Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,523 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Visit Website

Email:

customerservices@appleyardlondon.com

Write Your review

Tell us how Appleyard London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appleyard London 5 star review on 8th July 2026

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“These were a present for my sister recovering from cancer surgery. Albeit I didnt actually see them she sent me photos. Firstly she was very impressed in their arrival box and the way they were packed, together with a 'proper' card rather than a scrappy little one used by most florests. And she loved watching the beautiful spring flowers opening over the weeks, and was so impressed how long they have lasted. She said thank you to you”

Helpful Report

Posted 2 months ago

“Swift and reliable.”

Helpful Report

Posted 2 months ago

“All seemed very efficient, the delivery arrived in good time and my sister was delighted with her birthday flowers and champagne.”

Helpful Report

Posted 2 months ago

“Fantastic flowers at good price”

Appleyard London 5 star review on 13th April 2026

Helpful Report

Posted 2 months ago

“The person receiving the flowers loved them, thank you”

Helpful Report

Posted 2 months ago

“Good range and good discounts. Arrived on time.”

Helpful Report

Posted 2 months ago

“My sister who I sent the flowers to said they were beautiful. They arrived in good time in the morning.”

Helpful Report

Posted 3 months ago

“Exellent floral arrangements delivered on time with care.”

Helpful Report

Posted 3 months ago

“Arrived on time and the flowers made my mother very happy”

Helpful Report

Posted 3 months ago

“I ordered some roses and they were never delivered. The customer service team were so unhelpful. I never got a replacement bouquet. I will not be ordering from Appleyard again.”

Helpful Report

Posted 3 months ago

Hi there, I’m really sorry to hear your roses weren’t delivered and that you didn’t receive a replacement. This isn’t the experience we aim for, and we’ll look into what happened urgently. Please contact our customer services team at customerservices@appleyardlondon.com with your order number, delivery dates, and any details you have. We’ll arrange a suitable remedy (replacement or full refund) and review what went wrong to prevent it happening again. Kind regards, Team Appleyard London

Posted 3 months ago

“Easy to place an order, good customer service team”

Helpful Report

Posted 3 months ago

“Great service - Managed to get my mum's mother's day flowers at short notice.”

Helpful Report

Posted 3 months ago

“Great flowers and delivered on time with no problems”

Helpful Report

Posted 3 months ago

“Perfect transaction from start to finish. Kept updated all the way.”

Helpful Report

Posted 3 months ago

“Excellent service and lovely flowers”

Helpful Report

Posted 3 months ago

“Appleyard delivered nice flowers on time to a dear friend and made her most happy. Very reasonably priced too.”

Helpful Report

Posted 3 months ago

“I had a problem with my flowers sent to me for my birthday from my daughter. I contacted Appleyard, who were very helpful and efficient , they replaced my flowers immediately, excellent customer service. Thank you for my beautiful flowers.”

Helpful Report

Posted 3 months ago

Hi there, I’m really sorry to hear your bouquet arrived in such poor condition and that you haven’t had a response yet. This isn’t the experience we aim for, and we’ll look into what happened urgently. Please contact our customer services team at customerservices@appleyardlondon.com with your order number (600622104), delivery date, and any details you have (and photos if possible). We’ll arrange a suitable remedy (replacement or full refund) and review what went wrong to prevent it from happening again. Kind regards, Team Appleyard London Liebe Grüße, Team Appleyard London

Posted 2 months ago

“delivered on time, lovely flowers”

Helpful Report

Posted 3 months ago

“The choice was good and the flowers arrived on time and lasted well.”

Helpful Report

Posted 3 months ago

“pretty flowers good condition”

Helpful Report

Posted 3 months ago

Appleyard London is rated 4.6 based on 12,523 reviews