Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,633 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

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“It was brilliant ordered them the day before and got them before midday.”

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Posted 1 month ago

“TERRIBLE WEBSITE! Tried 3 times to order. After confirming with my bank and being redirected back to your site, it just keeps saying "contact customer support"! No telephone number, I have now used a well-known florist to get the job done more easily and quickly. Poor first-time experience.”

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Posted 1 month ago

“Some in bud so will last”

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Posted 1 month ago

“Excellent & prompt”

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Posted 1 month ago

“Had some peony’s delivered from a friend to say I’m disappointed is an understatement most were fully opened and gone a manky brown colour around the edges. They’re a day old and already ready for the bin. I’ve had better bunches from Tesco for a tenner”

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Posted 1 month ago

Hi Darryl, I’m really sorry to hear your peonies arrived in that condition – that’s not the experience we want for you. Please contact our customer services team with your order details and any delivery information you can share so we can look into this further. Kind regards, Team Appleyard London

Posted 1 month ago

“This is the second time I have used them and the flowers have not lasted more than three days, very disappointing I must say. These are not cheap and beginning to think it’s not worth the money.”

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Posted 1 month ago

Hi Mr Joe, I’m really sorry to hear the flowers didn’t last as expected. Please be assured that our review team will be in touch with you so that we can look into this further. Kind regards, Appleyard Flowers London

Posted 1 month ago

“I would appreciate having a wider selection of gifts for newborn babies, especially options that include a soft toy.”

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Posted 1 month ago

Hello Haruna, Thank you for sharing your feedback. We understand you’d appreciate a wider selection of gifts for newborn babies, especially with a soft toy. We’ll pass your note to the relevant team for consideration. Kind regards, Team Appleyard London

Posted 1 month ago

Hi Haruna, Thank you for sharing your feedback. We’ll pass this along to the team and take your suggestion about a wider range of newborn gifts, including soft toys, into account. If you have any specific ideas or preferences you’d like to share, we’d love to hear them. Kind regards, Team Appleyard London

Posted 1 month ago

“Always a good service, easy to use website A++++”

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Posted 1 month ago

“Very pleased with the 50 red roses I ordered. They arrived in perfect condition and my wife was very happy.”

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Posted 1 month ago

“Highly recommend. My friend was thrilled with her flowers and the way the prosecco was packaged. Thank you so much”

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Posted 1 month ago

“Been using this company for a few years now, they always have lovely options and great prices. Will continue to use them in future would highly recommend!!”

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Posted 2 months ago

“Fabulous selection of flowers & fizz for special occasions. Appleyard London kept me informed at every stage of my order's progress. Delivery was superquick and my friend was delighted with her champagne & flowers.”

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Posted 2 months ago

“Beautiful flowers”

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Posted 2 months ago

“The flowers arrived on time and looked very fresh. Great experience 😁”

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Posted 2 months ago

“Thank you for”

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Posted 2 months ago

“Lovely flowers sent for my mum's birthday, arrived on time and have bloomed into a gorgeous bouquet”

Appleyard London 5 star review on 26th June 2026

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Posted 2 months ago

“I ordered 3 bouquets as our family has had a terrible bereavement. The flowers were lovely but I found the tracking difficult.”

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Posted 2 months ago

“Wonderful flowers to receive from my husband on my birthday, Appleyard they are perfect!”

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Posted 2 months ago

“The delivery times are quick, the flowers and pots are always perfect condition.”

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Posted 2 months ago

“Appleyard have great customer service and I am thankful for your help with a past order. I have since ordered the Pothos and its beautiful and bushy and has pride of place hanging in my kitchen. Thank you again”

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Posted 2 months ago

Appleyard London is rated 4.6 based on 12,633 reviews