Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 12,124 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 12,124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 16th January 2026

403

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers arrived on time. Well packaged and wrapped in watered paper stuff. The roses looked a little brown on edges but have bucked up now.”

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Posted 1 month ago

“Poinsetia is beautiful. Carefully packed and delivered on time.”

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Posted 1 month ago

“The service and quality of the flowers delivered were first rate. Thank you for making the special occasion even more special.”

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Posted 1 month ago

“My friend is very pleased so I am also :)”

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Posted 1 month ago

“Ordered from AppleYard a couple of times. Their flowers are always beautiful and always get compliments from the recipients. I just wish the formatting on the message was carried across when printed in the card.”

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Posted 1 month ago

“My niece was very pleased with her wine and chocolates. Thank you”

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Posted 1 month ago

“I was told it was all very delicious”

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Posted 1 month ago

“I received a beautifully packaged Gift from my sister as a surprise gift . I am thrilled with them, they are absolutely stunning and so Christmassy”

Appleyard London 5 star review on 15th December 2025

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Posted 1 month ago

“Great flowers great service all in all great experience to shop with appleyard flowers”

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Posted 1 month ago

“Delivery arrived when expected, beautifully packaged and the flowers were lovely. Very happy recipient, thank you.”

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Posted 1 month ago

“Lovely bouquet arrived promptly.”

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Posted 1 month ago

“Flowers are really nice, and lasting well. Instructions were clear. HOWEVER, the shipping company that you use did NOT do well Delivery was hours late, and box was just dumped outside the house.”

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Posted 1 month ago

“Excellent flowers”

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Posted 1 month ago

“Delivered on time and polite driver”

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Posted 1 month ago

“The bouquet was even better than expected my Mum 95 was over the moon.”

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Posted 1 month ago

“Flowers were limp and never bloomed , I ordered them as a thank you and it was an embarrassment .”

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Posted 1 month ago

Hi, I’m really sorry to hear that the flowers were limp and didn’t bloom, and that this has been embarrassing for you. That isn’t the experience we want for our customers. Please contact our customer services team at customerservices@appleyardlondon.com with your order number and photos if you have them, and we’ll review what happened and arrange a suitable resolution. Thank you for letting us know. We appreciate the chance to make this right. Warm regards, Team Appleyard London Liebe Grüße, Team Appleyard London

Posted 1 month ago

“Quality service”

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Posted 1 month ago

“Flowers came perfectly wrapped and I used them for a proposal. And they stayed securely in the packaging through transit and it was a much more pleasant experience due to them not being flat packed like other online florists. Thank you!”

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Posted 1 month ago

“Had a Christmas bouquet sent to me from friends. On first appearance it looked lovely and then realised little heads from flowers were falling off. Contacted Appleyard and they quickly resolved by organising a new bouquet to be delivered. Sadly these have lasted just 3 days before the roses have died off. Something is very not right with these very expensive flowers. Such a shame as can see they cost my friend a lot of money! No point contacting them again. Tried to load photos of poor quality flowers that are basically dead and the site is not allowing me to. I wouldn’t recommend using this florist sadly.”

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Posted 1 month ago

Hi Val, I’m really sorry to hear that your bouquet didn’t last as expected and that the experience has been frustrating. That’s disappointing, especially after the initial good impression. We’d like to look into this and make things right. Please contact our customer services team at customerservices@appleyardlondon.com with your order number and any photos or details you can share. We’ll review what happened and discuss a suitable resolution. Thank you for taking the time to feed back. We appreciate the chance to address this. Warm regards, Team Appleyard London

Posted 1 month ago

“My friend loved her flowers”

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Posted 1 month ago

Appleyard London is rated 4.6 based on 12,124 reviews