Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,042 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“One of plastic caps to poles arrived broken. Since then another has snapped. Husband has had to tie all caps on with cable ties to hold net in place.”

Helpful Report

Posted 10 years ago

Good afternoon, I am sorry to hear you have broken caps on your trampoline. If your trampoline is still within its warranty these can be replaced for you. Please contact us via email or telephone customerservice@yjeurope.co.uk 01473 747792.

Posted 10 years ago

“Excellent product (10 x 7 JumpPod Oval) and first class service. Trampoline is straightforward to assemble and is very sturdy. It is safe and great fun for our two children of 6 and 4, as well as providing good exercise for them. Recommend purchasing a canopy roof as this kept uv rays off the children in the summer and leaves off the trampoline now they are starting to fall. Overall, very pleased.”

Helpful Report

Posted 10 years ago

“Customer service on the phone was great. However ups delivery used was terrible. Parcel lost, delivery office uncontactable and refused to contact me as no good news. Would not allow us to check the goods when eventually received without a signature. Sadly as jumping only work 9-5 min-fri they could not help either. Trampoline great once up.”

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Posted 10 years ago

“Prompt service, all parts present, fairly clear instructions, same good build with added safety net(had an old jumpking trampoline pre safety net type) which emcourages the children to be slightly more adventurous.”

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Posted 10 years ago

“Fast efficient service with a very durable product”

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Posted 10 years ago

“Okay but .... It was expensive and the top was insubstantial and succumbed to the weather within a short time - I could have bought an equally serviceable trampoline for far less money.”

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Posted 10 years ago

“When the missing box finally turned up we managed to put the trampoline together. Not impressed with the customer service at Jumpking”

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Posted 10 years ago

“Brilliant wish I had bought long ago, my little boy loves it”

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Posted 10 years ago

“Good service Good product Good price”

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Posted 10 years ago

“Great product and service. Three happy bouncing boys say thankyou.”

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Posted 10 years ago

“Great. Easy to find the right part. Easy to order. Good price. Very fast service. Will be back in the future I am sure.”

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Posted 10 years ago

“Brilliant product and outstanding customer care”

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Posted 10 years ago

“They provided me with help and advice in buying the correct product for my girls trampoline .”

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Posted 10 years ago

“It took a while to locate the right net and instructions for our trampoline but having done so we are very happy with the product”

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Posted 10 years ago

“Excellent replacement net would deffinatly use this company again”

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Posted 10 years ago

“Bought a 14' Octapod trampoline and it has been worth every penny. We have 2 boys (9 & 6) can easily have 4 of a similar age on there at the same time (being careful obviously!) and the octagon shape really does mean they all stay apart and don't end up in a tangled heap in the middle. Build quality is really good, too. It's very sturdy and was put up with a minimum of fuss. The shape is surprisingly space saving as well. Would definitely recommend the company and product!”

Helpful Report

Posted 10 years ago

“My daughter loves her new big trampoline and it made moving house all the more exciting because it was promised for the new garden. Jumpking customer services were great at coordinating the delivery for the day after we moved in. Sadly the order wasnt quite correct as we were sent a 14" trampoline surround rather than the 12" trampoline we ordered. But a quick call to customer services had this quickly and painlessly resolved and the correct order was with us first thing the following morning. The fact that this was dealt with so will means I have no issue giving a 5* recommendation.”

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Posted 10 years ago

“They are really bouncy, great design & fast delivery”

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Posted 10 years ago

“Good product, easy to fit with two people. Quite expensive.”

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Posted 10 years ago

“Fast delivery. Packaged well. Product as described.”

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Posted 10 years ago

Jumpking.eu is rated 4.3 based on 2,042 reviews