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Bloom & Wild Reviews

4.9 Rating 82,050 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,050 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 28th April 2024

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4972

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DISAPPOINTING The flowers came in good time and as expected were in bud. HOWEVER, they never fully opened and in all honesty were VERY poor value for money as contained more foliage thank actual flowers! I'll stick to using Next flowers in future. I emailed Bloom and Wild about this but never received a reply.”

Posted 1 year ago

Hello Joanne, thank you for taking the time to leave a review. My sincerest apologies that the blooms did not open as they should have done. Please pop us an email to support@bloomandwild.com and we will make this right for you

Posted 1 year ago

“I ordered flowers to be delivered to a dear friend & although I got the e-mail to say they had been delivered on 30th November, I checked with my friend today (5th December) & she says she never received them? Can you please check this out for more, i’m really disappointed as these were ordered and requested to be delivered for 30th November in memory of my friends dads’ death anniversary. Order no: 768396052 Would kindly appreciate a reply back to this review. From a Not very happy customer.”

Posted 1 year ago

Hello Kam, thank you for your review. I am so sorry to hear that the very thoughtfully selected blooms have not been received, this is definitely disappointing to hear and certainly not what we would expect from our premium couriers. We would love the chance to make this right so I have just popped you an email. Hope to hear from you soon, Grace

Posted 1 year ago

“I love the look of the Bloom & Wild products and the concept and historically have always been pleased with my orders. My last two orders have sadly been of disappointing quality, though the ordering process is very user-friendly. My most recent purchase was a pre-made Christmas wreath. It was extremely expensive, even with a discount and it was so very disappointing when it arrived and saw it in real life. The wreath itself had beautiful foliage and was a standard size. The oranges, pine cones etc are just glued on and when I removed the wreath from the box one orange, an orange slice, a pine cone and two of the dried flowers immediately fell off. The glue on the adornments is visible, which a visitor to the house commented on. It is stringy and more adornments are hanging on by a thread and in need of repair. To be honest, for £80 I would expect a real quality showstopper. This is not it. I would reluctantly have to say that I wouldn’t recommend Bloom & Wild at this time. As a side note, the delivery didn’t arrive on time but I believe this was not the fault of Bloom & Wild but rather the postal service. I have always found Bloom & Wild to be very reliable regarding delivery in the past.”

Posted 1 year ago

Hi there Rebecca Thank you so much for your review - I'm so sorry the wreath was disappointing for you! I have emailed you directly, and I hope we can rectify this situation together. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“As far as I'm aware, my friend Jann has not received the flowers I ordered yet for her birthday. I presume this is due to postal strikes!!”

Posted 1 year ago

Hi Vivien, Oh no! This doesn't sound right since Saturday... Please send us a message at hello@bloomandwild.com and our lovely team will happily take a look for you. So sorry about this Vivien. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“I have used Bloom & Wild for a very long time now and have always been impressed with the price and quality. This is the first time I’ve been slightly disappointed. The November Pick was ordered as a gift. The delivery was a day late, which although has lucky never happened to me before, is understandable. However, not only were there only 16 of 18 stems, there was no protective netting on any of the individual flower heads so a couple of petals were lost, and there was no Alstroemeria as the description states.”

Posted 1 year ago

Hello there, We're so sorry to hear that your recent experience with us has been disappointing - this is never what we want to hear from our lovely customers! Could you please send us an email at support@bloomandwild.com, quoting number 3505641, and with a couple of pictures of the flowers (only if possible!) so we can put this right for you? Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Bought these on a promotion for my sick mother in law, not impressed at all considering they should be £30”

Posted 1 year ago

Hi Sharron, I'm so sorry to see this - especially as they were such a lovely gesture for your mother-in-law whilst she's unwell! I've popped you over an email as we'd love to make this right for you both. Best wishes, Lai

Posted 1 year ago

“Flowers were left on doorstep as advised but no note put through the recipients door to notify them. The flowers stayed outside for over 24 hours following delivery and were apparently looking very floppy and sorry for themselves. Not happy as this was a birthday gift.”

Posted 1 year ago

Good morning, thank you for your review. I am so sorry to hear that the birthday blooms were left on the doorstep, this is definitely disappointing to hear and certainly not the delivery experience that we strive for. We would love the chance to make this right, if you could please pop us an email to support@bloomandwild.com quoting 3490658, we can look into this right away. Hope to hear from you soon, Grace

Posted 1 year ago

“I ordered a bouquet at 8pm for delivery the next day for my aunt who was celebrating her 80th birthday and sadly lost her husband two weeks prior. My order was completed very quickly with me selecting the following day for delivery as it is stated that orders placed before 10pm will be delivered the next day. When I received the confirmation the delivery had been delayed by one day. I was unable to amend the date so immediately emailed customer services. I had a reply the following morning saying that the flowers I had chosen had sold our whilst I was completing the payment. It would have been so much better if I could have been given the option to select a different bouquet. I have used this company many times and the flowers are always excellent quality and last a t least 3 weeks.”

Posted 1 year ago

Good afternoon Susan, thank you for your review. I am so sorry to hear that the blooms did not arrive on the expected delivery date. I completely understand the disappointment caused and the importance of the blooms for your Aunt. We want nothing but the very best for our customers, so we would hate for you to be left feeling disappointed with this experience. I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 1 year ago

“I ordered these flowers as it promised a letterbox delivery. They were sent to a 94 year old for this purpose. This is the second time they have been left by the front door, without a card being left. She only realised that some flowers had been delivered when we rang her. Disappointing and not accurate response from Bloom and Wild”

Posted 1 year ago

Good morning, thank you for your review. I am so sorry to hear that the blooms were not posted through the letterbox or left appropriately. I completely understand the disappointment caused, especially as the blooms were so thoughtfully selected. We would love the chance to look into this and make this right. If you could please pop us an email to support@bloomandwild.com referencing number 3481411, we will do everything we can to make this right. Hope to hear from you soon, Grace

Posted 1 year ago

“Arrived a day late and right towards the end of the day not impressed”

Posted 1 year ago

Hello Christie Thank you for your review. We can confirm that our free delivery services are not 100% guaranteed to arrive on the chosen day and they can deliver anytime between 8am and 6pm - we're really sorry for any disappointment caused! One of our Customer Delight team will be in touch with you shortly via email to look into this for you. Best, Gemma

Posted 1 year ago

“The flowers arrived on time which was good but some flowers were dry and gone over. I wouldn't order again.”

Posted 1 year ago

Hello Michael Thank you for flagging this to us, we're sorry to hear that some of the blooms were a little worse for wear on arrival - that's not what we'd expect! One of our Customer Delight team will be in touch via email with you shortly to look into this for you. Best, Gemma

Posted 1 year ago

“Box was smashed when it arrived to my recipient. Didn’t receive tracking updates as promised in the booking email.”

Posted 1 year ago

Dear Daniel, Thank you for taking the time to leave your review though I am so sorry to hear about both yours and your recipients experience here. We really do entrust our couriers to make sure the blooms are not damaged during transit and I can appreciate that this may have spoiled the first impressions of your thoughtful gift! We'd also never want for you to be out the loop - I'm sincerely sorry you've had no updated. I've popped you over an email as we'd love the chance to make this up to you both. Best wishes, Laila

Posted 1 year ago

“Blooms never arrived.”

Posted 1 year ago

Good morning Craig, thank you for your review. I am so sorry to hear that the blooms never arrived, this is definitely disappointing to hear and certainly not what we would expect from our couriers. I have popped you an email as we would truly love the chance to make this right for both you and the recipient. Hope to hear from you soon, Grace

Posted 1 year ago

“Not really happy with flowers came a day late and nothing like the picture.”

Posted 1 year ago

Good morning Dawn, thank you for your review. I am so sorry to hear that the blooms didn't arrive on the selected delivery date and are not looking as expected. I understand the concern that may have been caused upon unboxing and arranging the blooms. We want nothing but the very best for our customers, so I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 1 year ago

“the flowers arrived mainly opened . this is not my usual experience of bloom and wild when I have ordered in the past all were buds and with care lasted 3weeks .I doubt that these will. Disappointing”

Posted 1 year ago

Hello Joan, thank you for your review. I am so sorry to hear that the blooms arrived in this way, this most certainly is not what we would expect, I am so sorry for the disappointment caused. I have popped you and email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 1 year ago

“The ordering process was easy and the flowers were delivered when I expected them to be. However they were a surprise for the recipient who it appears was not in when they arrived. They were placed outside behind a bin but no card was put through the door to inform her of this so were not discovered until the next morning and then really by luck! They were rather sad after a night outside. I just hope they survive and revive......not the best experience.”

Posted 1 year ago

Good morning Kay, thank you for your review. I am so sorry to hear that the blooms were not delivered appropriately, this is definitely not what we would expect from our couriers! I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 1 year ago

“I ordered from Bloom and Wild for the first time last week, i chose three different delivery orders . Little disappointed as the Lorna Letterbox Flowers looked rather sparse from the photograph, which looked amazing .”

Posted 1 year ago

Dear Susan, We are so sorry to hear that you feel disappointed by the Lorna bouquet. If not done already, please don't hesitate to send us some pictures at support@bloomandwild.com so we can have a look for you. Sometimes this happens because the stems arrive in buds, and it takes a few hours for them to open up and for the bouquet to look fuller. Kind regards, Florie from the Bloom & Wild Team

Posted 1 year ago

“I Recently purchased the 3 month subscription as a birthday gift for my mum. We were both really disappointed when they arrived. Very small bunch for what I had paid. I could have got much more value for money by purchasing a bunch of flowers from the supermarket!”

Posted 1 year ago

Hi there, thank you for taking the time to leave your review. I'm really sorry to hear the blooms did not reflect the best value for money. Please could you pop us an e-mail to support@bloomandwild.com quoting the reference 3431941 so we can best resolve this with you? Our apologies again

Posted 1 year ago

“Ordering was easy and seamless. I was disappointed by the flowers. They did not look like the photo. Much smaller and not worth the money I spend.”

Posted 1 year ago

Dear Gabrielle, Thank you for taking the time to share your recent experience with us, although I am so sorry to hear that your feel disappointed by the bouquet. If not done already, please don't hesitate to contact our Customer Delight team at support@bloomandwild.com with some pictures of the bouquet, so we can have a look and hopefully put this right for you. Kind regards, Florie from Bloom & Wild

Posted 1 year ago

“Delivered a day late and flower not very impressive. Not worth the amount I paid.”

Posted 1 year ago

Hi Katharine, Thank you for taking the time to leave this review. We're sorry to hear that this has been your experience, it's definitely not what we would have wanted. We have sent you an email regarding this - looking forward to hearing back!

Posted 1 year ago

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Bloom & Wild is rated 4.9 based on 82,050 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.