Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,695 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 5th April 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language:

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English

“The celebration was spoiled. I was our anniversary. My husband living at another country, ordered for me a bouquet of 101 roses. I didn’t get any flowers at that special day!”

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Posted 6 months ago

“Always beautiful flowers and always delivered on time. Always great service as well”

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Posted 2 days ago

“The Easter gift of a simple bunch of tulip and hyasinths paired with a Lindt egg was a hit with my Aunt. Flowers beautiful, you could tell it felt like an elevated Easter gift as she was quite excited.”

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Posted 4 days ago

“Such beautiful flowers, arrived on time and quickly. Will deffinatley order again from Appleyard London.”

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Posted 5 days ago

“Good service.”

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Posted 6 days ago

“Very professional and perfect plant”

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Posted 1 week ago

“The delivery was on time. My friends were delighted and when the new baby saw the teddy bear I'm told he immediately stopped crying which pleased the parents . Thank you”

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Posted 1 week ago

“Beautiful bouquet delivered as promised-excellent value!”

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Posted 1 week ago

“Flowers alwise arrive promptly and are of high quality and last a long time. They seem to have got my name wrong however!”

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Posted 2 weeks ago

“beautiful flowers, excellent service”

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Posted 2 weeks ago

“Lovely flowers , thx”

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Posted 2 weeks ago

“Excellent service. Website was easy to use. Staff super responsive”

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Posted 2 weeks ago

“The flowers were beautiful and arrived on time. However, the bunch seemed small for the price and they didn’t even last a week!”

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Posted 3 weeks ago

Hi, Thank you for your feedback, and I’m glad to hear that the flowers were beautiful and arrived on time. I sincerely apologize that the size didn’t meet your expectations and that the longevity of the blooms was disappointing. We strive to offer quality arrangements that leave a lasting impression, so your comments are important to us. I will ensure your feedback is shared with our team as we continually work on enhancing our offerings. If you have any further concerns or suggestions, please do not hesitate to reach out to us at customerservices@appleyardlondon.com. We appreciate your insights and hope we can provide a better experience in the future. Best regards, Appleyard London Customer Support Team

Posted 3 weeks ago

“Brilliant Over a week later flowers are looking amazing photo taken over 8 days since delivery!”

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Posted 3 weeks ago

“Mum loved her orchid - a lovely different mothers day present”

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Posted 3 weeks ago

“Really lovely flowers delivered in perfect condition to my Mum the day before mothers day. Arrived exactly as requested, and the card I'd added was really nice too. The flowers were in early stages, so some just opened and some starting to bloom, which is perfect as it has meant my Mum is still enjoying them nearly a week after receiving them. Quality of the blooms, colour and arrangement was great. Very happy with Appleyard and I'll use them again.”

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Posted 3 weeks ago

“I brought flowers for my mum for Mother’s Day. It was easy to order and they were delivered on time. My mum said the flowers are lovely and are lasting well. She is very pleased with the flowers”

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Posted 3 weeks ago

“I have just received a beautiful bouquet with chocolates for Mother's day. I would highly recommend this company for their service”

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Posted 3 weeks ago

Hi, Thank you for taking the time to share your experience, and I'm truly sorry to hear that the bouquet you received did not meet your expectations. We strive to provide arrangements that reflect the beautiful photos on our site, and it’s disheartening to learn we fell short on this occasion. I understand how disappointing it must be, especially when a special occasion is involved. Your feedback is important, and we’re committed to making improvements based on your concerns. If you're open to it, please reach out to us at customerservices@appleyardlondon.com so we can address your experience further. We hope to have the opportunity to regain your trust in the future. Best regards, Appleyard London Customer Support Team

Posted 3 weeks ago

“This was my sixth order over the last 2 or 3 years - if we are looking for something a bit special, we always now come here.”

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Posted 3 weeks ago

“Fast delivery as promised for Mother’s Day and a beautiful bouquet.”

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Posted 3 weeks ago

“I must say I was apprehensive about ordering an orchid plant online, it was last minute for my mums birthday, i was abroad couldn't get to the usual flower shop, had reservations aboit the quality etc what I got was exactly the same as the photo amd what was promised, rapid delivery healthy plant thank you will use again”

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Posted 3 weeks ago

Appleyard London is rated 4.6 based on 11,695 reviews