ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.46

3.5 Rating 3,109 Reviews

62 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.5

Based on 3,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, really helpful friendly team, and on delivery they couldn’t do enough to make it all go smoothly. Big thanks for a job well done!”

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Posted 5 years ago

“Arrived on time, items collected and delivered with care and delivered on time. Will use again.”

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Posted 5 years ago

“My experience with anyvan was fantastic. My two removers were very helpful indeed and i can't recommend you highly enough. David.”

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Posted 5 years ago

“Excellent service from start to finish. Would highly recommend.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I have used and recommended anyvan several times now. They are always, very quick, very professional and the drivers are very polite and treat motorbikes with complete respect and care. I would not use anyone else to collect or deliver a bike. A great company”

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Posted 5 years ago

“Excellent service throughout worked so hard highly recommended”

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Posted 5 years ago

“CAUTION! Be careful when you book with Anyvan and SebyUK. Whilst they were carrying the boxes in the living room and I was running after my toddler, I left my bag open with Airpods inside on the counter. I checked my bag in the car going to our new flat as I use my Airpods daily and well they were not in my bag anymore. Anyvan did not help at all even though they have the “we are waiting to help you" slogan. Be careful with you valuables. You let strangers into your house, don’t forget that. Other than that, they did a OK job. We had many more items than what we quoted initially and so we got them to requote and agreed to pay a good amount more. Due to concern of fitting everything we asked them to take the larger and heavier items first so that we can take the remaining in the car. They did not listen to this and having to tell them 3 times they still didn't. One person could speak broken English, the other guy did not speak English at all. This meant that we had to spend all Sunday moving really big boxes in the car which could have been avoided if they had listened. They were a bit rough in handling items but OK for most part. Overall, I would NEVER use Anyvan or SebyUK again. Customer care is definitely not their priority, essentially: you get what you pay for.”

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Posted 5 years ago

“Excellent service, punctual and efficient as always. Can’t recommend enough!”

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Posted 5 years ago

“Beware if you need to cancel, booked this morning Saturday for Monday removal, had to cancel (Saturday afternoon) and they only will refund 50% They need 48hrs notice for 100% refund, absolutely shocking, even when I booked it wasn't 48hrs so beware funny how the refund takes 3-5 days though”

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Posted 5 years ago

“A very straightforward and helpful service.”

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Posted 5 years ago

“Driver entered my property without Covid protection tellling me he 'did not understand the meaning of the words Covid compliant' and to take up any issues with Anyvan. Anyvan has removed my negative review of anothher review site. I wonder how many other negative reviews it hides?”

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Posted 5 years ago

“Excellent service and communication. I would fully recommend this company. Reliable and value for money.”

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Posted 5 years ago

“The care the staff took in moving my belongings was exemplary. They worked so hard, and so cheerfully. Ovi and Adrian are a credit to the company. I would recommend this company without any problems. Great customer service and care from booking to completion of moving”

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Posted 5 years ago

“Booked a collection slot between 8-10. I’ve checked the tracking and the van is still Harrow north London and I am Bexley south London so it’s going to be at least an hour! Such a shame as Booking was so easy and I was going to use them again next week! I doubt it’s the fault of the driver. Whoever or whatever sorts the routes needs a better geographical knowledge. Not happy at all.”

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Posted 5 years ago

“2 items of jewellery were stolen and the driver urinated outside my new home. AnyVan support "spoke to the driver", then after that, no help at all. No refund was offered. I very much regret using this company.”

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Posted 5 years ago

“Excellent and very helpful team. Made the move almost a pleasure !!!”

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Posted 5 years ago

“Courteous driver- great value for money and saved my bacon of how to get the stuff moved. Will use again for certain”

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Posted 5 years ago

“Excellent service from Mark would highly recommend couldnt be better”

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Posted 5 years ago

“No refund at any cost but will happily do other jobs for you what a cheek”

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Posted 5 years ago

ANYVAN is rated 3.5 based on 3,109 reviews