Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,927 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order to find second hand used parts included in the box. They were scratched and covered in mud. Contacted Customer Service, have yet to receive a reply.”

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Posted 6 years ago

“Fast delivery and great product.”

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Posted 6 years ago

“website quite good allowing us to pick the correct safety net. Delivery could be quicker but ok. The method of attaching the net to the base is really fiddly and took sometime.”

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Posted 6 years ago

“The quality of the replacement net was first class, the speed and simplicity of the ordering process and the cost”

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Posted 6 years ago

“Fast & efficient delivery. A great product.”

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Posted 6 years ago

“Very happy with my order + purchase. Suprising quick delivery too.”

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Posted 6 years ago

“Good quality and has made the trampoline look new again”

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Posted 6 years ago

“Bought the 8x12 rectangular trampoline and very pleased with the choice. It takes less room in the garden and looks more professional. It took me a few hours to assemble on my own but was not complicated. I did need my strongest reading glasses though to read the instructions. My boys absolutely love it and so far has stopped them waisting their time on computer games and TV. I think this purchase is going to improve our family life enormously as we no longer have to yell at the kids to get off an iPad and get outside.”

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Posted 6 years ago

“The net zip has already started to come away from the seam leaving a wide hole for the children to fall out of . This has happened in less than 6 weeks after buying the replacement net. Very very disappointed”

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Posted 6 years ago

“Very quick delivery and very happy with the products”

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Posted 6 years ago

“Delivered when said it would.”

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Posted 6 years ago

“Wir sind mit der Abwicklung sehr zufrieden. Sehr freundlicher telefonischer Kontakt zu Jumpking. Versand per TNT hat mit 5 Tagen super geklappt. Wir sind sehr gespannt wie das Trampolin ist, da wir es noch nicht aufgebaut haben.”

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Posted 6 years ago

“I still have not receive my order! Please let me know where it itis???3 weeks ago Brigitte Ducoin”

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Posted 6 years ago

“The jumpking trampoline is excellent quality. Unfortunately TNT Delivery was terrible! Express one day delivery took 4-5 working days to complete. Jumpking customer service never came back to me when I told them about the delivery problems. Disappointing.”

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Posted 6 years ago

“10ft safety net was exact replacement for damaged one. Only downside, did not arrive on time but when delivery arrived was put in a safe location as I was not at home.”

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Posted 6 years ago

“The trampoline was quite difficult to put together. Some of the instructions were vague but now that it is complete it is very sturdy and the children are thoroughly enjoying it. A couple of pieces of metal were very slightly out of shape so we had to do some quick fixes but generally the parts were in excellent condition, including all the foam padding and 'soft' parts. The trampoline is also very pleasing to look at and has ample space for big jumps and turns.”

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Posted 6 years ago

“When placing the order for replacement net, the system apparently miscalculated the postage cost which delayed delivery by 3 weeks. However, a customer service supervisor dealt with the situation efficiently and to mutual satisfaction. The item arrived as expected and is now in place, (much to my kids delight).”

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Posted 6 years ago

“Great that I can buy parts to fix our trampoline - it’s transformed and it’s great to be able to repair rather than replace”

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Posted 6 years ago

“Excellent product! My 5 year old loves it. Fast delivery and great price.”

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Posted 6 years ago

“I placed on order on 8th May and I still have not received the order 17 days later. I advised your customer services three times by email and am still waiting for a response.”

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Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,927 reviews