Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,743 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My daughter purchased flowers for my wife for Mothers Day. The quality is very poor, I purchased better from Tesco! Very disappointed and money wasted!”

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Posted 2 months ago

“Fast delivery as promised for Mother’s Day and a beautiful bouquet.”

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Posted 2 months ago

“I must say I was apprehensive about ordering an orchid plant online, it was last minute for my mums birthday, i was abroad couldn't get to the usual flower shop, had reservations aboit the quality etc what I got was exactly the same as the photo amd what was promised, rapid delivery healthy plant thank you will use again”

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Posted 2 months ago

“Beautifully presented. Only negative was that there was no food”

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Posted 2 months ago

“I bought flowers as a Mothers Day gift. Two days later the flowers were withered and wilting. To top it off, the delivery driver just dumped them round the side of the house and didn't bother knocking. Luckily, I was at the property as my mum is disabled and she wouldn't have been able to go out and get them. I also gave the driver a telling off. Utter garbage and I'll be going elsewhere in future.”

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Posted 2 months ago

“Your online check out is not working. Happy to go somewhere else to get my flowers.”

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Posted 2 months ago

“Flowers arrived on time and were mostly ok but a little crushed with a couple of heads broken off. I think Appleyard need to review how they package the flowers - especially something to protect the top of the flowers.”

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Posted 2 months ago

“Excellent quality and reliable delivery ! Well done!”

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Posted 2 months ago

“Always a great service and beautiful flowers from Appleyard 💐”

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Posted 2 months ago

“Delivery was on time, flowers were exactly as described and my Mum was delighted with them”

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Posted 2 months ago

“Quality flowers and delivery every time - highly recommended!”

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Posted 2 months ago

“I received a very large bunch of daffodils on Sat 22nd March at 1.30 pm ; they were a Mother’s Day gift from my family. I trimmed the ends of the stems and placed them in water straight away. By Monday they had failed to open, I have taken two photos of them since as they have wilted and failed to open . I’m very disappointed and upset. My son will use the photos as evidence to claim refund .”

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Posted 2 months ago

“Amazing delivery presentation was perfect”

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Posted 2 months ago

“Always reliable, beautiful flowers. Great customer service!”

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Posted 2 months ago

“I am a recipient of Appleyard Flowers on 31/3/25. However this morning 2/4/25 I woke to find dead peach spray roses!! Aghast from a sad recipient of Mother’s Day flowers although they came a day late. All instructions followed and happiness reigns with rest of bouquet. Please note previous deliveries were healthy living flowers for a good week plus with repeated water refreshments! Just wanted to share with Appleyard Flowers and not go through my daughter who would be upset to know this especially as she’s purchased a three-month subscription! Lola I’ve tried downloading a photo of dead roses but your system doesn’t allow me too!”

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Posted 2 months ago

“Excellent service, and flowers arrived in great condition.”

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Posted 2 months ago

“The flowers looked like quality and they improve with time”

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Posted 2 months ago

“Great service and flowers as always”

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Posted 2 months ago

“Flowers failed to arrive for Mother’s Day! Utterly useless and no way to speak to an actual person to seem a refund. £62.00 wasted and a disappointed Mum on Mother's day. Do not use this service.”

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Posted 2 months ago

“SW15 3TT Really disappointed with the flowers sent= nice rose bulbs which started drooping after a couple of hours and got quite dry despite our best efforts. Sorry for my son who wanted me to have nice flowers for Mother's Day. Disappointed and disappointing”

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Posted 2 months ago

Appleyard London is rated 4.6 based on 11,743 reviews