Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,993 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quality replacement net. Very useful images on website helped ensure we ordered the right one. Delivery within timeframe described.”

Helpful Report

Posted 10 years ago

“Buying a 10 foot Jumpking was one of the nicest things I have done for my young children. They love it. The only issue is that I am occasionally obliged to participate No accidents, no injuries in 3 years of use. I also bougth the tent which enables winter use and gives the kids a den too. All money well spent”

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Posted 10 years ago

“Excellent customer service, fast delivery and great post-purchase support too! Highly recommended!”

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Posted 10 years ago

“This is a brilliant product and surprisingly quick and easy to assemble. The zip to do up the netting is robust yet easy enough for my 2-year old to do up by himself. The only reason this didn't get 5* was because it doesn't come with a ladder. Looking back now, it does say this in the text but on ordering, my only option was a deluxe ladder at £25.99 so I assumed the basic ladder came as standard. Put the basic ladder option as a tick-box so it's clear and then everything will be perfect! Oh, and not surprisingly, the box is ridiculously heavy when it arrives!”

Helpful Report

Posted 10 years ago

“Very pleased with our trampoline...our young son has cystic fibrosis, he loves getting up on it , doing some bouncing to clear airways... Handrail excellent...lovely and light so we can move it from room to room...could not find any in Ireland like this one...bought one for my sister for her kids and they love it too...best buy ever...thanks jumpking....”

Helpful Report

Posted 10 years ago

“I bought a replacement net for our 15ft Jumpking trampoline. This seems to be the only place in the UK that you can get a replacement net. Hoping that this one will last longer. Speedy delivery and the product looks more robust. Very pleased with the service.”

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Posted 10 years ago

“The service I received was very prompt and the item was just as described. I will definitely use this site again!”

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Posted 10 years ago

“very quick delivery very nice delivery man great communication”

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Posted 10 years ago

“Safety net is much more durable than I have seen on other trampolines. Design overall is very good.”

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Posted 10 years ago

“Excellent product, kids love it and arrived quickly . Box it arrived in was well battered and it wars a Christmas present so I had to tidy it up which was the only complaint”

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Posted 10 years ago

“Quick delivery but I would have preferred the net and surrounding green spongy bit to be a little cheaper considering the trampoline was only £99 and they broke within a year.”

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Posted 10 years ago

“We have had 2 jumping trampolines, latest is a 15 ft oval one. Kids love it and it's large enough to do somersaults. Needs more than 2 adults to assemble though if you want to avoid a hernia!”

Helpful Report

Posted 10 years ago

“We previously owned an oval jumpking trompoline and had been very pleased with it. Over time the trampoline bed, springs and protective surround needed replacing. We have now done this and the trampolne is like brand new. However to buy the parts we needed cost over £100 more than buying a whole new trampoline plus enclosure. Therefore we had to buy a whole trampoline and take the parts we didn't need to the local recycling centre. This felt very wasteful and surely something can be done about the price of replacement parts.”

Helpful Report

Posted 10 years ago

“Our trampoline was over 5 years old and getting a bit tatty we bought a new net which was very good however we also bought some new springs as a lot of our old ones had broken unfortunately the new ones seem very brittle and lots of them have broken already good thing we had some spares”

Helpful Report

Posted 10 years ago

“Trampoline fab, no problems with it and kids delighted. just the right bounce and I dont doubt the netting has saved many a trip to A&E. Nice build quality and has stood up to a crappy winter with no signs of wear to date. I would recommend!”

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Posted 10 years ago

“Great site to find correct spares. Super fast delivery too.”

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Posted 10 years ago

“Quick delivery and good quality net replacement for the trampoline. Thank goodness the kids are happy again.”

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Posted 10 years ago

“Purchased some replacement bungee cords for our trampoline. Ordering was simple and product arrived quickly. Only complaint would be with the delivery company who didn't put it through letter box so I had to collect from their depo within a few days....bit tricky when you work and it's out of town.”

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Posted 10 years ago

“The only real fault I can find is that the tubular 'W' section feet are going quite rusty internally. Apart from that it is a good solid trampoline that the granddaughter is bouncing on as often as she can.”

Helpful Report

Posted 10 years ago

“Excellent safe product with quick delivery. Only down side is the net needs replacing about every 3 years and is quite expensive, but saying that I would rather pay and have piece of mind knowing the children are safe.”

Helpful Report

Posted 10 years ago

Jumpking.eu is rated 4.3 based on 1,993 reviews