ANYVAN Reviews - Read 1,172 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.22 out of 5
Returns & Refunds
Refunds Process	Difficult

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

020 3872 3050

Email:

reviews@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London

Write Your review

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please do not use we are still recovering from This experience just awful left all out goods in the rain as had another job booked. We then had to move ourselves in!!!”

Posted 1 week ago

“All went entirely to plan. The two guys that did the move were polite, hard working and efficient.”

Posted 2 months ago

“Used for the first time and would use again. Moved my belongings over 5 hrs away at a really good price. Where were you 29 years ago when I was at university this service would have been perfect back then”

Posted 2 months ago

“Used Anyvan twice in the last 2 months. First one, the crew was delayed and quite slow but got the job done well and in time. The second crew set the standard for removals: prompt, efficient, helpful, polite, good at handling complications. So the variability of service marks them down but still a very good and reliable service”

Posted 3 months ago

“Good service. Made my move hassle-free.”

Posted 5 months ago

“Delivered. Better than parcelcompare.”

Posted 5 months ago

“My removal men Andre and Gigi were fantastic and went over and beyond to help me with a move that wasn't straightforward. They deserve a pay rise! Unfortunately the sales team failed to mention that there was a £48 per hour waiting fee when quoting ieven though I had indicated that my transaction was a sale and purchase and there may be some wait time and I had been looking for a fixed quote.. The follow up call from the lady who informed me about the wait fee was unhelpful and didnt look to find a solution. Shw kept repeating that the manager would only say what she says. I had to be quite firm. Michael the manager who followed up fairly promptly wirh a call later that day was very good. He was solution focused and recognised where the failings had been. He made up for stress that the sales team had caused.”

Posted 6 months ago

“Good service.”

Posted 7 months ago

“Very quick responses to my inquiries. Well organized! Used them twice and both companies used were reliable.”

Posted 7 months ago

“Friendly and efficient service. Got a wardrobe up a tight stairway though walls did sustain minor damage! But I am very happy with the service and level of help.”

Posted 7 months ago

“Quick simple and so easy to organise. Will use this service again”

Posted 8 months ago

“Easy to setup, safe and convenient.”

Posted 8 months ago

“Prompt. Very efficient. Courteous and polite staff. Very helpful. Reasonable rates.”

Posted 8 months ago

“Very nice lads, professional, curious and very friendly, would have given 5 star rating but I still can't understand a removal company arriving without the means to move heavy furniture, no trolley, just manpower, they would have been absolutely exhausted if I hadn't of borrowed a trolley to move the stated heavy items, yes would use again, very efficient. Full PPE used and I felt safe Thanks”

Posted 8 months ago

“All went very smoothly”

Posted 8 months ago

“Very good service, the tracking system kept me informed”

Posted 10 months ago

“Very good service, a few worrying glitches with the texts and knowing who was sending what but all worked out fine so very pleased.”

Posted 11 months ago

“The guy was awesome and super helpful. My truck did arrive with a smashed rear light though that I doubt I can claim for”

Posted 11 months ago

“Very kind and helpful... Took good care when removing the goods... Sadie”

Posted 11 months ago

“Very reliable quick and efficient and friendly”

Posted 1 year ago

ANYVAN is rated 3.15 based on 1,172 reviews