Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,928 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,928 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 2 star review on 14th May 2019

Amveer Johal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fixing our trampoline however the courier company post it through the door , fortunately nothing was damaged in them doing this but this needs reporting to them”

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Posted 8 years ago

“Quick delivery and beforehamd phoned me to check if i had ordered the right replacement parts for my trampoline (i hadnt) before dispatching, which was quality.”

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Posted 8 years ago

“Disappointed that safety netting around the trampoline has come away from the seam and started to tear in places.”

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Posted 8 years ago

“About the worst service we've had from any company in a long while. We ordered one of their trampolines for delivery ten days ago. Day by day we're promised "oh it'll be with you by xxx" and sure enough it's not. What's made it much worse though is the LIES and extremely poor customer service. And still no sign of trampoline that's been paid for.”

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Posted 8 years ago

“Really happy. Great customer service and quality products.”

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Posted 8 years ago

“We purchased a JMPKG Oval Pod 14ft by 17ft. We had previously assembled a 12ft before but needed a few tips on this one. Staff really helpful over phone. Thanks Harriet!! Our girls loved the larger jumping area and it looks really smart in the garden.”

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Posted 8 years ago

“Very happy with tent very good quality”

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Posted 8 years ago

“Ordered a 6x6 bouncy castle for our daughter. The product is fantastic really sturdy and excellent value for money and arrived within a few days, it is really easy to put up, inflates in 30 seconds and equally quick to deflate, packs away into its own storage bag. Our daughter loves it. We would highly recommend Jumping.”

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Posted 8 years ago

“Good quality net.”

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Posted 8 years ago

“Firstly, thank you very much. We are thrilled with the trampoline and tree house enclosure. The service we received was exceptional with easy ordering and a follow up call the following day to arrange delivery, which was free (always a welcome surprise). The first thing said to me on answering the call from customer service was "we just want to say - thank you for ordering with us" - nice touch. Thanks again, I have already and will continue to recommend this company.”

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Posted 8 years ago

“Quick delivery, good price and our trampoline is like new again 😃”

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Posted 8 years ago

“Easy and quick”

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Posted 8 years ago

“easy to order and delivered quickly to my door.”

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Posted 8 years ago

“Product delivered on time and was good quality”

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Posted 8 years ago

“Item was despatched half an hour after ordering. Gingerbread house tent is excellent quality and good value. Far superior to others on the market.”

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Posted 8 years ago

“fast delivery and great bouncy castle!”

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Posted 8 years ago

“Product arrived quickly and was as ordered. Thank you. Three very happy little bouncers!”

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Posted 8 years ago

“Excellent service.. Ordered on Tuesday was told it would arrive probably Saturday as late in day..no problem came on Friday am by courier... Very very pleased with the service.. Thank you would definitely recommend. Thanks”

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Posted 8 years ago

“Arrived quickly within 2days and delivery man was very pleasant ,just as advertised delighted with bouncy castle”

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Posted 8 years ago

“Parts for the trampoline arrived very quickly and everything fits perfectly. Much better than buying a complete new trampoline. V happy.”

Helpful Report

Posted 8 years ago

Jumpking.eu is rated 4.3 based on 1,928 reviews