Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,041 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,041 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item is perfect and delivery was really fast”

Helpful Report

Posted 7 years ago

“Trampoline arrived a day late but that was due to TNT. Trampoline is lots of fun very bouncy and pretty easy to assemble with two people. Helpful staff over the phone.”

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Posted 7 years ago

“Our net around our trampoline had got ripped, we ordered a replacement that came quickly and fitted perfectly. Very pleased that the trampoline is now safe for the kids to use again”

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Posted 7 years ago

“Great to have a new net on our trampoline. The change in design from the attachment at the bottom made it tricky. Thankfully you have all the manuals online. I had to undo half of the laces as there is only just enough length to attach it. An extra 20cm on each of the 8 laces would have made it easy. I now also have to go inside to attach the cover as I can’t pull through from the outside.”

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Posted 7 years ago

“I orderefd replacement poles for the top of a 10ft tramploline net. Delivered quickly, exactly what I required and good value. Perfect.”

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Posted 7 years ago

“Excellent. Didn't come with instructions, so suggest taking photos of anything you are taking down to replace. Great customer service also.”

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Posted 7 years ago

“Quality trampoline and great people to deal with. Highly recommended.”

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Posted 7 years ago

“Customer care were great they checked my order with me when I called with a concern, after ordering online. They worked out what I had done wrong regarding size and changed my order there and then. Brilliant”

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Posted 7 years ago

“Nice and easy transaction, all fits perfectly and delivery was far quicker than expected”

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Posted 7 years ago

“Replacement net for trampoline. Fitted well but expensive”

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Posted 7 years ago

“Quality Product and quick delivery”

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Posted 7 years ago

“Product as described and delivered promptly.”

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Posted 7 years ago

“Excellent efficient company to deal with. Many thanks”

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Posted 7 years ago

“The net sent to me is not as robust as the previous net I have purchased as a replaecement ( each one lasts about 3-4 years). There is no longer a bottom pole and the bottom of the net attachment seems a bit flimsy as does the material for the net compared to previous iteration”

Helpful Report

Posted 7 years ago

Dear Andrew, Thank you for your feedback. I can confirm that the new nets are made of a stronger PE weave which does not snag and has a higher UV rating than the older nets. The bottom G3 rods had to be replaced by ropes, as used on our other models, because of Toy Regulations EN71 part 14. It was felt children could still get their hands and feet under the G3 rod and touch the springs, so they had to be replaced by the ropes. Toy regulations also state all nets should be replaced yearly, but I would advise checking them regularly for any holes, 3 to 5 years is quite normal for the lifespan of a net. I hope that helps, but please do call if I can help further. Amanda

Posted 7 years ago

“Fast delivery even over the bank holiday weekend. Received what we ordered with no problems”

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Posted 7 years ago

“Customer service was excellent, I ordered the wrong item but Amanda quickly spotted this and amended the order on my behalf, fantastic customer service. Items ordered were great value and delivered speedily. I can not fault them in anyway. I will definitely use them again.”

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Posted 7 years ago

“I bought a replacement trampoline net for our Jumpking trampoline which is several years old but still in good condition. The new net looks great!”

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Posted 7 years ago

“First delivery had an item missing, but sorted out as soon as I contacted them and no additional delivery charge. Last bought here 4 years ago and ggod service this time too.”

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Posted 7 years ago

“I was disappointed that there wasn't any spare springs and I found the instructions very confusing and the parts for the actual trampoline ring didn't fit properly”

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Posted 7 years ago

“Excellent product and great service”

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Posted 7 years ago

Jumpking.eu is rated 4.3 based on 2,041 reviews