Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,633 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Visit Website

Email:

customerservices@appleyardlondon.com

Write Your review

Tell us how Appleyard London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Français

Polski

Português

“Flowers were stunning! Arrived beautifully wrapped and on time! Excellent customer service, highly recommend! Thank you so very much.”

Helpful Report

Posted 2 months ago

“The orchid, wine and chocolate were perfect. Thank you very much. I will definitely recommend Appleyard to friends.”

Helpful Report

Posted 2 months ago

“I was actually on site for the delivery purely because accident so I got to see the goods. Fantastic fresh healthy arrangement very pleased, as was the recipient! My only regret is that you don’t delivery to Northern Ireland where most of my friends and family live!”

Helpful Report

Posted 2 months ago

“Beautiful flowers which arrived in lovely packaging. Fast delivery and long lasting flowers - very satisfied!”

Helpful Report

Posted 2 months ago

“Sent to a friend, who loved them.”

Helpful Report

Posted 2 months ago

“Excellent condition of flowers on arrival. Delivered as stated. Good communication.”

Helpful Report

Posted 2 months ago

“Excellent service, excellent selection of flowers at reasonable prices.”

Helpful Report

Posted 2 months ago

“Sending flowers from New Zealand was simple and my daughter was very pleased to receive them 😊”

Helpful Report

Posted 2 months ago

“The flowers ordered were a birthday gift for my niece, they looked fab when ordered, however, when she showed me over WhatsApp, I couldn't help thinking that I thought it was going to be a bigger arrangement.”

Helpful Report

Posted 2 months ago

“My daughter was delighted with the beautiful flowers I sent her from Appleyard,so thank you.”

Helpful Report

Posted 2 months ago

“:-) :-) :-) :-)”

Helpful Report

Posted 2 months ago

“Wry easy to order online. The flowers turned up as promised and were amazing”

Helpful Report

Posted 2 months ago

“Beautiful flowers delivered on time.”

Helpful Report

Posted 2 months ago

“Was so beauty flowers! Thank u”

Appleyard London 5 star review on 8th June 2026

Helpful Report

Posted 2 months ago

“Very nice flowers and packaging”

Helpful Report

Posted 2 months ago

“Very pretty flowers. Only down side some were slightly brown but that could have been they were outside for a few hours.”

Helpful Report

Posted 2 months ago

“I ordered flowers & champagne for my daughters birthday. Flowers arrived on time and were great but sadly no champagne. After correspondence with the excellent Customer services team the champagne was delivered a little late but with suitable compensation. We've previously had a 5 star experience wth Appleyard and expect to use them again.”

Helpful Report

Posted 2 months ago

Hi there, I’m sorry to hear the champagne wasn’t included and the chocolates arrived four days after the birthday. This isn’t the experience we aim for, and we’ll look into what happened. Please contact our customer services team at customerservices@appleyardlondon.com with your order number and any details you can share (photos if possible). Kind regards, Team Appleyard London

Posted 2 months ago

“Flowers were lovely and arrived as instructed. All good!”

Helpful Report

Posted 2 months ago

“Great service, lovely flowers, excellent value”

Helpful Report

Posted 2 months ago

“I’ve used apleyard (intentional typo) multiple times now and everytime the product has surpassed expectations in quality and arrival time! Highly recommend!”

Helpful Report

Posted 2 months ago

Appleyard London is rated 4.6 based on 12,633 reviews