ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.44

3.4 Rating 2,903 Reviews

62 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a driver work with Anyvan it is the worst company you work with even if you have a serious issue no one cares if you call them. They are paying pennies to drivers.”

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Posted 5 years ago

“Our man with his van was brilliant.”

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Posted 5 years ago

“My sofa was delivered, I literally didn’t do anything from buying the sofa, to AnyVan delivering, it happened perfectly within the allotted time, delivery was efficient & fast. Really helpful delivery guys, it was a rainy day but it didn’t even get wet. I will be using AnyVan for all my moving needs! You won’t regret it!!”

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Posted 5 years ago

“Picked up vehicle on time.Able to track vehicle from start to destination.Driver very helpful at destination completed job by unloading car and parking on drive.Very competitive price.Would recommend saved me a lot of time”

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Posted 5 years ago

“Excellent outfit. Good price, good service, excellent tracking. Will defeinitley use again and recommend.”

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Posted 5 years ago

“Speedy service. Reliable. Very friendly.”

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Posted 5 years ago

“Used ANYVAN to move a rattan sofa set (L shape sofa, table and foot stool - 5 pieces in all, including glass top for table) from Wrexham 100 miles @ £106 - the process was so straight forward from start to finish and totally took away the stress and hassle from me having to do it. The driver was so lovely and complimented me on my purchase. Definitely use again and highly recommend.”

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Posted 5 years ago

“My furniture was all damaged. 15 emails later offered £50 by their claims manager . My sofas that were torn were £3k. They act as a third party and are stating I have to take it up with the transport provider that they sold the job too, have given me hardly any details to track the men down and turns out the company doesn’t exist”

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Posted 5 years ago

“Efficient from first booking to doing the job. Great communication . Tracking was great too and the drivers who carried out the job were lovely . Everything went perfectly and I would definitely use them again”

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Posted 5 years ago

“Very good. Loved the tracking device.”

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Posted 5 years ago

“Very prompt delivery, friendly delivery men and tracking extremely good. The price was reasonable althoughI had to provide my own boxes.”

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Posted 5 years ago

“Terrible customer service. Despite numerous emails and pictures of damaged furniture still not accepting liability. If you value your belongings do not use. Drivers turn up (third party) no care whatsoever put a dent in my wall and my sofas and chairs covered in abrasion marks. This was reported at the time to the drivers and acknowledged and we were told it had to go through Anyvan! Which it did but now told it’s not there problem as the drivers are not admitting to damaging the stuff so no proof! They say they only cover fire and theft unless you’ve taken out separate damage insurance! £200 out of pocket and damage to sofas to repair.”

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Posted 5 years ago

“Service was good very friendly price was good would recommend to anyone”

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Posted 5 years ago

“Very good service price was very good very friendly would recommend to anyone”

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Posted 5 years ago

“Good service, friendly and helpful”

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Posted 5 years ago

“DO NOT USE THIS SERVICE, THESE ARE CONMEN, DIDNT TAKE EVERYTHING THAT I PAID FOR, LEFT ME WITH 2 BOXES, A SUITCASE AND A GUITAR BECAUSE THEIR PREVIOUS JOB TOOK UP TOO MUCH ROOM THAT IS NOT MY FAULT!! THEY DO NOT WEAR FACE MASKS AND STAFF ARE RUDE I HAVE BEEN WELL AND TRULY RIPPED OFF”

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Posted 5 years ago

“Great guys - very pleasant and helpful. Would definitely use again and would definitely recommend :)”

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Posted 5 years ago

“Hidden fees. Anyvan won't call you ahead to tell you that they are charging you fees. I only found out on my bank statement that I got charged extra which they blamed on "heavier parcel". We could have settled it there and then but they only told us after a job is finished.”

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Posted 5 years ago

“Excellent service. The guys went above and beyond the call to help me with my move.”

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Posted 5 years ago

“AVOID do not use this company. Small unprotected van came late to do my house move. 2 very unhelpful drivers who moaned constantly about lifting. Caused damage to 2 of my leather sofas and suede bed. Only offered £20 refund. Shambles of a company”

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Posted 5 years ago

ANYVAN is rated 3.4 based on 2,903 reviews