Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,928 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,928 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 2 star review on 14th May 2019

Amveer Johal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered with boxes all damaged luckily no parts could be easily damaged and came with no instructions. Spent an age online trying to find a video or download of said instructions for the oval jump king then gave up tried calling but you only answer between 9am and 11am. currently trying to suss it out myself which im sure wont be that difficult in the end but all could of been avoided quite simply”

Helpful Report

Posted 8 years ago

“Arrived on time all parts present. Tuffnells made excellent delivery.”

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Posted 8 years ago

“Fastest shipping ever experienced! Very polite customer service.”

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Posted 8 years ago

“The service was excellent.”

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Posted 8 years ago

“Excellent except the zip broke within 24 hours”

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Posted 8 years ago

“Item was exactelly as it was described,fast delivery”

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Posted 8 years ago

“Jumpking were very efficient in the order process and dispatching. The trampoline arrived on time as expected.”

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Posted 8 years ago

“Really fast delivery. The kids (6 & 4) both love their new 'clubhouse'! As do their friends and the neighbours kids! Was kind of a struggle to get the tent over the trampoline in a slight wind, but got there in the end. So far has survived all wind and rain. So far so good.”

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Posted 8 years ago

“Delivery was fine and efficient but I was disappointed to find the net didn't include the thin bendy poles that are integrated and keep the net up. The description wasn't clear whether these were includedor not and there was no reference tothese parts as far as I could see elsewhere on their website.”

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Posted 8 years ago

“Good service good product Fits Old Jumpking trampoline circa 15 years old”

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Posted 8 years ago

“Very efficient service indeed. Everything went like clockwork from the order right through to delivery and the tranpoline is fantastic quality.”

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Posted 8 years ago

“No problem in cancelling an incorrect order for a replacement net and ensuring the correct one was delivered in good time.”

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Posted 8 years ago

“Delivery two days later than arranged and then no net. Not particularly helpful customer service support.”

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Posted 8 years ago

“very quick delivery”

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Posted 8 years ago

“came within the time, lovely new net for our trampoline!”

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Posted 8 years ago

“Product is good and arrived quick.Only problem was it is fitted differently from the original net. Rather than a fiber glass pole supporting the bottom they now use rope to secure. Could have given a bit more rope with the product as I was short by approx. 1ft.”

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Posted 8 years ago

“We don't have chance to buy that parts in our country, so we are happy for that e-shop.”

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Posted 8 years ago

“It was easy to find the right replacement product for a reasonable price.”

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Posted 8 years ago

“Good products, prices and service”

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Posted 8 years ago

“The Gingerbread house is perfect for Grandchildren and much enjoyed ,fine for use outdoors,and the cover easily removed in case of adverse weather conditions.Would fully recommend for indoor and outdoor use .Very easy to construct 5-10 minutes.Prompt delivery”

Helpful Report

Posted 8 years ago

Jumpking.eu is rated 4.3 based on 1,928 reviews