Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,005 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Purchased bouncy castle material had holes all over it and wasn't stitched properly in the corners did not inflate properly due to the damages”

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Posted 8 years ago

“Ordering from another country and having it delivered from the U.K. To Germany was wonderful! Amanda went above and beyond helping me with my purchase. We're very happy with the product (trampoline canopy) as well!”

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Posted 8 years ago

“Easy to order, quick delivery and the replacement net fitted perfectly. Appears to be good quality but to early to comment on its durability.”

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Posted 8 years ago

“Excellent and easy to use website. Purchased what I needed at a reasonable price.”

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Posted 8 years ago

“Great service. They had run out of stock on the item listed, but refunded and came back with alternatives. Delivered within three days. Perfect, thank you.”

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Posted 8 years ago

“I placed my order it was delivered very quickly, good quality fare price”

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Posted 8 years ago

“Très bonne équipe. Envoi rapide.”

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Posted 8 years ago

“Replacement surround for 12ft trampoline is great, but very expensive. For £60 extra could have had a whole new trampoline!”

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Posted 8 years ago

“Quick delivery, trampoline is now fixed and I have happy kids 😀”

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Posted 8 years ago

“Great product; easy to inflate; good price. The children love it!”

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Posted 8 years ago

“Have not received the product”

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Posted 8 years ago

“Product seems fine but the instructions are AWFUL! There are all sorts of errors in them that generally make the build process much more difficult than it need be. As an accomplished builder of flat pack 'stuff', I've never encountered such poor instructions. Please speak to whoever is responsible for them!”

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Posted 8 years ago

“I haven't received my goods and have emailed Customer Service 3 times now and still no responses!”

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Posted 8 years ago

“Prompt delivery, robust construction, one happy thirteen year old. However, be warned, I'm reasonably practical and it took me seven hours to assemble. Once the frame was assembled the rest was fairly straightforward, but the instructions are sufficiently vague on the frame assembly that it becomes similar to doing the baked bean jigsaw. Everything is well engineered, but the manual should be idiotproof. For assembly, in addition to the required tools I would recommend either a large quantity of alcohol or a straight jacket, or even both.”

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Posted 8 years ago

“Very quick good quality good product”

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Posted 8 years ago

“Good service, prompt and gave value. Product (net for a 14ft jumped oval) though was not as good as original item less well made and less robust, did not use same fittings... a bit disappointed by that.”

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Posted 8 years ago

“Very pleased to source spares for my trampoline. Disappointed that cost is relatively high.”

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Posted 8 years ago

“Brilliant service, went out of their way to help me. Second time of ordering and quick delivery”

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Posted 8 years ago

“Quick service and easy to order”

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Posted 8 years ago

“I ordered two parts - one arrived fine, the other was sent the in the wrong size. I phoned at the weekend, left a message which was returned first thing Monday morning. The correct part arrived first thing Tuesday and the others taken away. OK, a mistake was made, but I couldn't have asked for a better correction. The whole process from ordering through to delivery was quick, efficient and easy.”

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Posted 8 years ago

Jumpking.eu is rated 4.3 based on 2,005 reviews