Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,745 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Visit Website

Email:

customerservices@appleyardlondon.com

Write Your review

Tell us how Appleyard London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I found the perfect sympathy gift for my friend who just lost her Mum. She loves the white hydrangea plant, as her Mum loved them. The service was also super quick. Thank you Appleyard!”

Helpful Report

Posted 2 months ago

“Beautiful Flowers & Exceptional Service”

Helpful Report

Posted 3 months ago

“Delivered early, flowers were beautiful. Thank you. My sister was very happy with her birthday gift.”

Helpful Report

Posted 3 months ago

“Very nice flowers delivered”

Helpful Report

Posted 3 months ago

“Not a good service foliage dead nothing what it looks like on the website. Roses half dead after second day.”

Helpful Report

Posted 3 months ago

“good, easy to use website”

Helpful Report

Posted 3 months ago

“Did what they say they do”

Helpful Report

Posted 3 months ago

“Great Service”

Appleyard London 5 star review on 11th March 2025

Helpful Report

Posted 3 months ago

“Beautiful selection of flowers and gifts and really easy for me to order from Cornwall to a client in London for the birth of a baby. Many thanks.”

Helpful Report

Posted 3 months ago

“It was easy to make a suitable selection. Appleyard were very flexible, enabled tracking of the parcel. In addition I received a detailed guide about caring for the flowers. Great service. Thank you”

Helpful Report

Posted 3 months ago

“Super service and beautiful flowers !”

Helpful Report

Posted 3 months ago

“My friend loved them . Thank you”

Helpful Report

Posted 3 months ago

“Love the seasonal variety and prompt delivery”

Helpful Report

Posted 3 months ago

“Good service.”

Helpful Report

Posted 3 months ago

“Flowers looked very lovely for first three days and even after cutting stems and changing water the roses then began to droop.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback, and I'm sorry to hear that your roses began to droop after just a few days. We aim for all our flowers to last beautifully, and it's disappointing when that doesn't happen. I appreciate you taking the time to care for the arrangement by cutting the stems and changing the water. Your experience is important to us, and we'll certainly consider your comments as we work to improve our quality. If you'd like to discuss your experience further or have any other concerns, please feel free to reach out. We truly value your input and hope to have the chance to make this right for you. Thank you for your understanding. Best regards, Appleyard London Customer Support Team

Posted 3 months ago

“Beautiful flowers and efficient service !”

Helpful Report

Posted 3 months ago

“First time I have purchased from this site and I would definitely purchase again, flowers arrived in excellent condition and well packaged”

Helpful Report

Posted 3 months ago

“The flowers turned up two days late having sat with the courier during that time. They were wilted on arrival and didn't fit in the vase we ordered. Contact from customer service is slow. We were offered replacement flowers but since then we've had no response from the custom service team.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your flowers arrived late and in less than perfect condition. This is not the experience we aim to provide our customers, and I understand how disappointing this must have been for you. I also apologize for the slow response from our customer service team. We strive to address all inquiries promptly, and your feedback will help us improve in this area. If you are still interested in receiving a replacement or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to resolve this matter to your satisfaction. Best regards, Appleyard London Customer Support Team

Posted 3 months ago

“Always reliable when sending for birthdays”

Helpful Report

Posted 3 months ago

“Flowers received have always been absolutely lovely. Have bought here quite a few times now and would definitely buy again.”

Helpful Report

Posted 3 months ago

Appleyard London is rated 4.6 based on 11,745 reviews