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ANYVAN Reviews

3.4 Rating 2,760 Reviews
61 %
of reviewers recommend ANYVAN
3.4
Based on 2,760 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read ANYVAN Reviews

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good service. I contacted then at short notice and they were very good. It would be better if they could come out assess the content as being under stress to move and having to account for all the content in order to get the right size truck can be challenging. I was not able to itemise everything and the size truck became an issue. The driver and coworker was amazing, professional, courteous and patient. I would use them again. Thank you
Helpful Report
Posted 4 days ago
The process was a little "longwinded" but we got there in the end
Helpful Report
Posted 2 weeks ago
Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 week ago
I really like the concept of ANYVAN - I think the value for money is really good and it beats hiring a van on your own and then trying to find someone to help; However, on two occasions this month, both drivers have been late (not their fault) and I lost valuable time because of that; this is why I give only 4 starts, not five; the drivers were very friendly and helpful on both days, by the way.
Helpful Report
Posted 2 weeks ago
Hi Boris, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 2 weeks ago
# Excellent Delivery Service, Marred by an Avoidable Dispute Pros: Drivers were punctual for both collection in Glasgow and delivery in Nottingham. Excellent communication with updates during transit. All items and boxes arrived in great condition. Cons: A significant disagreement arose over the number of extra boxes. The drivers believed I had six more boxes than quoted, whereas my count was only one or two over. This led to a tense standoff, which was frustrating. Given the total cost of the service was £729, I felt that a minor discrepancy should not have become such a significant issue. This created a stressful standoff and required a call to a manager to resolve the situation before the team would proceed. Summary: The fundamental moving service provided by Anyvan was great. However, the experience was let down by a frustrating and, in my view, unnecessary dispute at the point of collection. I would still recommend them, but with the advice to double-check your item count.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you so much for your feedback! 🌟 We’re thrilled to hear that your items arrived safely and that our drivers were punctual and communicative during your move 🚚💙. We’re sorry that the small box discrepancy caused some stress at collection. We’ll make sure to pass your comments along to help our team handle these situations more smoothly in future. Thank you again for sharing your experience, and we’re glad the move itself went well! 😊 Kind regards, AnyVan
Posted 2 weeks ago
The men were very quick , clearly well practised, very professional. No hassle.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 2 weeks ago
Unfortunately there was a delay on loading and unloading our goods, due to assigned driver cancelled this work. But AnyVan did their best and did found another driver in few minutes, which was a lovely and helpful guy. Thank you so much. We are really happy with service provided
Helpful Report
Posted 3 weeks ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 2 weeks ago
Good Job. Thank you.
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Posted 4 weeks ago
Adrian and his team were excellent. The service was fast and efficient. They understood the instructions I provided clearly and followed through and went beyond to ensure I was satisfied and everything was done well. If needed I would use Anyvan again and request for Adrian and his team 😊. A job well done and thank you to other team Eleesha and Liam for explaining process and fees. All my concerns were answered clearly.
Helpful Report
Posted 1 month ago
Great service and a really convenient platform, my experience was overall good and I'd recommend it hands down. Only downside is the short time between the moving date and having the driver details, specially when moving to a long distance, hence more planning needed.
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Posted 1 month ago
Service delivered as promised. Thank you
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Posted 2 months ago
Great price. The driver was good, helpful, polite and professional. The only down side was he was almost an hour early, which could have caused some problems, too long to explain. Not the drivers fault, I would imagine he gets his info from higher up. Still good though.
Helpful Report
Posted 2 months ago
Good removal to storage from Harvey of Enterprise Extra charges for non ground floor removal expensive. Need to ensure you complete all sections of app.
Helpful Report
Posted 2 months ago
The service I received from ANYVAN was good. The driver Gurpreet and his assistant were extremely good and cared for the stuff they delivered - only issues i has was they they collected the stuff much later than expected - otherwise the service was excellent
Helpful Report
Posted 3 months ago
Hi Chan, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
Efficient and strong chaps! And definitely knew what they were doing.
Helpful Report
Posted 3 months ago
Hi Jamie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
They arrived when they said they would. They were courteous and they helpfully carried the items round the back for me.
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
Everything was good. The driver arrived late in the day which put me in a time crunch but the delivery was successful.
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
Everything was good. The driver arrived late in the day which put me in a time crunch but the delivery was successful.
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
Everything was good. The driver arrived late in the day which put me in a time crunch but the delivery was successful.
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
Very polite and punctual service. Thank you.
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Posted 4 months ago
Good service when you need to find someone on short notice. The customer service is also very good and approachable. The tick list of the items is not as comprehensive as it could be.
Helpful Report
Posted 4 months ago
ANYVAN is rated 3.4 based on 2,760 reviews