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Bloom & Wild Reviews

4.9 Rating 82,050 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,050 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 28th April 2024

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4972

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve recently received some flowers from my daughter for my anniversary from you and they didn’t last very long! I put it down to the hot weather and travelling by post . I totally understand this. But a few days ago I sent my other daughter some flowers for her 10th wedding anniversary to found out later that Royal Mail were striking on my delivery date and they would be delivered following day. I was very surprised and disappointed by this, as I would have thought you would have checked this out!! I have yet to hear from my daughter as of the condition of the flowers , but can only guess they were not good. I feel very let down by this and can only say I might think twice in the future as to what company I choose! I have used you many times in the past without problems. Yours disappointed Maureen buckingham”

Posted 1 year ago

Hi there Maureen, We're ever so sorry to hear of your recent disappointing experiences - that's definitely not what we'd want to happen! We can see that one of the team has gotten in touch with you via email so we hope to make things right for you soon. Best wishes, Laila

Posted 1 year ago

“I was told my gift of flowers would be delivered on a Sunday delivery (did not arrive ) was messaged to say could not gain access . Somebody was in all day ! Found later Royal Mail DO NOT deliver on a Sunday ! Poor service to tell untruths . Very disappointed”

Posted 1 year ago

Hello Susan, We're so sorry to hear that your order wasn't delivered on our Royal Mail Sunday service as expected and for the disappointment caused here. One of the team will be in touch with you via email shortly to have a look into this for you. Best wishes, Laila

Posted 1 year ago

“Well my flowers didn't arrive. Sent to wrong address. Awaiting credit voucher. No pic as no flower's”

Posted 1 year ago

Dear Pat, We hope you enjoy the credit note that has been added to your Bloom & Wild account :) Best wishes, Florie from Bloom & Wild

Posted 1 year ago

“The box came with beautifully wrapped flowers and the description etc was great. I did exactly as told and the flowers were put in the vase near sunlight but not directly sunlight. After day 1, one of the more purple and prominent flowers was dead and now on day 3 after having changed the water, added the flower food and trimmed them, they look like this.. not impressed!”

Posted 1 year ago

“Was disappointed to not be able to use my £5 off when I made my last order. Couldn’t find anywhere in payment section.”

Posted 1 year ago

Hello Thelma, Thank you for taking the time to review us, so sorry the code wasn't able to be used, we would love to fix this for you! I have sent you an email, I hope it helps but please do let me know if you need anything else :) Warmest wishes Nate

Posted 1 year ago

“Disappointed”

Posted 1 year ago

“Sadly for what I paid the flowers were not great I had expected a larger display When I saw them I was very disappointed I don't think they were worth the amount I have better from yourselves previously”

Posted 1 year ago

“Flowers arrived today and a bit disappointed as they look as fresh as they do online.”

Posted 1 year ago

Good morning Sacha, Thank you for taking the time to leave a review, though we are sorry you are disappointed with your flowers. We do send the flowers in bud so they do need 24-48 hours in water to bloom. Our photos online are typically taken on 'day 3' please do email us if you are still disappointed with your flowers tomorrow! Best Wishes, Bryony

Posted 1 year ago

“Bought for my daughter in law as a get well pressie. Saw them 3 days after delivery and was quite disappointed- smelt lovey but a bit spindly and sparse with a piece of greenery already dried up”

Posted 1 year ago

Hello Margaret, Thank you for your review, we are s sorry to hear that the blooms weren't enjoyed as we would expect! I would love to make this right, I have sent you an email about this. Hopefully we can make this the Bloom & Wild experience we both expect :) Hope to hear back from you soon Warmest wishes Nate

Posted 1 year ago

“The flowers look quite different to the photo”

Posted 1 year ago

Dear Yvonne, Thank you for taking the time to leave your review - I'm so sorry to hear that the flowers look different to what was ordered. I have popped you over an email to see if we can make things right for you. Best wishes, Sol

Posted 1 year ago

“Delivered on time, I’m disappointed that these roses are so hard to keep alive. I think there isn’t enough soil for the roots and too much moss. I’ve had to repot them already so I can’t really see the value for price.”

Posted 1 year ago

Hi Jake, Thank you for taking the time to leave your review. I'm so sorry to hear you're rose plant has not lived up to expectations and that you have had to repot them already. Value and customer satisfaction are really I've popped you over an email to try and put this right as we would never want to leave you feeling anything but delighted. Best wishes, Laila

Posted 1 year ago

“I wouldn’t use again for a birthday or marked occasion due to not being delivered on the day. Would have expected a full refund.”

Posted 1 year ago

Hello Tracy, Thank you for taking the time to review us, I am so sorry that your order didn't arrive on their birthday! Unfortunately, our free delivery can arrive on the second working day, we try to make this as clear as possible but I am so sorry for any upset caused. I can see that we did, as a goodwill gesture then send another gift on us, however, we would love to look into this more with you today, if that would be okay please email me at support@bloomadnwild.com quoting your personal code of 3321773 Hope to hear from you soon Warmest wishes Nate

Posted 1 year ago

“My daughter in law was very disappointed with the bouquet for her birthday. I have ordered from you before and have been very satisfied but not this time. I am trying to send 2 photos but am not very good at that type of thing. The photos are on my phone but I can't seem to be able to send them”

Posted 1 year ago

Hello there Nuala, Thank you for taking the time to review us, I am so sorry to hear that the gift wasn't enjoyed as expected, it is never what we want! I would love to make this the Bloom & Wild experience we would expect, if that would be okay? I have sent you an email, I hope to hear from you soon Warmest wishes Nate

Posted 1 year ago

“I ordered a next day delivery for my sister who is undergoing chemotherapy and is very poorly. They didn’t arrive until the following day (not as advertised) and were really tired and wilted . They are now completely dead . I’m very disappointed and won’t be ordering again .”

Posted 1 year ago

Good morning Beverley, We are really sorry to hear this, according to our system they arrived on the correct date but we really want to see what has happened and put things right for you and your sister so we have emailed you directly! Best Wishes, Bryony

Posted 1 year ago

“Disappointed in the flowers I sent to my parents. I use bloom and wild very often and have always loved their flower arrangements but unfortunately this bouquet was very small and the flowers were poor. Definitely not worth the money I paid.”

Posted 1 year ago

Good afternoon Abbie, Thank you for taking the time to leave your review, though I am really sorry to hear this! I have emailed you directly, and I hope we can fully rectify the situation for you. I look forward to hearing from you Warmest regards, Sol

Posted 1 year ago

“Very disappointed. I bought these flowers for my brother and sister in law for their 60th wedding anniversary. They were put in water as soon as they arrived and by the next day three flowers had died. They had received three bouquets from friends and mine was the worst.”

Posted 1 year ago

Good morning Judy, Thank you for taking the time to leave your review, though I am really sorry to hear this! We have emailed you directly so we can look into this and put things right for you and your brother and Sister in law! Best Wishes, Bryony

Posted 1 year ago

“Flowers looked very wilted”

Posted 1 year ago

Good morning, Thank you for taking the time to leave your review, though I am really sorry to hear this! Please can you email us at support@bloomandwild.com with a photo of the flowers and reference number 3310603 so we can take a look into this? Best Wishes, Bryony

Posted 1 year ago

“Please see pictures attached. I ordered flowers for my friend who’s mum sadly died. The flowers that arrived were nothing like what I’d ordered and I was very disappointed”

Posted 1 year ago

Hi Carolyn, Thank you for leaving us a review. I am so sorry about the experience with the flowers! I have emailed you directly, and I hope we can rectify the situation for you. I look forward to hearing from you Warmest regards Sol

Posted 1 year ago

“I am sorry to write this but I sent the Frankie Bouquet which is not cheap , but I really wanted special flowers for someone that is suffering right now. I have a photo of the flowers on your website that I ordered and a photo of the flowers my dear friend received . I have to say I was really really disappointed . Your reviews looked really good on your site , and as I am a visiter from New Zealand I trusted the comments . Please make sure this doesn't happen to anyone else . Regards Glenys”

Posted 1 year ago

Hi there Glenys, thank you for leaving us a review. I am so sorry for the disappointment caused here! I have emailed you directly, and I hope we can fully rectify the situation for you. I look forward to hearing from you Warmest regards David

Posted 1 year ago

“I was recommended this website by colleagues, who have bought from B&W before. The item arrived in good time and safely packaged, so as not to damage the flowers. Obviously the market price of flowers has increased, but we were quite disappointed when they arrived. The arrangement was pretty, but rather smaller than expected from the images online. We all agreed that, for the price, it seemed poor value.”

Posted 1 year ago

Hello There, Thank you for taking the time to review us, I am so sorry to hear the design was not to your liking! I would love to improve your Bloom & Wild experience to what we would both expect, I have sent you an email and hope to hear from you soon :) Warmest wishes and thank you again Nate

Posted 1 year ago

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Bloom & Wild is rated 4.9 based on 82,050 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.