Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,006 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have placed an order for a new net on 17 May and I'm still waiting for update on delivery (2 weeks later).”

Helpful Report

Posted 2 years ago

“Excellent sturdy and as described , very pleased with our purchase. If being particular there were a couple of Scranton the framework , but this didn’t stop us getting it up as wouldn’t hinder the performance. Out 11 year old gymnastics daughter is thrilled snd can’t keep off it . Worth every penny”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“It is utterly brilliant! Our granddaughters absolutely love it.”

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Posted 2 years ago

“Bonjour, Bon produit , une notice en francais aurait été appéciée. Livraison rapide.”

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Posted 2 years ago

“Good trampoline, some nice improvements since I bought the last one. However some parts were damaged and despite two emails to customer service I’ve yet to get a reply.”

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Posted 2 years ago

“Fantastic quality trampoline. Kids are very happy. We had one issue with the netting having a rip in it and after contacting them they sent a replacement out.”

Jumpking.eu 5 star review on 24th May 2023

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Posted 2 years ago

“Brilliant customer service. They were proactive in checking the replacement net I ordered was the correct fit for my trampoline. New net delivered quickly and fitted perfectly.”

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Posted 2 years ago

“Have not yet received the product so cannot comment. We ordered on the 10/05 . Our order number is 1000048212 Please can you look into it Regards”

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Posted 2 years ago

“I ordered a new net for my trampoline. Jumpking noticed that I had ordered a different one than last time and took time to contact me to enquire whether it was the correct one for my trampoline. It was the wrong one so they helped me to get the correct one. The product arrived in good time, was well packaged and the quality was excellent. Thank you Jumpking.”

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Posted 2 years ago

“Great price, fast delivery”

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Posted 2 years ago

“Much appreciated the time to ensure we had the right size trampoline cover. Much appreciated!”

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Posted 2 years ago

“They know their stuff and are very efficient”

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Posted 2 years ago

“Jumpking customer service is excellent. I ordered the wrong item and was helped very efficiently to get the right part. Thank you.”

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Posted 3 years ago

“Always very good to provide replacement/spare parts for our trampoline. It is like Trigger’s broom!!”

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Posted 3 years ago

“Quick delivery but unfortunately items missing from delivery - emailed customer service but no response. Hence 1 star!”

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Posted 3 years ago

“Online order, however I received a call the next day to organise the delivery. Received in 7 days fantastic service The trampoline is fantastic and very strong.”

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Posted 3 years ago

“The order process was very straight forward and easy to find the parts. There was some delay with the poles arriving and they are slightly shorter than the original ones, which is why only 4 stars.”

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Posted 3 years ago

“Great trampoline ended up buying a 11.5 x16 and it’s fantastic the kids play tag and jumping and lots of chaos ! Great quality and definitely worth the money so far only two issues is you don’t get a delivery option so they let you know the day before they are coming but never a time ! Also the instructions are very basic and myself and husband are very handy but it took all our problem solving skills to get it sorted”

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Posted 3 years ago

“Bought the puppet tree playhouse, absolutely lovely, couldn't be more pleased.These playhouses are just excellent”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 2,006 reviews