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Appleyard London Reviews

4.6 Rating 12,127 Reviews
91 %
of reviewers recommend Appleyard London
Company Reviews Product Reviews
11,847
 Metrics Info
4.6
Based on 12,127 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Anne B
Verified Buyer
“Excellent service Beautiful flowers Recipient was delighted”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“I ordered 100 red roses from Appleyard and whilst there was an initial computing error which mistakenly took my order as 50 roses, Appleyard have been quick to rectify that computing error and have provided me with 100 luxury roses. Max has been especially helpful in resolving the matter and I couldn’t have hoped for anyone better to help me get the correct order. The roses are of high quality and the next day delivery is genuinely very impressive.”
Helpful Report
Posted 2 weeks ago
Hi there, I’m really sorry to hear about the discrepancy with your order and the quality you received. This isn’t the experience we want for our customers. Please contact our customer services team at customerservices@appleyardlondon.com with your order number and any photos or details you can share, and we’ll review what happened and arrange a suitable resolution. Thank you for letting us know. We appreciate the chance to sort this out. Warm regards, Team Appleyard London
Posted 2 weeks ago
Mr Jerneson C
Verified Buyer
“Trusted and fast”
Helpful Report
Posted 2 weeks ago
Mr Kevin W
Verified Buyer
“Quality flowers, quality service.”
Helpful Report
Posted 2 weeks ago
Mr David C
Verified Buyer
“Always a gorgeous choice of flowers for every occasion and good they have size options.”
Helpful Report
Posted 2 weeks ago
Mrs Susan D
Verified Buyer
“Good product good delivery”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Great value, especially combined with TopCashback. High quality flowers.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“This bouquet was a gift for a new mum. And they were absolutely beautiful!! She was so happy to receive them as a gift.”
Helpful Report
Posted 2 weeks ago
Mrs Simone S
Verified Buyer
“Great communication throughout and on time delivery. Lovely flowers but a little expensive for the size of the bouquet.”
Helpful Report
Posted 2 weeks ago
Mr Jason D
Verified Buyer
“The table piece was beautiful and a very festive addition to our table on Christmas day and the days that followed. The individually wrapped candles were a very nice touch. The only thing which didn't last very long were the white roses and I'm not sure how fresh they were when added to the centre piece (I ended up buying replacement roses from a florist). Apart from that print shipping too”
Helpful Report
Posted 2 weeks ago
Louise S
Verified Buyer
“Great Website and so easy to order . Flowers and chocolate gift were much appreciated and very much complimented- delivery was promptly arranged and as confirmed. All round brilliant service - Thank you”
Helpful Report
Posted 2 weeks ago
Mr Rafe H
Verified Buyer
“Always a treat”
Helpful Report
Posted 2 weeks ago
Paul M
Verified Buyer
“Brilliant from start to finish”
Helpful Report
Posted 2 weeks ago
Mr Mohammed Y
Verified Buyer
“Quick service!”
Helpful Report
Posted 2 weeks ago
Ms K
Verified Buyer
“Lovely plant in great condition and nice wrapping too. Thank you.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“From start to finish Appleyard provide a five star service. The flowers are always a delight and there is always a wonderful choice. The information and updates regarding the delivery are constant, which is very reassuring. They make lovely gifts, which makes everyone smile. Prefect.”
Helpful Report
Posted 2 weeks ago
Ms J
Verified Buyer
“All good apart from the delivery date lead time which was around 1 -2 weeks but I knew that when I placed the order.”
Helpful Report
Posted 2 weeks ago
Mr Sarib M
Verified Buyer
“I had a great experience ordering from Appleyard.”
Helpful Report
Posted 2 weeks ago
Anna C
Verified Buyer
“The flowers were a gift for a very dear friend. She said they were beautiful and have lasted until into the new year.”
Helpful Report
Posted 2 weeks ago
Hi there, I’m really sorry to hear that your friend’s name wasn’t used correctly and that this caused frustration. That isn’t the experience we want for our customers. We’d like to fix this and ensure future orders use the correct name. Please contact our customer services team at customerservices@appleyardlondon.com with your order details and the name you’d like us to use, and we’ll update your account accordingly. Thank you for letting us know. We appreciate the chance to set this right. Warm regards, Team Appleyard London Liebe Grüße, Team Appleyard London
Posted 2 weeks ago
Mr James D
Verified Buyer
“Great flower delivery service, with beautiful bouquets and good prices”
Helpful Report
Posted 2 weeks ago
Appleyard London is rated 4.6 based on 12,127 reviews
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