Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 12,113 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 12,113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 20th December 2025

402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very nice bouquet of red Christmas roses.”

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Posted 3 weeks ago

“The flowers were perfect but unfortunately the card was watermarked and slightly spoiled due to moisture from the Bouquet inside the packaging. I did feed this back to Appleyard and suggested a plastic sleeve might be a worthwhile precaution going forward.”

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Posted 3 weeks ago

“I ordered flowers for delivery to a family member. I haven't seen the flowers myself but am told they're lovely. They were delivered as requested. The ordering process was straightforward. Nothing to complain about!”

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Posted 3 weeks ago

“Appleyard's website was easy to use. Lots of choice. Delivery was on time. The bouquet I ordered was a gift so I didn't see the actual quality however the recipient said they were lovely and fresh.”

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Posted 3 weeks ago

“Good product efficient delivery”

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Posted 3 weeks ago

“Well packaged orchid, plant very healthy and plenty flowers.”

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Posted 3 weeks ago

“I bought 50 red roses for my girlfriend. Everything from delivery to the messages I got off her when she received them was perfect. Outstanding service at a very good price point.”

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Posted 3 weeks ago

“Overall, good experience...although one order seemed to have been forgotten about until I 'checked' the status of my 2 orders the day before. The recipients seem happy with their presents.”

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Posted 3 weeks ago

“Had exactly what I wanted. Reasonably priced. Fast delivery. Website was easy to use. Recipients were very happy with the flowers. Overall a good experience for me, amd a lovely gift for others.”

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Posted 3 weeks ago

“Lovely beautiful flowers Great efficient service”

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Posted 3 weeks ago

“Excellent product great service and kept in for Ed with delivery”

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Posted 3 weeks ago

“Nice flowers delivered safely on time. Unfortunately their longevity wasn’t as good as cheaper flowers I have purchased elsewhere, despite following the care instructions”

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Posted 3 weeks ago

“Beautiful flowers and came right on time!”

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Posted 3 weeks ago

“Always the best service, beautiful flowers that last more than 3 days. Great discount codes given by company. Good delivery service .”

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Posted 3 weeks ago

“2 stars are for the customer services as they were helpful. Didn't want to give more that 2 stars because the flowers were an embarrassment. I ordered roses for my partners sister she loves pink roses they arrived half dead, I will include photos. I complained and I was given a refund and an extra £10 credit on my account. I used this to order my mum some Xmas flowers, (christmas spice) they arrived today half dead and mouldy. I tried using the bot to complain and speak to human because this is twice I dont want any further orders so wanted a full refund for both but please don't waste your time! My boyfriend contacted them via Facebook and customer services contacted us straight away I sent pictures and received a full refund. These flowers arent cheap and I have seen better quality in the local supermarkets. So I will stick to them in future.”

Helpful Report

Posted 3 weeks ago

Hi Tasha, I’m really sorry to hear the flowers arrived in such a poor condition again, and for the distress this has caused. That’s not the experience we want for our customers. We’d like to look into this and make things right. Please contact our customer services team at customerservices@appleyardlondon.com with your order numbers and any photos or details you can share. We’ll review what happened and arrange a suitable resolution. Thank you for letting us know. We appreciate the chance to sort this out. Warm regards, Team Appleyard London

Posted 3 weeks ago

“I ordered champagne and chocolates as a Christmas gift for family. It was delivered to them on the day promised and I was kept informed with each stage of the delivery. I would order again from Appleyard, maybe flowers next time.”

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Posted 3 weeks ago

“Good choice and timely delivery.”

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Posted 3 weeks ago

“Al delivered on time and lovely flowers”

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Posted 3 weeks ago

“Lovely products, good choice too”

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Posted 3 weeks ago

“these were a gift to a client and they were over the moon with the quality and quantity”

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Posted 3 weeks ago

Appleyard London is rated 4.6 based on 12,113 reviews