Appleyard London Reviews

4.56 Rating 9,156 Reviews
89 %
of reviewers recommend Appleyard London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.84 out of 5
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Order online up to 8pm Monday - Friday and up to 3pm Saturday for next day flower delivery.

Visit Website


Anonymous  // 01/01/2019
The flowers were delivered to a neighbour of the addressee but as the sender I was just told they were delivered. I should have been advised the recipient had not got them.
Posted 1 day ago
as ever, some roses have died before the lilies start to open. Some of the lily buds had dropped off into the packaging in transit.
Posted 1 week ago
Flowers arrived in perfect condition after 8pm on my wife's birthday.... Clearly this wasn't what I had in mind. Flowers still looking good after a week but due to late in the day (evening) delivery not sure I'd use Appleyard again or recommend.
Posted 1 week ago
Shame not all sizes available - I would have spent more!
Posted 2 weeks ago
My friend was very happy with her flowers but the website is terrible. It stored old addresses, got names mixed up (this questionnaire is a great example as sent to the recipient's name not mine!). Generally needs a lot of work!
Posted 3 weeks ago
Great flowers and delivery. Customer service lacking though. I asked for a VAT receipt. Still waiting!!!!
Posted 1 month ago
Lovely quality but not great value for money.
Posted 1 month ago
I, unfortunately, gave a wrong address and realised about 30 secs after the click and purchase. I contacted Appleyard, but found their customer service very poor at dealing with the situation. It was fingers crossed if it got the right address, subsequent to me tracking the order and contacting Yost (their distribution partner). They did however get there because of a kindly neighbour (the address was 18, and not 8).
Posted 4 months ago
Very good however on an email slip confirming the order, it missed a crucial name on the delivery note
Posted 5 months ago
Roses didn’t last. The rest of the bouquet looks lovely
Posted 6 months ago
It was the exact flowers shown in the picture but I understand for the covid-19 however I atleast expect it to come more close as I paid for the largest version. And didn't print my whole message on the card, you need to fix your website.
Appleyard London 3 star review on 9th July 2020
Posted 6 months ago
I never saw them but they arrived. many thanks
Posted 6 months ago
Lot better than the previous plant
Posted 6 months ago
Flowers arrived on the day as expected BUT they were left outside the front door and the delivery driver didn't even ring the bell. My friend found them on the doorstep after I had messaged her to check outside as I'd received an email to confirm they'd been delivered. A bit disappointing as anyone could have just picked them up and walked off with them! Aside from that, the flowers were very pretty and well appreciated by the recipient.
Posted 7 months ago
bouquet did not look like the photo but flowers were still nice.
Posted 7 months ago
Efficient + arrived when wanted. Recipient said it was nice. But looking at the prices of your bouquets etc they are very expensive. Not sue why I got appleyard. I thought it was blossoming gifts!!! But what I had was same price.
Posted 7 months ago
Very efficient ordering and delivery. Pretty flowers
Posted 7 months ago
Flowers ok
Posted 7 months ago
Flowers lovely but rather expensive with added postage.
Posted 7 months ago
Hi. I provided contact details for the delivery of flowers but my daughter did not receive any communications other than a knock on the door. I was led to believe that providing contact details she would be aware of a delivery was imminent but unfortunately this did not happen
Posted 7 months ago
Appleyard London is rated 4.56 based on 9,156 reviews