ANYVAN Reviews

Name: ANYVAN
Address: 5 -17 Hammersmith Grove The Triangle Hammersmith London, 5 -17 Hammersmith Grove The Triangle Hammersmith London, London Borough of Hammersmith and Fulham
Rating: 3.38

3.4 Rating 2,688 Reviews

60 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London,
5 -17 Hammersmith Grove The Triangle Hammersmith London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service delivered as promised. Thank you”

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Posted 2 weeks ago

“Great price. The driver was good, helpful, polite and professional. The only down side was he was almost an hour early, which could have caused some problems, too long to explain. Not the drivers fault, I would imagine he gets his info from higher up. Still good though.”

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Posted 3 weeks ago

“Good removal to storage from Harvey of Enterprise Extra charges for non ground floor removal expensive. Need to ensure you complete all sections of app.”

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Posted 3 weeks ago

“The service I received from ANYVAN was good. The driver Gurpreet and his assistant were extremely good and cared for the stuff they delivered - only issues i has was they they collected the stuff much later than expected - otherwise the service was excellent”

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Posted 1 month ago

Hi Chan, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Efficient and strong chaps! And definitely knew what they were doing.”

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Posted 1 month ago

Hi Jamie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“They arrived when they said they would. They were courteous and they helpfully carried the items round the back for me.”

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Posted 1 month ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Everything was good. The driver arrived late in the day which put me in a time crunch but the delivery was successful.”

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Posted 2 months ago

Posted 1 month ago

“Everything was good. The driver arrived late in the day which put me in a time crunch but the delivery was successful.”

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Posted 2 months ago

Posted 1 month ago

“Everything was good. The driver arrived late in the day which put me in a time crunch but the delivery was successful.”

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Posted 2 months ago

Posted 1 month ago

“Very polite and punctual service. Thank you.”

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Posted 2 months ago

“Good service when you need to find someone on short notice. The customer service is also very good and approachable. The tick list of the items is not as comprehensive as it could be.”

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Posted 2 months ago

“Very polite and punctual service. Thank you.”

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Posted 2 months ago

“Sehr gute Betreuung, bis der richtige Transporteur gefunden wurde. Danke!”

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Posted 2 months ago

“Sehr gute Betreuung, bis der richtige Transporteur gefunden wurde. Danke!”

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Posted 2 months ago

“Good service. Kept informed throughout the day on delays due to previous deliveries over running.”

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Posted 2 months ago

“Punctual. Unfortunately a large cardboard box was left for us to dispose of. We have no car so disposal will be difficult. Mentioned this but no reaction.”

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Posted 3 months ago

Hi Adrian, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 months ago

“Punctual and efficient”

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Posted 3 months ago

Hi Susan, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 months ago

“They attended the property on time.”

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Posted 4 months ago

Posted 3 months ago

“All went smoothly. Nigel collected and then delivered the car in good time. He was very helpful and courteous and took care offloading the vehicle for me. My only concern was that having accepted your quote made on the basis of the area post codes it was disappointing to see the price went up by over 10% when accurate postcodes were used. I could have provided accurate full postcodes/addresses from the start but was not asked for them. I had a difficult conversation with your staff member (male - could have been Aaron?) who just kept repeating that basic postcodes cover a wide area and this was explained in your Ts & Cs. He was not at all conciliatory, to put it politely. Maybe this system could be explained more clearly (as in your glossy ads) at the start of the process ? Otherwise all good thanks”

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Posted 4 months ago

Posted 3 months ago

“A good service and a good driver, however, the method of getting my motorcycle onto the van was a little precarious! It all ended okay though, at a very reasonable price.”

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Posted 7 months ago

Hi there, Thank you so much for your review! Your feedback means a lot to us here at AnyVan, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Kind regards, AnyVan

Posted 7 months ago

ANYVAN is rated 3.4 based on 2,688 reviews