Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,743 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“excellent serice and well informed as to progress of order”

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Posted 1 month ago

“Beautiful selection of flowers, and good communication about delivery progress”

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Posted 1 month ago

“Excellent service,I ordered a hydrangea for my Grandsons new garden,he was really pleased as there were some flowers bloomed on it already. I would definitely order from here again,great prices,excellent delivery. Many Thanks.”

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Posted 1 month ago

“Roses arrived on time - but leaves were already dry and falling off. After a few days the flowers were very sad and disappointing. Not the quality I expected - we have used Appleyard many times but will now look elsewhere.”

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Posted 1 month ago

“Good flowe, good delivery... the black ribbon was bit uncomfortable , had to go look for and buy a ribbon separately... like unless I specify funeral ... probably shouldnt go with black 🤣”

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Posted 1 month ago

“Flowers arrived on time and the recipient is delighted with them. Almost a week after delivery she says they've done really well, very long-lasting.”

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Posted 1 month ago

“Great experience end to end”

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Posted 1 month ago

“Really beautiful flowers delivers on time with great communication”

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Posted 1 month ago

“On 24th March I ordered ‘Peonies and Cream ‘ flowers for my 80 year old friend’s birthday the next day. Today I received a hand written card from her thanking me .Her words were ‘ the peonies are such a bold colour and go so well with the lovely white roses.They really are the most beautiful flowers I have ever received’ That is surely the best complement Appleyard you never let me down.”

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Posted 1 month ago

“Flowers arrived on the day requested, and the birthday girl was delighted with both flowers and chocolates”

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Posted 1 month ago

“Always beautiful flowers and always delivered on time. Always great service as well”

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Posted 1 month ago

“Three weeks ago I sent a bunch of flowers, lilies, roses, eucalyptus etc. I paid £45.00. They got delivered on the correct day albeit at 2110 hrs and had I not rung my daughter they would have sat outside all night. The roses were brown and only one came out, the lilies were just a branch of a main stem the eucalyptus was not what was shown and the rest was just filled out with green foliage. It is the worst bunch I have ever sent to anyone. What’s more I have been in touch with Appleyard but to date none has come back to me despite trying “live chat” emails etc. I am appalled with this company and would never recommend them to anyone. I hope this review goes live and the only way I shall rescind it is I receive a complete refund. Sally Myles”

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Posted 1 month ago

“For Easter I was sent Decorum yellow in full bloom. But in one week despite following the instructions it was “over “. Very disappointing.”

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Posted 1 month ago

Hi Marion, Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience with the Decorum yellow. It's disappointing to know that it didn’t flourish as you had hoped, especially during such a special time. We aim to deliver the highest quality, and it's clear we didn’t meet your expectations in this case. Your concerns are important to us, and we will address them internally to ensure we improve moving forward. If you’d like to discuss this further or need assistance, please feel free to reach out to us at customerservices@appleyardlondon.com. We value your input and hope to have the opportunity to make things right. Best regards, Appleyard London Customer Support Team

Posted 1 month ago

“The Easter gift of a simple bunch of tulip and hyasinths paired with a Lindt egg was a hit with my Aunt. Flowers beautiful, you could tell it felt like an elevated Easter gift as she was quite excited.”

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Posted 1 month ago

“Such beautiful flowers, arrived on time and quickly. Will deffinatley order again from Appleyard London.”

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Posted 1 month ago

“Good service.”

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Posted 1 month ago

“The worst experience ever. Do not use them. They did not deliver 2 out of 3 bouquets which were for members of the same family causing me huge upset & embarrassment. They still have over £100 of my money and no deliveries. It’s now almost a week. Do not use them.”

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Posted 1 month ago

“Very professional and perfect plant”

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Posted 1 month ago

“The delivery was on time. My friends were delighted and when the new baby saw the teddy bear I'm told he immediately stopped crying which pleased the parents . Thank you”

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Posted 1 month ago

“Beautiful bouquet delivered as promised-excellent value!”

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Posted 1 month ago

Appleyard London is rated 4.6 based on 11,743 reviews