Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 12,220 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 12,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered flowers from Appleyard for our 22nd anniversary and was so impressed with both the quality and service. The bouquet was stunning, the flowers arrived fresh and in perfect condition, and delivery was right on time. My wife was over the moon, which made the day even more special. Based on this experience, I can definitely recommend Appleyard and will be ordering again in the future.”

Appleyard London 5 star review on 22nd September 2025

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Posted 5 months ago

“always great service, beautiful flowers, and price is reasonable when it comes to what’s delivered vs store bought”

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Posted 1 day ago

“On Valentine’s Day, I received two bouquets from Apple yard London. 1 from my partner and 1 from my son. And what a disgrace they both arrived in, first bouquet but nothing like the pictures absolutely awful. What a disappointment for Valentines. Second bouquet was delivered close to 8 o’clock at night must’ve been the last on the truck because it was pretty bashed up when I opened it and both those bouquets look like they had a day or so lift in them. I did request a refund on both of them, but what a disappointing experience! What an awful of money on the ugliest flowers I’ve seen Photo below was pretty in pink more pretty shit and and clearly leftover Christmas accessories was used during the bouquet”

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Posted 1 day ago

Hi there, I’m really sorry to hear about the two Valentine’s bouquets arriving in such poor condition and the frustration you’ve faced trying to resolve it. This isn’t the experience we aim for. Please contact our customer services team at customerservices@appleyardlondon.com with your order numbers, delivery details, and any photos you can share. We’ll review what happened and arrange a fair resolution as quickly as possible. Kind regards, Team Appleyard London Liebe Grüße, Team Appleyard London

Posted 22 hours ago

“beautiful roses. My Girlfriend loved them!”

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Posted 2 days ago

“Used Appleyard for the first time for a delivery on Valentines Day. Completely overcome with the quality and variety of the delivered bouquet, not only 24 red roses, but also pink tinged Lily of the Valley and finally some Eucalyptus too. Overall a very, very satisfied customer”

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Posted 2 days ago

“amazing……..”

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Posted 2 days ago

“At first I was highly dissatisfied with the product I received, I ordered a bouquet of 200 pink roses for Valentine’s Day and they came all brown and nasty and basically dead. However I did get my happiness guarantee and they refunded me with credit and I then bought a 200 white rose bouquet. The second bouquet came in perfect condition so I can’t complain about that one, I believe the first order was just a genuine mistake on the behalf of the business. I do recommend this place because they have so much variety and good quality flowers.”

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Posted 3 days ago

“Just terrible – AVOID!!! Ordered flowers for Valentine’s Day, and they were never delivered. Yodel claimed they were left in a “safe place,” which is simply not true, nothing was received. I had get a replacement from another florist. Customer service later emailed asking whether I wanted a store credit or a refund. I clearly requested a refund and then heard nothing back. At this point I’ve had to start a claim with my bank. This level of service is completely unacceptable. Plenty of better florists out there! I will never use Appleyard Flowers again. Be warned.”

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Posted 4 days ago

“Appleyard always provides beautiful bouquets”

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Posted 5 days ago

“Beautiful flowers delivered on time, i had these flowers sent to my wife for valentines day and she loves them. I have used appleyard several times in the past and they never fail to provide a great experiance.”

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Posted 5 days ago

“The flowers arrived on time and were beautifully packaged”

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Posted 5 days ago

“Flowers received on time and in good condition. Not too many actual flowers to be honest. Far too much greenery. Overall, not bad but not great.”

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Posted 5 days ago

“I had an offer from my phone company to get Flowers from Appleyard. A small but but hopefully helpful criticism is that I would like to see a wider range of flowers on the website and not as much offers of flowers with chocolates or bubbly etc. As a man rushing to get flowers on my phone I'd like to see a big range of colours of flowers only. Maybe that's just me. I'm unable to comment on the actual flowers as I haven't spoken to the person sent to, but with experience of using many different flower companies before I can say that I would use Appleyard again with the biggest reason being the excellent quality of delivery and customer service. I did have one problem on requesting name of recipient on delivery sent day before as a correction, although this wasn't done as it was the day before delivery everything else was great. I had good delivery tracking, no delay and pictures sent to me proving delivery.”

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Posted 5 days ago

“Bouquet arrived on time and as pictured on website (not always the case with online flower shops!). Competive price points on most bouquets, maybe slightly more expensive, but worth the extra couple of ££'s”

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Posted 5 days ago

“The flowers arrived on time and there was nice and fresh and the wife loved them”

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Posted 5 days ago

“Valentine’s flower selection nicely presented and delivered on time.”

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Posted 5 days ago

“Stunning flowers in great condition and lasting well. Arrived on time and they were well received by my lovely wife. Liked the follow up flower care reminder. More than happy to use Appleyard again in the future.”

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Posted 5 days ago

“Flowers were perfect. And they blossomed beautifully. The roses smell really nice too”

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Posted 5 days ago

“As beautiful and fresh as ever.”

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Posted 5 days ago

“All good, and when things do go wrong they happily fix it 😊”

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Posted 5 days ago

“I can always rely on Appleyard , deliver on time and top quality flowers”

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Posted 5 days ago

Appleyard London is rated 4.6 based on 12,220 reviews