helpful Report

Posted 2 years ago

Hi there, I'm so sorry to hear that your delivery arrived late! The flowers should still be able to revive beautifully after a good trim and a drink but please don't hesitate to contact our Customer Delight team (hello@bloomandwild.com) so we can give you some tips, or replace if the flowers are too tired. We're always here to help! Florie at Bloom & Wild

Posted 2 years ago

“Very disappointed as they did take about 2 & 1/2 days to arrive in the end, so we' are gutted that the Peonies didn't survive .( the main reason we ordered them was for the Peonies)”

Helpful Report

Posted 2 years ago

Hi Patsy. Thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear your blooms arrived late and in less-than-perfect condition. Of course, this is definitely not what we want for our wonderful customers and we'd really love to make it up to you. We've since popped you over an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Well, the photo says it all really.”

Helpful Report

Posted 2 years ago

Hi there John - thank you for leaving us a review. I am so sorry you've received such a poor quality bouquet - I have emailed you directly so we can put this right for you as soon as possible! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“I have just received my final bouquet from a sixth month package, which was a leaving gift for my retirement from work. As a regular customer of bloom and wild I requested the gift when asked what I would like to remember my colleagues. I have been very disappointed with each delivery. Out of the six months paid for there was very little variation in the flowers delivered. In fact I think I've only had two types of bouquet and the bouquets have been sparse. Really not the standard I usually get from bloom and wild and I certainly would not recommend a purchase of a monthly bouquet again. I'm really disappointed as I was so excited about a monthly delivery of beautiful flowers.”

Helpful Report

Posted 2 years ago

Hi there Karen - thank you so much for leaving us a review. I am so sorry your subscription was so disappointing! That sounds like the exact opposite of the experience we want our customers to have. If you can email us at hello@bloomandwild.com with your delivery postcode that'd be amazing, and our team will have a look into what's happened here! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“Disappointed. Nothing like the photo.”

Helpful Report

Posted 2 years ago

Hi Tracey. Thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear you've been disappointed with your blooms. This is definitely not what we want and we'd really love to make it up to you. We've since popped you over an email in the hopes of putting things right and look forward to hearing back from you soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“I ordered a bouquet including peonies and they arrived the next day as advertised. The peonies arrived in bud but once they opened they were truly spectacular. However, it was very disappointing on the morning of the third day to find all the peonies as a pile of petals on the floor. All the other flowers in the bouquets (roses) are still in bloom after six days. So very beautiful but also very short lived for £30”

Helpful Report

Posted 2 years ago

Hi Mark. Thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear your peonies did not last as long as expected and understand this must be so deeply disappointing, especially as they were such a kind and heartfelt gift. Of course, this is definitely not up to our usual high standards, or the condition we want our flowers in after only a few days, and we'd love to make it up to you. We've popped you an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Delivery and ordering were fine. However I am disappointed with the flowers. My son has sent me a photo. We have waited for them to bloom, but they look rather sad, not bright at all.”

Helpful Report

Posted 2 years ago

Hi there Sue - thank you so much for taking the time to leave us a review. I am so sorry about the disappointment caused here - I have emailed you directly this morning so I can fully rectify this for you. I look forward to hearing from you! Warmest regards, David at Bloom & Wild

Posted 2 years ago

“Good order process and delivery, very disappointing product”

Helpful Report

Posted 2 years ago

Hi Tony, thanks for taking the time to leave your review. I'm sorry to hear your blooms did not live up to expectations. Please could you pop us an e-mail to support@bloomandwild.com with the reference 3776479 so we can take a look into this for you? George

Posted 2 years ago

“I have used Bloom & Wild on a few occasions and we had delivery issues most of the time, when we got flowers on time we're fab but I can't rely on you to get items there in time, a couple of times the flowers have been poor. Its a shame as delivery not always your fault!”

Helpful Report

Posted 2 years ago

Hi Roger. Thank you so much for taking the time to leave a review and share your feedback with us. We're so incredibly sorry to hear you've been disappointed with our delivery service. Of course, we want everything to be the very best it can be here at Bloom & Wild and will absolutely be raising this with our Operations Team. We'd love to make it up to you as well and show you just how brilliant our service should be. We've since popped you an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Poor quality flowers, replacements were requested and delivered next day.”

Helpful Report

Posted 2 years ago

Hi there Paul - Thank you so much for leaving a review. I am so sorry you received poor quality flowers initially - I hope the replacement was much better quality for you? I have emailed you directly just to follow up about this and make sure everything went ok! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“Had flowers delivered for a special birthday there was a problem with some stems -very impressed with response and quick replacement flowers Thank you”

Helpful Report

Posted 2 years ago

“Delivery was 2 days late, the flowers were in an atrocious state - not just the usual sad and limp that recovers with a day in water. Eucalyptus with only 2 leaves, roses with brown petals...”

Helpful Report

Posted 2 years ago

Hello Kristie, I'm so sorry to see that your flowers arrived late and this impacted their quality. I have just sent you an email as I would love to put this right for you and apologise for this delivery. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Were not delivered on day requested, arrived A day late, although received a full refund it was for my mothers birthday so really disappointing”

Helpful Report

Posted 2 years ago

Hi Graham. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your order arrived later than anticipated and understand this must have been deeply disappointing, especially as the blooms were such an important and heartfelt gift for your mother's Birthday. Of course, this is definitely not the stellar service we aim to provide and we'd love to make it up to you fully. We've popped you over an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Ordering was straight forward. The picture of the flowers on site however not what got delivered. I paid £33 and the picture my Ant sent was in my opinion not £33 worth of money. Sorry”

Helpful Report

Posted 2 years ago

Hello Lisa, I'm so sorry to read your disappointment with our flowers. I have just sent you an email so hopefully you can send us some pictures and we can make this up to you. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“I ordered the flowers to show my sympathy to a friend on Thursday, it’s Tuesday and they still haven’t received it!”

Helpful Report

Posted 2 years ago

Hi there Sanaz - thank you so much for leaving a review. I am so sorry your order was not delivered as expected - I have emailed you directly so we can fully rectify this for you as soon as possible. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“What a let down. Been using for a few years for birthdays etc! Sent my daughter some for her birthday 12 stems of flowers for £35, only because I had a code otherwise they would have been £42! I appreciate that delivery costs, but the quality and quantity is certainly not what it was! Disappointed 😞”

Helpful Report

Posted 2 years ago

Hello Natasha, Thank you for taking the time to share your recent experience with us although we are so sorry to read your disappointment. I have just sent you an email requesting some pictures for feedback to our Quality Team. I look forward to putting this right for you and your daughter. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Unfortunately, the recipient of the bouquet we bought, wasn't very happy with the quality and delivery of the flowers. Some of the flower heads had been knocked off and and there were only a select few flowers in the first place - the rest was foliage. I too was disappointed at this (as the sender). Firstly I wasn't expecting them to be delivered in a box as I opted for the hand-tied bouquet, but also because the flowers where for my elderly grandma's birthday who had recently been poorly and we were hoping they would cheer her up.”

Helpful Report

Posted 2 years ago

Hello Michelle, Thank you for taking the time to share your recent experience, although we are so sorry to read your disappointment. If not done already, please do get in touch with our Customer Delight Team who will be happy to put this right for you and your Grandma. If possible, please send us a couple of pictures at support@bloomandwild.com, quoting number 3713020. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Bouquet for my daughters birthday, arrived as requested on 5th April but we are very disappointed with this one, sparse looking and dejected. We loved previous orders, great service of flowers by post and beautiful bouquets.”

Helpful Report

Posted 2 years ago

I'm so sorry to hear this, Catherine. I've popped you an e-mail over so we can best resolve this with you. Our apologies again. George

Posted 2 years ago

“Poor quality flowers many died off after two days.”

Helpful Report

Posted 2 years ago

Hello Madeline, thank you for your leaving your feedback with us. My sincerest apologies that your blooms didn't last as they should have done. Please pop us an email to support@bloomandwild.com and quote #3703863 who would love to make this right for you. Best wishes, Bloom & Wild Team

Posted 2 years ago

“Bought flowers for mothers day for my sister and mum - they arrived wilted unfortunately.”

Helpful Report

Posted 2 years ago

Hello there, I am very sorry to hear that your blooms arrived wilted. Please pop us an email to hello@bloomandwild.com and we would love to make this right for you. Best wishes, Hannah

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 87,597 reviews

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What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.