ANYVAN Reviews

Name: ANYVAN
Address: 5 -17 Hammersmith Grove The Triangle Hammersmith London, London
Rating: 3.36

3.4 Rating 2,591 Reviews

60 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,591 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and punctual service. Thank you.”

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Posted 11 hours ago

“Good service when you need to find someone on short notice. The customer service is also very good and approachable. The tick list of the items is not as comprehensive as it could be.”

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Posted 13 hours ago

“Very polite and punctual service. Thank you.”

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Posted 17 hours ago

“Sehr gute Betreuung, bis der richtige Transporteur gefunden wurde. Danke!”

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Posted 2 days ago

“Sehr gute Betreuung, bis der richtige Transporteur gefunden wurde. Danke!”

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Posted 2 days ago

“Good service. Kept informed throughout the day on delays due to previous deliveries over running.”

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Posted 1 week ago

“Punctual. Unfortunately a large cardboard box was left for us to dispose of. We have no car so disposal will be difficult. Mentioned this but no reaction.”

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Posted 1 month ago

Hi Adrian, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 week ago

“Punctual and efficient”

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Posted 1 month ago

Hi Susan, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 week ago

“They attended the property on time.”

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Posted 1 month ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“All went smoothly. Nigel collected and then delivered the car in good time. He was very helpful and courteous and took care offloading the vehicle for me. My only concern was that having accepted your quote made on the basis of the area post codes it was disappointing to see the price went up by over 10% when accurate postcodes were used. I could have provided accurate full postcodes/addresses from the start but was not asked for them. I had a difficult conversation with your staff member (male - could have been Aaron?) who just kept repeating that basic postcodes cover a wide area and this was explained in your Ts & Cs. He was not at all conciliatory, to put it politely. Maybe this system could be explained more clearly (as in your glossy ads) at the start of the process ? Otherwise all good thanks”

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Posted 2 months ago

Posted 1 month ago

“A good service and a good driver, however, the method of getting my motorcycle onto the van was a little precarious! It all ended okay though, at a very reasonable price.”

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Posted 4 months ago

Hi there, Thank you so much for your review! Your feedback means a lot to us here at AnyVan, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Kind regards, AnyVan

Posted 4 months ago

“Easy to book and choose items. The driver on the day did query the parking even though there was plenty of space for his ramp to be lowered. The driver also claimed the items as being heavier than usual (standard wood dining chairs). Driver loaded and unloaded the items quickly and carefully (no damage).”

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Posted 4 months ago

Hi Mandy, Thank you so much for your review! Your feedback means a lot to us here at AnyVan, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Kind regards, AnyVan

Posted 4 months ago

“Very easy to book in! The two men who helped us were great and got it done very quickly”

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Posted 5 months ago

Hi Charlotte, Thank you so much for your review! Your feedback means a lot to us here at AnyVan, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Kind regards, AnyVan

Posted 5 months ago

“Efficient service. Flexible and accommodating.”

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Posted 9 months ago

“Reasonable friendly service Thankyou”

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Posted 10 months ago

“I’ve used Anyvan twice. They send at least two team members who are always happy to help with making your belongings get to where they need to go in your new accommodation.”

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Posted 1 year ago

“Everything I was told would happen, Did”

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Posted 1 year ago

“Transfer went very smoothly, Adrian was brilliant would definitely use again.”

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Posted 1 year ago

“Driver very polite and professional. Would recommend this company.”

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Posted 1 year ago

“Driver very polite and professional. Would recommend this company.”

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Posted 1 year ago

ANYVAN is rated 3.4 based on 2,591 reviews